Analyzing 6,701,3046.7M ReviewsFor 18,80618.8K Experts

Experts Reviews · Company report
American River Hauling and Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

American River Hauling and Junk Removal

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 71 hauling services · 5.0★ from 459 Google reviews

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Report card

Percentile vs other hauling services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.American River Hauling and Junk Removal is better than 97% of hauling services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.American River Hauling and Junk Removal is better than 96% of hauling services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.American River Hauling and Junk Removal is better than 96% of hauling services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.American River Hauling and Junk Removal is better than 100% of hauling services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.American River Hauling and Junk Removal is better than 100% of hauling services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.American River Hauling and Junk Removal is better than 77% of hauling services.B
77

Reviews for your job

Customers hired American River Hauling and Junk Removal for 8 kinds of job.

American River Hauling and Junk Removal for donated goods pickup

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Donated goods pickup”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 26

All 6 Google reviews tagged “Donated goods pickup”

Liz1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are great. Nick, Alex and Doug showed up on time & were very professional, efficient and polite. They wasted zero time in cleaning out my storage facility and even swept it out afterwards. Would definitely hire them again if needed.

Donated goods pickupElectronic waste removal & disposalJunk removal+ Responsiveness+ Punctuality+ Quality
ChinPs235 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently used American River Hauling services to remove some items from my storage unit, and I’m so thankful! From beginning to end, Duke & Alex provided such excellent service! They were professional, very respectful, and communicated well. The removal was done quickly & with ease. Overall the topper for me…

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
MikeLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve had 2 separate trash hauls in the last two weeks from Alex and Duke. They showed up on time and completed the job so quickly I was in shock. The level of communication and professionalism is the best I’ve experienced. Some of these trash haul folks can be a little sketchy, these guys make you feel safe.…

Appliance removal & disposalConstruction debris removalDonated goods pickup+ Responsiveness+ Punctuality+ Professionalism
Shawn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great place, called last minute and got there within a couple of hours

Donated goods pickup+ Responsiveness+ Punctuality+ Quality
Dixie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick responded quickly to my inquiry regarding removal of a large concrete fountain from my yard. Date and time for work was established, crew arrived precisely on time and worked quickly and efficiently, and were meticulous in their cleanup of the site. I will not hesitate to call on this business again if a need arises.

Donated goods pickupJunk removal+ Responsiveness+ Punctuality+ Quality
Dion10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys are awesome! They did an incredible job, on time, and super professional! 10/10 This time was a personal job but as a Realtor in Folsom I 100% will use these guys to take care of future junk hauls for work.

Donated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Junk removal66—
Furniture removal58—
House & garage cleanouts31—
Trash removal & disposal25—
Yard debris removal19—
Appliance removal & disposal17—
Electronic waste removal & disposal17—
Donated goods pickup6—

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