iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 144 towing servicesiPosition by Experts Score among all companies we track in this category. · better than 95%
5.0★★★★★114 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate American Eagle Towing Services LLC five stars based on 114 reviews, with the owner responding to 84% of feedback. Customers frequently cite punctuality, professional handling of vehicles, and clear communication during towing and battery replacement services. Recurring themes include fair pricing, flexibility with last-minute requests, and the driver’s courteous demeanor when assisting with difficult recoveries or minor repairs. No specific patterns of criticism appear in the provided excerpts.
Google rating: 5.0 out of 5 from 114 reviews (100% five-star).
Reviews on this page: 114 Google reviews (108 with written comments, 11 with photos).
Owner responses: the business replied to 84% of reviews.
Most recent review: September 3, 2026.
Service: Towing Service serving Tigard, Oregon.
Data from Google, last updated November 3, 2026.
Score profile vs other towing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
This companyTowing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.American Eagle Towing Services LLC: 100/100 on this factor. Category median: 91.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.American Eagle Towing Services LLC: 97/100 on this factor. Category median: 87.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.American Eagle Towing Services LLC: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.American Eagle Towing Services LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.American Eagle Towing Services LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 69.–
–
Bar = this company · dark tick = category median.
Star ratings
114 Google reviews we collected
5.0of 5
5 stars114100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 108 written reviews
100%praise
Praise203100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1063%
Reasonable638%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6331%
Speed & response4522%
Would recommend3417%
Quality & results3015%
Price & value2010%
Honesty & trust73%
Communication52%
What customers talk about
We read 108 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I just thought he is just a really nice person and truly cared about my predicament.”
“On time and super flexible on my repair took longer than anticipated.”
“I highly recommend Mahamed Ali and all services provided by his establishment.”
“Exceptional service for my beloved 74 bronco I would use them again.”
“Last but not least, his prices are very reasonable compared to similar services.”
“This trustworthy individual offered several Solutions for me to choose from after he diagnosed my car's problem.”
“Rather than changing the tire, he explained that there were a couple screws in it, and that he could put air in it so my son could drive it to Les Sch…”
People customers mention
Mahamed13 reviews
Ali4 reviews
Portland4 reviews
Muhammad4 reviews
Beaverton3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired American Eagle Towing Services LLC for 6 kinds of job. Pick one to see what they paid and said.
JJohnLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
American Eagle is the absolute best. Mahamid is awesome to work with and a super pro.
Great priceSpecial vehicle towing
MMatt8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
This company was fantastic, and I will definitely be using them again anytime I need a tow in the future!
Reasonable priceCar towing
KKirk3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Mo was great! On time and super flexible on my repair took longer than anticipated. I would use American Eagle again.
Special vehicle towing
Bbrandon2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Excellent prompt and professional service. Muhammed is refreshingly courteous and very good at what he does - I was so impressed with his ability to lower my car into a very tight spot. I hope I don’t need towing service again, but if I do, I’m calling Muhammed.
Reasonable priceCar towing
CCharlene4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Mohammad is great! . My two cars had dead batteries. He anrrived quickly and also came back the next day to tow one of the cars. I just thought he is just a really nice person and truly cared about my predicament. Excellent customer service!!
Great priceBattery serviceCar towing
TTavi11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Fast, good price, and excellent service!
Mohamed was accommodating and kept me in contact every step of the way when picking up my vehicle and transporting it. He even squeezed me in last minute when I was notified last minute my vehicle needed to be moved. 10 out of 10 would recommend 👌
American Eagle is the absolute best. Mahamid is awesome to work with and a super pro.
Price assessment: Great price
Services: Special vehicle towing
Response from the owner · 2 months ago
John,
Thank you so much for the great review. We truly appreciate your business, and are glad you had such a positive experience. Thank you once again for choosing American Eagle Towing Services.
Best,
Mahamed I Ali
American Eagle Towing Services
M
Matt Simmons8 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
This company was fantastic, and I will definitely be using them again anytime I need a tow in the future!
Price assessment: Reasonable price
Services: Car towing
Response from the owner · 2 months ago
Matt,
Thank you so much. We’re really happy to hear you had a great experience with us. We truly appreciate you choosing American Eagle and trusting us to help you. If you ever need a tow again, we’ll be happy to be there for you. Thank you for your support!
Best,
Mahamed I Ali
American Eagle Towing Services
K
Kirk Birmingham3 reviewsiTotal number of Google reviews Kirk has written across all businesses on Google Maps, not just this one.
Mo was great! On time and super flexible on my repair took longer than anticipated. I would use American Eagle again.
Services: Special vehicle towing
Response from the owner · 2 months ago
Kirk,
Thank you so much. I am so glad I was able to make things a little easier for you. I can't wait to see you driving that classic car some time soon. We truly appreciate your trust, and your support of American Eagle Towing Services. If you ever need our service, please know that we are just a phone call away from you.
Best,
Mahamed I Ali
American Eagle Towing Services
B
brandon b2 reviewsiTotal number of Google reviews brandon has written across all businesses on Google Maps, not just this one.
Excellent prompt and professional service. Muhammed is refreshingly courteous and very good at what he does - I was so impressed with his ability to lower my car into a very tight spot. I hope I don’t need towing service again, but if I do, I’m calling Muhammed.
Price assessment: Reasonable price
Services: Car towing
Response from the owner · a month ago
Brandon,
Thank you so much for the wonderful review. Yes, it was a little tight area but i am glad we managed it safely and made the towing experience a good one. Hopefully you won’t need a tow anytime soon, but if you do, please know that American Eagle Towing Services team will be here for you. We truly appreciate your trust and support.
Best,
Mahamed I Ali
American Eagle Towing Services
C
Charlene Gorman4 reviewsiTotal number of Google reviews Charlene has written across all businesses on Google Maps, not just this one.
Mohammad is great! . My two cars had dead batteries. He anrrived quickly and also came back the next day to tow one of the cars. I just thought he is just a really nice person and truly cared about my predicament. Excellent customer service!!
Price assessment: Great price
Services: Battery service, Car towing
Response from the owner · 2 months ago
Charlene,
Thank you so much for the wonderful review. We truly appreciate your kind words and your business. I am glad was able to help with both the dead battery and the tow. At American Eagle Towing Services, we always want our customers to feel cared for and supported, especially during stressful situations. Thank you for trusting us with your vehicles and for taking the time to share your experience.
Thank you,
Mahamed I Ali
American Eagle Towing Services
C
Chris PatrickLocal Guide · 22 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
They arrived ahead of their projected time and provided expert service.
Price assessment: Reasonable price
Services: Special vehicle towing
Response from the owner · 2 months ago
Chris,
Thank you so much for the great review. I am glad I was able to arrive ahead of schedule and provide you with professional service for your trailer tow. We truly appreciate you choosing American Eagle Towing Services and trusting us to get the job done.
Thank you,
Mahamed I Ali
American Eagle Towing Services
T
Tavi Augusta11 reviewsiTotal number of Google reviews Tavi has written across all businesses on Google Maps, not just this one.
Fast, good price, and excellent service!
Mohamed was accommodating and kept me in contact every step of the way when picking up my vehicle and transporting it. He even squeezed me in last minute when I was notified last minute my vehicle needed to be moved. 10 out of 10 would recommend 👌
Services: Car towing
Response from the owner · 2 months ago
Tavi,
Thank you so much for the amazing review and recommendation. I am so glad was able to accommodate you on short notice and keep you updated throughout the entire process. At American Eagle Towing Services, we know unexpected vehicle situations can be stressful, so providing fast, reliable, and affordable service is always our goal. We truly appreciate you trusting us with your vehicle.
Thank you,
Mahamed I Ali
American Eagle Towing Services
B
Brad Yoast6 reviewsiTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
Exceptional service for my beloved 74 bronco I would use them again.
Services: Special vehicle towing
Response from the owner · 2 months ago
Brad,
Thank you so much for taking the time to leave us such a wonderful review. It was truly our pleasure helping you when you found yourself broken down on the side of the road. We know how special a classic Bronco can be, and we’re glad we could provide the careful, professional towing service it deserved.
At American Eagle Towing Services, we take pride in providing reliable, professional roadside assistance and towing services while treating every vehicle with the care and respect we would want for our own. We sincerely appreciate your trust and your kind words. If you ever need towing or roadside assistance again, we’ll be here to help. Thank you once again for choosing American Eagle Towing Services.
Best,
Mahamed I Ali
American Eagle Towing Services
B
Bradley Long4 reviewsiTotal number of Google reviews Bradley has written across all businesses on Google Maps, not just this one.
Mohammad was fantastic! I called with a flat expecting to get towed and instead he left to get an air pump, came back, and got me on my way. He saved me some money and even gave me a mechanic recommendation. Super nice guy who definitely cares about his community!
Price assessment: Great price
Services: Service not listed
Response from the owner · 2 months ago
Bradley,
Thank you so much, Bradley, for taking the time to leave such a thoughtful review. We truly appreciate your kind words.
I am glad I was able to help get you safely back on the road without needing a tow. At American Eagle Towing Services, we always try to provide the solution that's best for our customers, even if that means saving them the cost of a tow. We're happy everything worked out and that you were able to drive away safely.
Thank you again for trusting us. If you ever need assistance in the future, we're always here to help.
Best,
Mahamed I Ali
American Eagle Towing Services
D
Dennis McKey1 reviewiTotal number of Google reviews Dennis has written across all businesses on Google Maps, not just this one.
Mohamed is a fantastic representative of what we want customer service to be! He went beyond the minimum and left with a friend! Thank you for sending the best!
Response from the owner · 2 months ago
Dennis,
Thank you so much for your wonderful review. It was truly a pleasure helping you, and we're grateful you trusted American Eagle Towing Services when you needed us.
We're happy to hear that we made your experience a positive one. We believe great customer service is about treating every customer with respect, kindness and going the extra mile whenever we can.
Thank you again for your kind words and support. We wish you all the best, and if you ever need us again, we'll be here to help.
Stay Safe,
Mahamed I Ali
American Eagle Towing Services
