Delivery service · Pinellas Park, FL · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 78 furniture deliveryiPosition by Experts Score among all companies we track in this category. · better than 92%
5.0★★★★★104 Google reviews · 21 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$135typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Flat Rate Jake Deliveries 5/5 based on 104 reviews, with the owner replying to 99% of feedback. Customers frequently highlight punctuality, efficient handling of furniture, and clear communication during moves. Pricing is often described as fair, and many note the team's professionalism and care for belongings. No common criticisms appear in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 104 reviews (100% five-star).
Reviews on this page: 104 Google reviews (100 with written comments).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 27, 2026.
Service: Furniture Delivery serving Pinellas Park, Florida.
Data from Google, last updated October 28, 2026.
Score profile vs other furniture delivery
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Flat rate jake deliveriesFurniture Delivery median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Flat rate jake deliveries: 100/100 on this factor. Category median: 92.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Flat rate jake deliveries: 97/100 on this factor. Category median: 88.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Flat rate jake deliveries: 99/100 on this factor. Category median: 96.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Flat rate jake deliveries: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Flat rate jake deliveries: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 82.–
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Bar = this company · dark tick = category median.
Star ratings
104 Google reviews we collected
5.0of 5
5 stars104100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 100 written reviews
98%praise
Praise27298%
Complaints62%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price571%
Reasonable229%
Overpriced00%
Not sure00%
$135-83% vs typical furniture delivery
Middle half of what 4 customers paid ($51–$274) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response6824%
Staff & attitude6724%
Would recommend4717%
Quality & results3513%
Price & value2710%
Honesty & trust238%
Communication114%
What customers talk about
We read 100 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“What a pleasure to do business with- Jake & his team show up on time, evaluate the move- conduct service with a smile & make sure all my goods are pur…”
“Jake was professional, polite, careful, efficient and reasonably priced.”
“I would highly recommend this company to anyone looking to move.”
“Cannot recommend enough.”
“He was on time, professional and got the job done better than expected.”
“Arrived on time which is rare, NOTHING WAS DAMAGED, not a box, furniture, or wall.”
“They busted their butts, he's reasonably priced, and I'm so glad I chose him to give my business to.”
“Very dependable handles that your stuff with care glad i found him”
“From the start Jake was extremely responsive and very communicative throughout the entire process.”
People customers mention
James9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Flat rate jake deliveries for 3 kinds of job. Pick one to see what they paid and said.
HHaleigh13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Awesome move service! Cannot recommend enough. They did it in two hours and were nice, quick, and efficient. Great guys and will be using them in the future!
EErin12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
These guys helped me move a couch from my primary residence to my beach air bb. They were efficient, careful and friendly - and affordable. Would definitely use them again for single item or whole house move!
Paid $1–200Reasonable price
CChristina13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Jake is wonderful to work with. I have used him twice and will be using him again for my next move (already booked). He is reliable, fast, and professional. I highly recommend him over any other moving company in the area. thanks Jake!!
What a pleasure to do business with- Jake & his team show up on time, evaluate the move- conduct service with a smile & make sure all my goods are purposefully packed & unpacked! Help put things where they need to be, protect the edges, cushions and keep everything clean & tidy! Great communication & works with your schedule! I’ve used him several times & he continues to deliver to great satisfaction! Highly recommend him!
A
Amy klaus5 reviewsiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Jake was professional, polite, careful, efficient and reasonably priced. He took great care with my belongings throughout the process of loading, transporting and unloading. He received a big tip for all of this. I would highly recommend this company to anyone looking to move. 👏 Bravo
Response from the owner · a day ago
Thank you alot Amy …you were very pleasing to work with and I appreciate your kind words.. I also want to thank you for choosing us for your move … thank you so much for your support 🙏🏾
M
Mike ONeill9 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Cannot say enough about flatratejakes service. He was on time, professional and got the job done better than expected. He is now our go-to guy!
Response from the owner · a week ago
Thanks so much for your kind words Mr. Mike I appreciate that very much and you and your wife were very pleasant to work with I’m looking forward to handle anything you guys need done… Also thanks again for your support and choosing us for your furniture delivery 🙏🏾
D
Donald Cooper4 reviewsiTotal number of Google reviews Donald has written across all businesses on Google Maps, not just this one.
Amazing experience! They were super friendly, professional, and incredibly fast. Everything was done exactly the way I wanted, and the price was great too. They made my move so easy and stress-free. I’m really happy with their service and would definitely recommend them to anyone looking for reliable movers. 10/10!
Response from the owner · 3 weeks ago
Thank you so much for your kind words and support…we enjoyed doing your move and hope it continues for any future moves… thank you again for choosing us for your move 🙏🏾
V
Vickie Evans6 reviewsiTotal number of Google reviews Vickie has written across all businesses on Google Maps, not just this one.
Expert Expertly done! Can’t say enough about how good this move was. Compassionate, funny, furniture handled with great care and Fast! I would not hesitate to recommend this company. Price was more than fair. Thank you for helping me settle into this the last season of my life and hopefully my last move, if not then Jake needs to be on speed dial
Response from the owner · a month ago
Aww thank you Ms Vicky for your kind words and support we really had a blast moving you and your daughters were such a big help!!! We really appreciate you guys and we are always here when you need us.. thank you again for choosing us for your move🙏🏾
R
Robin CLocal Guide · 42 reviewsiTotal number of Google reviews Robin has written across all businesses on Google Maps, not just this one.
I wish there was a choice for a million stars...he (they) deserve them.
I am so glad, that after getting quotes from 7 other movers- I had decided on one after days of crunching numbers and comparing services etc., at the last minute, the universe made me aware of Flat Rate Jake! I called him, we chatted and I knew he was the one! 🥳🙌🏽
He was on time, pleasant, easy, sweet, and I kept calling him and his partner he had working with him, "magical". 😂
I was moving out of a 1910 house with narrow doors and big furniture and the miracles they performed...their superpower!!!
They wrapped everything - they were careful, conscientious, efficient - all the things!
It was hot, blaring sun, 3 levels in the place I was moving into - and never did they give frustrated, tired, etc., energy- even though I know they had to be "over it". Lol - they were nothing but pure joy! Truly.
They busted their butts, he's reasonably priced, and I'm so glad I chose him to give my business to.
First class - all the way!!!
🙌🏽🫶🏽💪🏽😍
Response from the owner · a month ago
🙂Awww thank you so much for your kind words!! We appreciate you for being in good spirit and helping us enjoy doing your move .. you will always have a warm welcome from us whenever you need us… thanks again for your support and choosing flat rate Jake for your move 💪🏾🙏🏾
R
Rachel Gersh4 reviewsiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
I needed to move a couch I bought in the store. From the start Jake was extremely responsive and very communicative throughout the entire process. He’s a very reliable guy, I will use his service again if I need it! Thank you Jake!!
Price assessment: Great price
Services: Local moving
Response from the owner · a month ago
thank you for your support
H
Haleigh M13 reviewsiTotal number of Google reviews Haleigh has written across all businesses on Google Maps, not just this one.
Awesome move service! Cannot recommend enough. They did it in two hours and were nice, quick, and efficient. Great guys and will be using them in the future!
Price assessment: Great price
Price: $1–500
Services: Small furniture moving, Local moving, Furniture disassembly, Furniture assembly
Response from the owner · 3 months ago
Thank you so much for your kind words and support. We are very grateful 🙏🏾that you chose us for your move also we would like to give you a 5star ⭐️review for being ready and well organized … thanks again for your support
K
Kimberly Galusha5 reviewsiTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
I’ve used these Flat Rate Jake twice now, and both experiences have been outstanding. They were extremely professional, prompt, efficient, and made the entire moving process completely seamless from start to finish. The team handled everything with care, worked quickly without cutting corners, and made what is usually a stressful experience feel easy and organized. Their communication and attention to detail were excellent, and I truly appreciated how reliable and hardworking they were. I would highly recommend them to anyone looking for a smooth, stress-free move and will absolutely use them again in the future!
Price assessment: Great price
Services: Local moving, Moving-related storage, In-state moving
Response from the owner · 5 months ago
Thank you for your kind words.. we really appreciate you sharing and supporting us… and we are very grateful that you chose us for your move every single time… 🙏🏾🙏🏾
