Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
American Steamers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%99+24Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

American Steamers

Tamarac, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #88Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 273 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.American Steamers is better than 96% of carpet cleaning.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.American Steamers is better than 99% of carpet cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.American Steamers is better than 91% of carpet cleaning.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.American Steamers is better than 99% of carpet cleaning.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.American Steamers is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.American Steamers is better than 100% of carpet cleaning.A
100

Reviews for your job

Customers hired American Steamers for 8 kinds of job.

American Steamers for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$453
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#44 / 157
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “Area rug cleaning” · showing 20

Cooper9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Exceptional work cleaning our white sectional, area rug, and carpets. Rody was a pleasure to work with. Very professional and thorough. Highly recommend!

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
LoriLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I contacted the company on a Saturday and they were in my home Monday morning doing the job that I needed. The price was better than anyone else I contacted and they did an excellent job.

Paid $500+Great priceUpholstery cleaningArea rug cleaning
RobertLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

They do excellent work and are very professional. I highly recommend him.

Paid $350–400Reasonable pricePet stain & odor removalArea rug cleaning
C.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Excellent cleaning and service. Very easy to schedule and very nice to work with.

Paid $250–300Reasonable priceArea rug cleaning
Adam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I’ve used this company for years! Always professional, on time and affordable!

Paid $250–300Great priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
Angel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Courteous and did a great job

Great priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
Christel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Highly recommend The cleanest my carpet has ever been , so far this business is excellent!!!! Will definitely use them in the future.

Paid $150–200Great priceCarpet steam cleaningCarpet cleaningPet stain & odor removal
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Attention to detail and fair pricing.

Paid $500+Reasonable priceCarpet steam cleaningArea rug cleaning
CheriLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have been using American Steamers for years and am always satisfied. The tech today, Rody, did an amazing job. He really put his back into it and it showed in the results! Thanks American Steamers for maintaining a quality service.

Paid $300–350Reasonable priceUpholstery cleaningArea rug cleaning
allyson9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The rug came out fantastic. The delivery person was super professional and helpful, and I would use the service again.

Reasonable priceArea rug cleaning
Susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

American Steamers does a great job. I have used the company quite a few times and would definitely recommend them. I had an antique chair and 4x6 rug cleaned. Compared to other companies, I feel the colors of the items cleaned are much more vibrant.

Paid $50–100Reasonable priceUpholstery cleaningArea rug cleaning
CarynLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had my RH rug , couch and two club chairs cleaned excellent job. They all look like new . Thank you Tal & Barry for a wonderful job :)

Paid $500+Reasonable priceUpholstery cleaningArea rug cleaning
Janet7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They did a wonderful job cleaning our handmade rugs! We will definitely take more of our pieces to them.

Paid $250–300Reasonable priceArea rug cleaning
Craig2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service, cleaned a silk and wool custom 10' x 16'. Just normal wear and tear but the rug returned looking brand new. Colors popped again and service was as promised.

Reasonable priceArea rug cleaning
Ricardo12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Work of quality, dealing with a nice team

Paid $200–250Area rug cleaningMold damage restoration
Marlene7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon was courteous, efficient , and worked diligently with great effort to please I would definitely recommend and call again!

Paid $300–350Reasonable priceCarpet steam cleaningArea rug cleaning
Craig1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They did excellent job restoring an area rug.

Paid $100–150Reasonable priceArea rug cleaning
Fred8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They did a great job cleaning a pet stained leather sofa (looks and smells new) and cleaning a large area rug. Very professional and courteous staff.

Paid $400–450Reasonable pricePet stain & odor removalArea rug cleaningService not listed
BethLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Extremely efficient and timely from the rug pick up to delivery! Our rug looks amazing and we highly recommend American Steamers.

Area rug cleaning
GinaLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Barry and his team did a fantastic job on my rug and cleaning a white leather sofa and armchairs He is professional, hardworking and patient, and I was really pleased with the results. They are very reliable too! I would definitely recommend this company to my network!

Reasonable priceUpholstery cleaningArea rug cleaning

Show more area rug cleaning reviews (5 more) →

Price

$350+26% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 67%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning37$170–$371
Area rug cleaning25$176–$453
Upholstery cleaning22$189–$377
Pet stain & odor removal13$153–$366
Carpet cleaning13$170–$347
General carpet cleaning5$170–$340
Drapes & curtain cleaning3$276–$838
Mattress cleaning3—

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