How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%4+0.3Craft & service penalty85−1.5Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREAmerican Muffler Shop
Hempstead, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #380Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 595 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired American Muffler Shop for 8 kinds of job.
American Muffler Shop for exhaust
Clear ✕All 74 Google reviews tagged “Exhaust” · showing 20
I highly recommend American! Zack is a great guy who runs an honest, trustworthy business, and that’s hard to find these days. Their prices are fair, the turnaround is fast, and they genuinely treat you right. There’s no pressure, no unnecessary upselling, and no feeling like you’re being taken advantage of. They do…
As said on their website “The Home of Honest & Courteous Service.” and this is no lie. Happen to be in the area and needed my muffler repaired this muffler shop can up on my search. One of the best discoveries for a mechanic shop..exceptional customer service, fast, efficient diagnostic, clean shop.I don’t always…
One of the most honest mechanics I ever used. Highly recommend
⭐⭐⭐⭐⭐ I’ve known Zack from his Flushing store for a while, so I was really happy to find out that he now owns American Muffler. He’s always been honest, friendly, and someone you can trust. I’m glad to see him again and I’d definitely recommend Zack and American Muffler to anyone looking for good service and someone who truly cares about his customers.
I want to give a huge thank you to Zack and the guys at American Muffler in Franklin Square! I went in after hearing a noise coming from around my muffler. Less than a year ago, I had work done there and had my exhaust replaced, so I was concerned about what was going on. Zack and the guys went above and beyond to…
Brought my truck in, the exhaust pipe had broken in half. Guys threw it on the lift, brought me in showed me everything. Gave me a quote (great price) had it welded and fixed in 20-30mins. Highly recommend these guys, shop manager to the mechanics, very friendly and honest.
Owners and workers are really nice. Very caring people. If you have issues, need help, they are very understanding and try to help you best to their ability. I was extremely impressed by their hospitality. Will be my mainstay Auto shop from now on. Incredible people.
Great quality work and piping on my exhaust. Did exhaust work here twice
Quick service! Friendly, thorough and professional mechanics.
Great service from great people. Quality work at fair prices.
Very polite all around, quick and efficient service. Car sounds 100% better now.
Really great work and really great people, they fit me in within 30 minutes of me showing up unannounced at the end of the day. Got me in and out of there really quickly and gave me a great price, I will definitely be going back to them in the future.
These guys are life saver!.I highly recommend this shop.Fair price and quick service.
This place is top notch! I brought My girlfriend‘s car there in a haste as her exhaust was suddenly dangling on the floor, & they had it done wicked fast. They’ve also replaced my struts when I was in a pinch. These guys are very hard working, honest & accommodating. I’m going there for all my inspections from now…
Place is supposed to close at 7 I drive an hour and 30 minutes get here at 4:50 and tell me there guy is leaving and can’t do my job that would take an hour max to do
came here to get a straight pipe done. The environment here was amazing and the mechanics were very chill. made me a good price and the work was done under an hour! definitely recommend
They did an amazing job on my Nissan Sentra and Toyota Supra very honest people work here and good prices definitely coming back to do my Nissan Pathfinder
Excelente
I came here this week because I suspected I had an exhaust leak in my car, I showed up with no appointment, they identified the issue in about ten minutes, and they gave me two options: one was lower cost to repair what absolutely needed to be done and the second was to replace a larger section of pipe to fix things…
I have a 1987 Monte Carlo SS, and as a retired mechanic, I listened carefully to their recommendations. Great experience, because the job was well done at a fair price. My go-to shop.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Exhaust | 74 | — |
| Oil change | 13 | — |
| Auto engine diagnostic | 12 | — |
| Brakes | 12 | — |
| Tires | 11 | — |
| Steering & suspension repair | 8 | — |
| Electrical | 8 | — |
| Air & cabin filter replacement | 6 | — |