iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#24 of 78 furniture deliveryiPosition by Experts Score among all companies we track in this category. · better than 70%
4.9★★★★★167 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$542typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
American Moving & Storage Inc. holds a 4.9 rating from 167 Google reviews, with the owner responding to every comment. Customers frequently praise the company for punctuality, careful handling of items, clear communication, and fair pricing during local and long-distance relocations. However, low-star reviews cite instances of significant price discrepancies between initial quotes and final bills, as well as delays in pickup times accompanied by a lack of proactive updates from the staff.
Google rating: 4.9 out of 5 from 167 reviews (98% five-star).
Reviews on this page: 167 Google reviews (157 with written comments, 6 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 22, 2026.
Service: Furniture Delivery serving Pinellas Park, Florida.
Data from Google, last updated October 28, 2026.
Score profile vs other furniture delivery
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
This companyFurniture Delivery median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.American Moving & Storage Inc.: 94/100 on this factor. Category median: 92.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.American Moving & Storage Inc.: 93/100 on this factor. Category median: 88.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.American Moving & Storage Inc.: 87/100 on this factor. Category median: 96.A
87
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.American Moving & Storage Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.American Moving & Storage Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.American Moving & Storage Inc.: 100/100 on this factor. Category median: 82.A
100
Bar = this company · dark tick = category median.
Star ratings
167 Google reviews we collected
4.9of 5
5 stars16498%
4 stars00%
3 stars00%
2 stars11%
1 star21%
Praise vs complaints
Phrases our text analysis found in 157 written reviews
97%praise
Praise40197%
Complaints123%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price747%
Reasonable853%
Overpriced00%
Not sure00%
$542-33% vs typical furniture delivery
Middle half of what 9 customers paid ($322–$1.3k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10826%
Speed & response9222%
Would recommend7819%
Quality & results5012%
Price & value4310%
Communication215%
Honesty & trust215%
What customers talk about
We read 157 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From start to finish, they were professional, reliable, and absolutely amazing.”
“The guys were very quick and careful with our daughter’s belongings.”
“000 in cash before our move had the money and they never showed.”
“…any that genuinely cares about its customers and their belongings, I highly recommend American Moving & Storage.…”
“American Moving far exceeded our expectations with being extremely flexible with our schedule.”
“Absolutely the worst service not given!”
“To top it off, their rates are extremely reasonable.”
“AM&S were easy to work with - very willing to do whatever was needed.”
“They were responsive, dependable, and tremendously helpful and kind throughout the entire move.”
People customers mention
Jason34 reviews
Joe22 reviews
Movers7 reviews
Largo6 reviews
Joseph5 reviews
Clearwater3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired American Moving & Storage Inc. for 8 kinds of job. Pick one to see what they paid and said.
SSarah8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I couldn’t be more impressed or satisfied. Jason and his team were fantastic and went above and beyond to make sure my move was stress free and went smoothly. I’ve used several other moving companies in the past but will absolutely use American again. Highly recommend!!
Paid $1,000–1,500Reasonable priceLocal moving
JJoanna9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Jason and Joe are top notch movers and lovely people. They moved our belongings from Florida to three different locations and were very kind when we made changes at the end. Everything was delivered perfectly!
Paid $5,000+Great priceSenior moving
KKimberly1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Jason and Joe are two great guys. They arrived right on time. Very clean in their unwrapping. Set up beds put furniture where ask, even moved it a few times. They both were very pleasant guys. I would definitely recommend these two. They made our move pleasant and easy. Thanks so much Jason and Joe.
AAlanaLocal Guide · 72 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I can not say enough about Joe, Jason, and their crew. They moved us from Palm Harbor Florida, to Talking Rock Georgia. This was no easy move. They packed everything strategically in their truck. We thought there was no way it was going in just one truck. We were literally freaking out. They made it work. They…
SScottLocal Guide · 38 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
On time, friendly, efficient, professional, well priced; what more could you ask for? Highly recommend, thanks fellas!
CChuckLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Jason and John showed up right on time and were very courteous and professional throughout the whole loading of the truck. I am so happy we hired American moving to help us get our move off to a great start.
I can’t say enough good things about American Moving & Storage! Jason and Joe drove all the way from Florida to Long Island, NY, packed up my home, and transported everything safely back to Florida. They picked up my belongings on Tuesday and delivered everything to my storage unit just two days later.
From start to finish, they were professional, reliable, and absolutely amazing. They took extra care with my valuables and handled everything as if it were their own. Moving long-distance can be stressful, but Jason and Joe made the entire process so much easier and gave me complete peace of mind.
I’ve used them before for a smaller move for my daughter, and I wouldn’t hesitate to use them again. It’s wonderful to find a company you can truly trust. If you’re looking for a reliable, professional moving company that genuinely cares about its customers and their belongings, I highly recommend American Moving & Storage. Jason and Joe are the best!
Response from the owner · 6 days ago
Miss Michelle we really appreciate your positive feedback.
P
Patrick ShannonLocal Guide · 27 reviewsiTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
We used PODS to move our daughter from Corpus Christi to St Petersburg. We hired American Moving & Storage Inc to unload the container at her new apartment. The difficulty was arranging the time for the unloading. PODS gives you a three hour window for delivery and you don’t find out that window until the afternoon/evening before. American Moving far exceeded our expectations with being extremely flexible with our schedule. We checked out a couple of other movers and I knew from the conversations with them that the PODS delivery window would be an issue.
From the first conversation with Joe, I knew my daughter’s move would go well. Once the POD arrived I called and they were there soon after. The guys were very quick and careful with our daughter’s belongings. They even offered to help move and assemble stuff around once in the apartment. When our daughter moves again, hopefully not for a while, she has a great company to call.
I can’t thank American Moving enough for the great job they did!
Thank you so much!
Todd G.
Price assessment: Great price
Price: $1–500
Services: Local moving, Service not listed
Response from the owner · a month ago
Thank you very much for choosing us. We also appreciate your positive feedback!
E
Emin EralpLocal Guide · 82 reviewsiTotal number of Google reviews Emin has written across all businesses on Google Maps, not just this one.
I couldn’t be more impressed or satisfied. Jason and his team were fantastic and went above and beyond to make sure my move was stress free and went smoothly. I’ve used several other moving companies in the past but will absolutely use American again. Highly recommend!!
Price assessment: Reasonable price
Price: $1,000–1,500
Services: Local moving
Response from the owner · 3 months ago
Miss Sarah. Thank you very much for your positive feedback!
J
Joanna Wares9 reviewsiTotal number of Google reviews Joanna has written across all businesses on Google Maps, not just this one.
Jason and Joe are top notch movers and lovely people. They moved our belongings from Florida to three different locations and were very kind when we made changes at the end. Everything was delivered perfectly!
Price assessment: Great price
Price: $5,000+
Services: Senior moving
Response from the owner · 4 months ago
Miss Wares, we appreciate your positive feedback. Thank you…
K
Kimberly Horak1 reviewiTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Jason and Joe are two great guys. They arrived right on time. Very clean in their unwrapping. Set up beds put furniture where ask, even moved it a few times. They both were very pleasant guys. I would definitely recommend these two. They made our move pleasant and easy. Thanks so much Jason and Joe.
Price assessment: Great price
Price: $1,000–1,200
Services: Senior moving, Interstate moving
Response from the owner · 6 months ago
Miss Kimberly. We really appreciate your positive feedback.
J
Jesus Echevarria3 reviewsiTotal number of Google reviews Jesus has written across all businesses on Google Maps, not just this one.
I can not say enough about Joe, Jason, and their crew. They moved us from Palm Harbor Florida, to Talking Rock Georgia. This was no easy move. They packed everything strategically in their truck. We thought there was no way it was going in just one truck. We were literally freaking out. They made it work. They arrived on time in Florida and Georgia. We also had an impossible task that they, like magicians, figured out how to tackle the job. We had a fireplace hearth that was sticking out and a 300 lb console that had to be lifted up over to fit in the niche. Joe, his brother, and my husband lifted it up over and fit it in perfectly! These guys are amazing!! 💯 recommend these gentlemen. Friendly, respectful, careful, white glove service. And seriously magicians the way they fit things on that truck 😎 Thank you so much Joe and Jason!
American Moving & Storage moved our furniture, paintings, glassware, etc. from Dunedin, FL to Arlington, VA. We had 18 oil paintings as well as other artwork. (Some oil paintings as large as 4 x 5 feet). Everything arrived safe and sound. AM&S were easy to work with - very willing to do whatever was needed. They carefully packed individual pieces and unpacked them at the other end. They even moved pieces of furniture as needed as we tried to fit everything into our new, smaller home. They could not have been nicer or more accommodating. My wife and I are in our 80s and really appreciate their many kindnesses. American Moving and Storage has our highest recommendation.
Jerry and Linda Griffin
Services: Interstate moving
Response from the owner · 10 months ago
You guys been very nice and polite. We really appreciate your positive feedback. Thank you kindly…
