Analyzing 5,825,7725.8M ReviewsFor 16,07516.1K Experts

Experts Reviews · Company report
AMERICAN Roof Repair & Replacement logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%91+6.4Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

AMERICAN Roof Repair & Replacement

Fort Lee, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 14 skylight installation services · 5.0★ from 1,121 Google reviews

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Report card

Percentile vs other skylight installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AMERICAN Roof Repair & Replacement is better than 99% of skylight installation services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AMERICAN Roof Repair & Replacement is better than 98% of skylight installation services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AMERICAN Roof Repair & Replacement is better than 100% of skylight installation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AMERICAN Roof Repair & Replacement is better than 100% of skylight installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AMERICAN Roof Repair & Replacement is better than 100% of skylight installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AMERICAN Roof Repair & Replacement is better than 91% of skylight installation services.A
91

Reviews for your job

Customers hired AMERICAN Roof Repair & Replacement for 8 kinds of job.

AMERICAN Roof Repair & Replacement for chimney repair & restoration

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Chimney repair & restoration”

Dee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

A friend referred. Tony was my contact, pleasant and very responsive, sincere. The guys worked hard and efficiently to repair my chimney, roofing and two rafters. Have Saturday appointments!

Chimney repair & restorationRoof damage repairRoof repair+ Responsiveness+ Punctuality+ Quality
Drita6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

American Roofing&Chimney did replace our chimney and repaired the most of our roof. The entire process was Grade A+. Tony and his team were very professional. They worked without any interruption under the difficult weather conditions and finished the work on time. Would highly recommend American Roofing& Chimney.

Chimney repair & restoration+ Responsiveness+ Punctuality+ Quality

Price

$1.7k-49% vs typical skylight installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 87%Reasonable 12%Overpriced 1%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof repair for storm & wind damage125$371–$5.7k
Roof repair88$539–$6.3k
Gutter repairs79$371–$2.9k
Roof installation46$7.5k–$21k
Skylight repair42—
Roof damage repair37$497–$7.9k
Gutter installation24—
Roof inspection19—

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