How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%4+0.3Craft & service penalty85−1.5Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREAmerican Muffler Shop
Hempstead, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #380Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 595 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired American Muffler Shop for 8 kinds of job.
American Muffler Shop for auto engine diagnostic
Clear ✕All 12 Google reviews tagged “Auto engine diagnostic”
I highly recommend American! Zack is a great guy who runs an honest, trustworthy business, and that’s hard to find these days. Their prices are fair, the turnaround is fast, and they genuinely treat you right. There’s no pressure, no unnecessary upselling, and no feeling like you’re being taken advantage of. They do…
Was recommended by my family who has been going here for their repair work. I called, was told to bring it in right away which is rare nowadays with mechanic shops. Given the green light, I dropped off my truck shortly after. I was hearing what I thought was a misfire. Turns out after looking it all over and…
Professional mechanics, , quick service great customer service. All over I was very satisfied.
Zack is hands down the best mechanic I have ever came across. I found him because I locked my keys inside my car at the Walgreens across the street from his shop. I came in and asked for help. He was busy but him and another employee from the shop came across the street to help me. After that experience I said I was…
Came to American Muffler for an inspection. Zack and the team were able to get me in and out within 5 minutes! American muffler always makes bringing my car to the mechanic less stressful!
Without a doubt the best mechanic and custom automotive shop in all of Long Island! Ownership and staff are very friendly and knowledgable. American Muffler is by far the best experience I have ever had getting my car serviced. Would give more than 5 stars if I could!
Excellent service I recommend everyone please visit & take there service . Special thanks to Mr. Zakir a very humble and kind person. Mizanur Chowdhury
Great experience with this shop. Zach is the sweetest and nicest guy! Professional and reasonable prices. Recommend them for all your vehicle needs. Lisa
Great team, prompt response and very hands on. They’ll walk you through what your car needs and will bring you over to see exactly where the problem is. They offered great solutions and went out of their way to get my car ready for me the day before thanksgiving.
Don’t usually write reviews but have to say American Mufflers not only do mufflers but also do Auto repairs. And the mechanics there are friendly and honest. I bring all my vehicles there for service. I highly recommend this shop. Thanks Zack and the boys for taking care of me and my vehicles.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Exhaust | 74 | — |
| Oil change | 13 | — |
| Auto engine diagnostic | 12 | — |
| Brakes | 12 | — |
| Tires | 11 | — |
| Steering & suspension repair | 8 | — |
| Electrical | 8 | — |
| Air & cabin filter replacement | 6 | — |
