Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
Google reviewers rate American PineAcre Kennels 4.7 out of 5, with the owner responding to 75% of feedback. Customers frequently praise the facility for its clean environment, reasonable pricing, and staff who provide regular photo updates and communicate effectively during boarding, daycare, and grooming visits. However, some low-star reviews criticize specific incidents involving inadequate grooming results, billing discrepancies, and concerns about how dogs were handled during stays.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Bar = this company · dark tick = category median.
286 Google reviews we collected
Phrases our text analysis found in 204 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 204 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff is so friendly and good with the animals.”
“…daycare report card I get when I pick him up is so cute :) I would highly recommend American Pine Acres, they do a great job!…”
“We will not be back nor will we be recommending their services to friends and family.”
“I'm first to admit, he's a handful, but we feel the staffs very experienced and do an exceptional job of taking care of his needs.”
“I told her I didn’t want any different dog food fed to him because he would have terrible diarrhea and I am willing to pay a $13.”
“They keep us updated on how he is doing and the prices and packages are reasonable.”
“When I asked why I was over charged, they said they had to muzzel him and hold him down so charged more.”
“They do an incredible job of grooming my pomeranian, and I trust them implicitly for dog daycare and boarding!”
“She said she understood, but she lied to my face.”
“We used American Pine Acre Kennels for the first time for a quick weekend trip.”
“They sent wonderful pics during our pets stay and kept us updated as it was our first time boarding here.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired American PineAcre Kennels for 6 kinds of job. Pick one to see what they paid and said.
I can’t endorse Pine Acre enough. They were incredibly accommodating and friendly. They sent wonderful pics during our pets stay and kept us updated as it was our first time boarding here.
Awesome price for peace of mind. Our dogs were very happy there and well taken care of. They sent multiple sets of pictures of our dogs playing. It lets your heart rest easy knowing they’re being treated good and having fun. You can tell the ladies there love dogs. Super people!
Loved how friendly everyone was. It was a nice surprise they came out to get Dixie from the car. They made sure she was comfortable and sent me pictures to let me know how she was. The cost was good for boarding and they gave her a bath and had her clean and smelling good. She seemed happy when I picked her up. I would definitely recommend them.
we take our boy Ezra in monthly for his nails, he's also stayed overnight for boarding. I'm first to admit, he's a handful, but we feel the staffs very experienced and do an exceptional job of taking care of his needs. I highly recommend! also, I'm pretty sure he has a mad crush on Sophia. I just mention her name 😉
The staff is so friendly and good with the animals. It is obvious they love what they do.
We take two very anxious blue heeler/lab mixes to American Pine Acres. We cannot recommend them enough!! The staff is so wonderful with our pups that they actually get excited to go see their friends at the kennel! Booking is so easy and they have a ton of options for additional play time, treats, and grooming. The…
| Job | Reviews | Category typical |
|---|---|---|
| Dog boarding | 21 | — |
| Dog grooming | 13 | — |
| Other pet boarding | 6 | — |
| Dog daycare | 4 | — |
| Dog full service grooming | 3 | — |
| Other pet daycare | 2 | — |
4.7 ★★★★★ 286 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I can’t endorse Pine Acre enough. They were incredibly accommodating and friendly. They sent wonderful pics during our pets stay and kept us updated as it was our first time boarding here.
Awesome price for peace of mind. Our dogs were very happy there and well taken care of. They sent multiple sets of pictures of our dogs playing. It lets your heart rest easy knowing they’re being treated good and having fun. You can tell the ladies there love dogs. Super people!
Thank you so much for the awesome review and for trusting us with Martha and Snoops care!
Loved how friendly everyone was. It was a nice surprise they came out to get Dixie from the car. They made sure she was comfortable and sent me pictures to let me know how she was. The cost was good for boarding and they gave her a bath and had her clean and smelling good. She seemed happy when I picked her up. I would definitely recommend them.
Your positive experience with Dixie means so much! We're glad she felt comfortable, and we look forward to welcoming her back!
we take our boy Ezra in monthly for his nails, he's also stayed overnight for boarding. I'm first to admit, he's a handful, but we feel the staffs very experienced and do an exceptional job of taking care of his needs. I highly recommend! also, I'm pretty sure he has a mad crush on Sophia. I just mention her name 😉
Getting to work with and care for Ezra has been our pleasure! Sophia will be happy to hear she has a fan! Thank you for the wonderful review.
The staff is so friendly and good with the animals. It is obvious they love what they do.
Thank you for sharing this! Your kind words mean a lot to our team and Chloe always brings a smile to our face!
We take two very anxious blue heeler/lab mixes to American Pine Acres. We cannot recommend them enough!! The staff is so wonderful with our pups that they actually get excited to go see their friends at the kennel! Booking is so easy and they have a ton of options for additional play time, treats, and grooming. The operation they run is extremely organized. It’s a very clean and zen set up for the pups and they are handled with care!
We are grateful your pups enjoy their visits and thank you for the fantastic review! We are beyond happy with the progress that Biggie and Ozzy have shown here.
My big boy Snickers through ally enjoyed his stay at Pine Acre Kennels so, much so that he has been following me around the house to see if he can get extra treats/snacks.We missed our big guy but, it was very relieving to know someone was loving him and taking care of him. Thank you so much. He is really getting good at snatching his treats.
We had the best time getting to care for Snickers Bartholomew! He was always ready to work on his treat catching skills and we are happy to hear he has been continuing to show off his skills at home. We are looking forward to seeing him again!
We used American Pine Acre Kennels for the first time for a quick weekend trip. Both dogs seemed to have a great time! We chose a package that gave them extra play time and a bone. Drop off and pick up were quick. We will be using them again for our next trip!
Thank you so much for the review! We are looking forward to having Tater and Roman with us again.
Had to take my rescue dog there for boarding for a vacation and they were great. So glad I have somewhere to take him when I go away. They sent pictures everyday and gave me updates. Exactly what I was looking for. They were recommended by my vet at Riverview Animal Hospital
Thank you so much for trusting us with Farley's care and for the fantastic review!
Our girl Bandit loves it here. Bandit can be a lot sometimes but the staff here do great with her. We love getting the pics and they were great about letting us know things in a timely manner. I like their approach, every staff member I have ever interacted with has been super nice to me but most importantly they are always so sweet to Bandit. Their pricing is super reasonable. We plan to continue using them for boarding.
We're glad Bandit feels at home with us and are looking forward to her next stay! Thank you for taking the time to leave us a great review!
Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
