How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%4+0.3Craft & service penalty85−1.5Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREAmerican Muffler Shop
Hempstead, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #380Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 595 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired American Muffler Shop for 8 kinds of job.
American Muffler Shop for oil change
Clear ✕All 13 Google reviews tagged “Oil change”
I highly recommend American! Zack is a great guy who runs an honest, trustworthy business, and that’s hard to find these days. Their prices are fair, the turnaround is fast, and they genuinely treat you right. There’s no pressure, no unnecessary upselling, and no feeling like you’re being taken advantage of. They do…
I’ve been going here for about 3 years and they are the most honest mechanic I’ve met they never try to upsell you something you don’t need and they do quick work for a reasonable price, I highly recommend them to anyone and everyone
Very trustworthy and fair prices! Been taking my vehicles here for years and it’s always great transparent service.
I came here this week because I suspected I had an exhaust leak in my car, I showed up with no appointment, they identified the issue in about ten minutes, and they gave me two options: one was lower cost to repair what absolutely needed to be done and the second was to replace a larger section of pipe to fix things…
Professional mechanics, , quick service great customer service. All over I was very satisfied.
Zack is hands down the best mechanic I have ever came across. I found him because I locked my keys inside my car at the Walgreens across the street from his shop. I came in and asked for help. He was busy but him and another employee from the shop came across the street to help me. After that experience I said I was…
American is hands down my go-to auto shop and the owner of the shop Zac is the person I trust with my car every time. He takes the time to explain things in a way that makes sense and never makes me feel pressured or taken advantage of. It’s rare to find a mechanic who genuinely cares about both the car and the…
I personally never write reviews but I had such a positive experience at AMS that it needs to be told. The owner Zach is so knowledgeable, and friendly. Experienced staff that know what they are doing and price is very reasonable. Will go here for all my auto needs from now on. Thanks again
American Muffler is my go-to place for anything automotive. I recently had to get an inspection and oil change, and this was by far the fastest and most quality service I’ve ever had. It felt like I was being treated like family, and I would recommend anyone looking for exceptional quality and service to make this your new go-to. Thanks guys!
Without a doubt the best mechanic and custom automotive shop in all of Long Island! Ownership and staff are very friendly and knowledgable. American Muffler is by far the best experience I have ever had getting my car serviced. Would give more than 5 stars if I could!
Excellent service I recommend everyone please visit & take there service . Special thanks to Mr. Zakir a very humble and kind person. Mizanur Chowdhury
I don’t usually write reviews but this place is exceptional! From the moment you walk in, you are greeted by the owner and staff who are knowledgeable and so nice! They will not do any unnecessary work or rip you off. They are fair and quick. I will definitely be using them from now on AND sending my friends and family!!
Don’t usually write reviews but have to say American Mufflers not only do mufflers but also do Auto repairs. And the mechanics there are friendly and honest. I bring all my vehicles there for service. I highly recommend this shop. Thanks Zack and the boys for taking care of me and my vehicles.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Exhaust | 74 | — |
| Oil change | 13 | — |
| Auto engine diagnostic | 12 | — |
| Brakes | 12 | — |
| Tires | 11 | — |
| Steering & suspension repair | 8 | — |
| Electrical | 8 | — |
| Air & cabin filter replacement | 6 | — |
