How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%4+0.3Craft & service penalty85−1.5Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREAmerican Muffler Shop
Hempstead, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #380Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 595 Google reviews
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Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired American Muffler Shop for 8 kinds of job.
American Muffler Shop for exhaust
Clear ✕All 74 Google reviews tagged “Exhaust”
I highly recommend American! Zack is a great guy who runs an honest, trustworthy business, and that’s hard to find these days. Their prices are fair, the turnaround is fast, and they genuinely treat you right. There’s no pressure, no unnecessary upselling, and no feeling like you’re being taken advantage of. They do…
As said on their website “The Home of Honest & Courteous Service.” and this is no lie. Happen to be in the area and needed my muffler repaired this muffler shop can up on my search. One of the best discoveries for a mechanic shop..exceptional customer service, fast, efficient diagnostic, clean shop.I don’t always…
One of the most honest mechanics I ever used. Highly recommend
⭐⭐⭐⭐⭐ I’ve known Zack from his Flushing store for a while, so I was really happy to find out that he now owns American Muffler. He’s always been honest, friendly, and someone you can trust. I’m glad to see him again and I’d definitely recommend Zack and American Muffler to anyone looking for good service and someone who truly cares about his customers.
I want to give a huge thank you to Zack and the guys at American Muffler in Franklin Square! I went in after hearing a noise coming from around my muffler. Less than a year ago, I had work done there and had my exhaust replaced, so I was concerned about what was going on. Zack and the guys went above and beyond to…
Brought my truck in, the exhaust pipe had broken in half. Guys threw it on the lift, brought me in showed me everything. Gave me a quote (great price) had it welded and fixed in 20-30mins. Highly recommend these guys, shop manager to the mechanics, very friendly and honest.
Owners and workers are really nice. Very caring people. If you have issues, need help, they are very understanding and try to help you best to their ability. I was extremely impressed by their hospitality. Will be my mainstay Auto shop from now on. Incredible people.
Great quality work and piping on my exhaust. Did exhaust work here twice
Quick service! Friendly, thorough and professional mechanics.
Great service from great people. Quality work at fair prices.
Very polite all around, quick and efficient service. Car sounds 100% better now.
Really great work and really great people, they fit me in within 30 minutes of me showing up unannounced at the end of the day. Got me in and out of there really quickly and gave me a great price, I will definitely be going back to them in the future.
These guys are life saver!.I highly recommend this shop.Fair price and quick service.
This place is top notch! I brought My girlfriend‘s car there in a haste as her exhaust was suddenly dangling on the floor, & they had it done wicked fast. They’ve also replaced my struts when I was in a pinch. These guys are very hard working, honest & accommodating. I’m going there for all my inspections from now…
Place is supposed to close at 7 I drive an hour and 30 minutes get here at 4:50 and tell me there guy is leaving and can’t do my job that would take an hour max to do
came here to get a straight pipe done. The environment here was amazing and the mechanics were very chill. made me a good price and the work was done under an hour! definitely recommend
They did an amazing job on my Nissan Sentra and Toyota Supra very honest people work here and good prices definitely coming back to do my Nissan Pathfinder
Excelente
I came here this week because I suspected I had an exhaust leak in my car, I showed up with no appointment, they identified the issue in about ten minutes, and they gave me two options: one was lower cost to repair what absolutely needed to be done and the second was to replace a larger section of pipe to fix things…
I have a 1987 Monte Carlo SS, and as a retired mechanic, I listened carefully to their recommendations. Great experience, because the job was well done at a fair price. My go-to shop.
Professional mechanics, , quick service great customer service. All over I was very satisfied.
⭐⭐⭐⭐⭐ I went to American Muffler thinking I had one problem, and it turned out to be something completely different. They diagnosed it quickly, explained everything clearly, and got me taken care of fast. The service was professional, honest, and top-notch. On top of that, they even gave me an oil change! That…
helped fix an issue i had with my exhaust in less than 30 minutes. very pleased
I own a nearby shop and i use them for my exhaust welding needs. Very reasonable pricing, great work. Highly recommend.
Really quick diagnostic service, quick repair, fair pricing Highly recommend.
Zach and staff are extremely kind and patient. They greet their customers with a smile and explain what needs to be fixed and the steps involved. Would HIGHLY recommend!!
Consistent fair and honest pricing. Never had any issues.
Accommodated me even though they were closing soon. Did the job fast and gave me fair pricing. Highly recommended!!
Came in to have my exhaust checked. I was treated very good the service was great checked at no cost. Dan and Phil explained and showed me what needed to be replaced and took the time to show me the work that was done. Was treated very fairly. Felt very comfortable honest good price for great quality work.I highly recommend their service.
Came to this place twice for a resonator delete then a muffler delete. These guys do fast work but quality work. Staff is very respectful!
Came in for an exhaust issue, and as a young woman who doesn’t know much about cars, I usually feel a little uneasy going to a mechanic. From the moment I arrived, Zack greeted me warmly and immediately made me feel comfortable. They provided a clear quote before starting any work and let me know it would take about…
He's quick and very nice! He also solves certain car problems quick.
great guys.. Went in to fix our exhaust tips after it had been in an accident. they were straight forward and explained / showed me everything that needed to be done. they gave me options and gave me reasonable quotes.
American Muffler is just simply the best .Went there today and Phil checked out my car exhaust system , showed me what the problem was ,told me what had to be done and no more than 45 minutes later I was on my was back home and very happy. This by far is one of the best shops I have ever been to . Just a great…
My experience was amazing and the cost for what they did was fantastic. Very welcoming team, I would definitely recommend them. Red Mercedes CLS63 AMS the team saw the problem as soon as I went on the lift.
Good quality work very honest people would definitely come back
I went there to get a rear muffler after complications with finding the correct rear muffler. They took their time to get the information for me of what was done. They show me the game plan of putting in the new muffler. It was done in less than an hour and was priced reasonably. only issue I had was I had codes…
Great shop. Easy to work with. They won't try to sell you things you don't need.
They fixed my exhaust pipe. They were honest with pricing, which was very reasonable. The service was also quick when we went in the morning. I would go here again for any exhaust or muffler issues.
Great customer service. Fast work!
I’m not a paid spokesperson but I feel very fortunate to have discovered this shop. The skill and craftsmanship applied to my 40+ year old car is unparalleled. I cannot overemphasize how pleased I am with the results of the work Phil did on my car. Never mind the expeditious manner in which the work was carried out.…
Highly recommended. Very fair and very honest. Took me right away and did a great job. I will be using them again for my auto repairs.
I came here in January for a muffler issue and Zach with the rest of the guys here took me in. They gave me a reasonable estimate for the work and took care of the issue. They are nothing but nice and welcoming as soon as you walk into the door.
Found this place by accident. Got my catalytic converter stolen and needed it replaced. Zach quoted me a quarter the of the price my usual guy quoted me then charged me less then he quoted me. Told me it would take an hour max…. Took probably 30. Zach rules.
Very good job and prices can't compare to no other !
Extremely honest. Amazing service. Very professional. Will be taking my cars there going forward
Fast, friendly and fair. Muffler blew. Needed it fixed that day. They got me in. Fixed in less than an hour. They did not try and sell me things I didn't need. Did not feel overcharged at all. Highly recommend!
This place is too expensive charge me 130 to do a small piece of pipe on my car. Normally that should be $80 before you go here do your research this place is too expensive.
Went in gave a fair price dropped car off next morning. A hr later done at agreed prices. Highly recommend.
I came in for a muffler delete on my e46 325i and Dan was a huge help along with another guy
Good place not too expensive and not too busy for my exhaust needs
Excellent service I recommend everyone please visit & take there service . Special thanks to Mr. Zakir a very humble and kind person. Mizanur Chowdhury
Great experience with this shop. Zach is the sweetest and nicest guy! Professional and reasonable prices. Recommend them for all your vehicle needs. Lisa
Great place no nonsense they tell you what needs to get done and get right to work. They do great work and the best prices around.
Great team, prompt response and very hands on. They’ll walk you through what your car needs and will bring you over to see exactly where the problem is. They offered great solutions and went out of their way to get my car ready for me the day before thanksgiving.
A friend of mine has several classic cars takes his cars over to American muffler for exhaust work and is always happy with their work. I had purchased a set of Original style mufflers special ordered for my 1968 Plymouth barracuda and needed them professionally installed. So with my friends recommendation I called…
Honest work, done by honest people. I brought my vehicle in to remove a stuck O2 sensor. I was informed of the risk and was given a fair price for the service. Everyone there was professional and I even got to keep my old O2 sensor as a souvenir. Can't recommend this place enough.
Don’t usually write reviews but have to say American Mufflers not only do mufflers but also do Auto repairs. And the mechanics there are friendly and honest. I bring all my vehicles there for service. I highly recommend this shop. Thanks Zack and the boys for taking care of me and my vehicles.
They were very professional and quick with fixing my exhaust. Would recommend to anyone looking for exhaust work.
My muffler was making a weird noise and I called the shop on a Saturday morning. While all the other shops were closed, American Muffler not only took my car but was able to fix my exhaust within an hour!! Thank you Joey and Dan for fixing my car so fast!
This place is the truth , they really they really got your back to help get you back on the road .
I went to have my exhaust system switched since it was rusted out; I brought all the parts that just needed installation. The price was very fair for labor, and the guys knocked it out within an hour. Very satisfied and will do business with them again.
Great shop, the did the job i needed to do fast and efficient! The owner and the mechanic were great people. Really mad me feel at home!! 10/10 recommended
Super efficient, courteous and professional. Extraordinarily prompt with amazing pricing. I was recommended to them and will certainly pass on the recommendation to others! Thank you Joey and all at American Muffler, West Hempstead !!
Very Professional, quick service at a fair price. No BS trying to up charge anything. Recommend
Great and honest muffler repairs. Won’t sell u a whole new system if a repair can be welded. I drive in from Brooklyn to them, because they can be trusted.
Went in for a leak where my Ypipe is. Car lost power and sounds terrible. Was charged $260 for work im not pleased with. Leak is fixed but car doesn’t sound good or perform well
I had bought a universal muffler separately and sought to have it professionally installed. The gentleman who I talked to was very kind and straightforward, explained the process of what he needed to do to make it fit, and it was done extremely fast. Very happy with the result and service!
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Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Exhaust | 74 | — |
| Oil change | 13 | — |
| Auto engine diagnostic | 12 | — |
| Brakes | 12 | — |
| Tires | 11 | — |
| Steering & suspension repair | 8 | — |
| Electrical | 8 | — |
| Air & cabin filter replacement | 6 | — |

