General contractor · Little Rock, AR · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%78+18.9Value 14%92+13Replies to reviews 7%44+3.1Craft & service penalty73−2.7Momentum penalty86−1.4Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 16 sidewalk contractorsiPosition by Experts Score among all companies we track in this category. · better than 20%
4.8★★★★★167 Google reviews · 24 photos
95%five-star reviews
4.74★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite foundation repair, drainage installation, and house leveling as primary services, praising the team for punctuality, professional conduct, and clean job sites. Recurring themes include clear communication, detailed proposals, and efficient project completion, often with follow-up visits. However, low-star reviews highlight patterns of poor communication, where customers report difficulty receiving updates, missed appointments, and unfinished work that required direct contact with the main office to resolve.
Google rating: 4.8 out of 5 from 167 reviews (95% five-star).
Reviews on this page: 167 Google reviews (155 with written comments, 12 with photos).
Owner responses: the business replied to 46% of reviews.
Most recent review: October 24, 2026.
Service: Sidewalk Contractor serving Little Rock, Arkansas.
Data from Google, last updated November 8, 2026.
Score profile vs other sidewalk contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: replies to reviews.
American Structure Inc.Sidewalk Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.American Structure Inc.: 86/100 on this factor. Category median: 89.A
86
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.American Structure Inc.: 78/100 on this factor. Category median: 81.B
78
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.American Structure Inc.: 73/100 on this factor. Category median: 96.B
73
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.American Structure Inc.: 92/100 on this factor. Category median: 100.A
92
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.American Structure Inc.: 86/100 on this factor. Category median: 100.A
86
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.American Structure Inc.: 44/100 on this factor. Category median: 100.C
44
Bar = this company · dark tick = category median.
Star ratings
167 Google reviews we collected
4.8of 5
5 stars15895%
4 stars21%
3 stars00%
2 stars21%
1 star53%
Praise vs complaints
Phrases our text analysis found in 155 written reviews
99%praise
Praise35699%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price415%
Reasonable2181%
Overpriced00%
Not sure14%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude9125%
Quality & results7019%
Would recommend6017%
Speed & response5014%
Communication4412%
Price & value339%
Honesty & trust123%
What customers talk about
We read 155 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were respectful, professional, and attentive throughout the process.”
“…e response was literally “oh that wouldn’t be us” and was immediately hung up on.…”
“They did a fantastic job in Hot Springs Village and fixed a mess!”
“I would recommend American Structure Inc to my friends and family for all of their foundation repair work!”
“So as far as Brandon barks I would not recommend having him at your home to represent American structure Inc.”
“Julio and the crew, headed by Orlando, were very fast (especially considering the project), but efficient and they cover so many different facets of r…”
“Fernando listened to our concerns and questions and worked hard to meet them.”
“After our call, Darrell promptly inspected the property, provided a clear, fair estimate, and scheduled the work.”
“If you are looking for a reliable company try American Structure.”
People customers mention
Julio21 reviews
Guillermo20 reviews
French12 reviews
Darrell10 reviews
Fernando10 reviews
Orlando8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired American Structure Inc. for 8 kinds of job. Pick one to see what they paid and said.
Ssherwood3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Our main load-bearing wall was not properly supported. John, the project manager, came out to evaluate the situation. Orlando and his crew did an excellent job. They were respectful, professional, and attentive throughout the process. The safety measures they took did not go unnoticed. This says a lot about both them and the company.
Foundations
BBrandyLocal Guide · 239 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
This company from beginning to end was excellent with a 4.5 day foundation repair on two stories, from Bobby Duggar to all of the guys on site Rasul, Kyler, Cameron, Max, Jacob and Blade. They did a fantastic job in Hot Springs Village and fixed a mess! Not to mention the guarantee and yearly recheck for 5 years.
Reasonable price
JJohn3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
This is a fantastic group. Every phase from initial consult with Darrell to the actual crews and work performed was outstanding. Julio and the crew, headed by Orlando, were very fast (especially considering the project), but efficient and they cover so many different facets of repair and construction. Call them!
Home repairsWaterproofingStructural construction assistance
SSarah8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Fantastic experience from start to finish! Will was professional and polite when helping us make a plan for repairs. Joe in accounting kindly helped me ensure that escrow payments were handled correctly. Julio and Guillermo and their crew members; Jose, Abraham, and Jorge did a fantastic job repairing our foundation…
Great priceHome repairs
JJoshuaLocal Guide · 53 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Will, Julio, and Orlando(and his crew) did a great job installing a French drain and downspout drainage on our home.
Will definitely took the time to understand the whole 3 acre water flow issue and everything that needed to be done to resolve the issue.
Ran into a few unexpected issues that were tackled and…
LLisa1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Fernando and his crew did the best job on our retaining wall. They did a lot of work by hand in extreme heat and tight conditions. Fernando listened to our concerns and questions and worked hard to meet them. The wall looks excellent and adds value to our property. We were very happy with Fernando, Julio, and the crew. Highly recommend.
Our main load-bearing wall was not properly supported. John, the project manager, came out to evaluate the situation. Orlando and his crew did an excellent job. They were respectful, professional, and attentive throughout the process. The safety measures they took did not go unnoticed. This says a lot about both them and the company.
Services: Foundations
Response from the owner · a week ago
Thank you for your kind words! We're glad John, Orlando, and the crew provided a professional experience while making safety a top priority. We truly appreciate your trust in American Structure and will be sure to share your feedback with our team!
B
Brandy Sumerall RochaLocal Guide · 239 reviewsiTotal number of Google reviews Brandy has written across all businesses on Google Maps, not just this one.
This company from beginning to end was excellent with a 4.5 day foundation repair on two stories, from Bobby Duggar to all of the guys on site Rasul, Kyler, Cameron, Max, Jacob and Blade. They did a fantastic job in Hot Springs Village and fixed a mess! Not to mention the guarantee and yearly recheck for 5 years.
Price assessment: Reasonable price
J
John Kresse3 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
This is a fantastic group. Every phase from initial consult with Darrell to the actual crews and work performed was outstanding. Julio and the crew, headed by Orlando, were very fast (especially considering the project), but efficient and they cover so many different facets of repair and construction. Call them!
Services: Home repairs, Waterproofing, Structural construction assistance, Foundations
Response from the owner · a week ago
Thank you so much for your kind words and recommendation! We're glad to hear you had a great experience from start to finish. We'll be sure to share your feedback with the entire crew. We truly appreciate your trust in American Structure!
S
Sarah Foote8 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Fantastic experience from start to finish! Will was professional and polite when helping us make a plan for repairs. Joe in accounting kindly helped me ensure that escrow payments were handled correctly. Julio and Guillermo and their crew members; Jose, Abraham, and Jorge did a fantastic job repairing our foundation and they did it in two days time while maintaining a clean job site! I would recommend American Structure Inc to my friends and family for all of their foundation repair work!! Thank you all for your help in making our home safe and sound.
Price assessment: Great price
Services: Home repairs
Response from the owner · a month ago
Thank you so much for taking the time to share your experience! We’re happy to hear that Will, Joe, Julio, Guillermo, Jose, Abraham, and Jorge all helped make the process smooth from start to finish.
Our team takes great pride in providing professional service, quality workmanship, and keeping the job site clean throughout the project. We’re especially glad we could help make your home safe and sound again.
Thank you for trusting American Structure Inc. with your foundation repair and for recommending us to your friends and family. We truly appreciate your support!
J
Joshua StewartLocal Guide · 53 reviewsiTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
Will, Julio, and Orlando(and his crew) did a great job installing a French drain and downspout drainage on our home.
Will definitely took the time to understand the whole 3 acre water flow issue and everything that needed to be done to resolve the issue.
Ran into a few unexpected issues that were tackled and addressed quickly.
I had talked to several companies and American Structure definitely knew their stuff! Good work ain’t cheap, and cheap work ain’t good.
Response from the owner · 2 months ago
Thank you for taking the time to share your experience! We’re glad Will, Julio, Orlando, and the crew were able to fully assess the drainage issues and provide a solution for your property. Unexpected challenges can come up, and we’re proud to hear the team handled them quickly and professionally. Thank you for trusting American Structure after doing your research we truly appreciate your confidence in our team!
M
Michael RoetzelLocal Guide · 40 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
American Structure built a retaining wall between my house and my neighbors. From the beginning of the process, American Structure and especially Julio, the estimator/project manager, was the most informative, thorough, and kind representative of any company we talked to. And we talked to several different companies. We decided to go with American Structure because of Julio. Once the crew started work, we were reminded why we went with American Structure. They worked relentlessly to remove a very old concrete retaining wall buried deep in the ground. The weather was really hot and the crew worked in some very tough conditions. I dealt with Fernando, the crew supervisor, a lot. He answered every question I had and was available anytime I needed anything. Fernando made the process much easier on us and we felt like we scored with this high caliber of supervisor on our job. And the crew of Hector, Alex, Elmer, Eric, and Jesus - these guys all know what they’re doing and built us a beautiful wall. Thanks to all!
Price assessment: Reasonable price
Services: Retaining walls
Response from the owner · 2 months ago
Thank you for the wonderful review! We’re happy to hear Julio made such a strong impression from the start and that Fernando and the crew kept that same level of care throughout the project. Thank you for choosing American Structure and for recognizing the team’s hard work!
L
Lisa Swann1 reviewiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Fernando and his crew did the best job on our retaining wall. They did a lot of work by hand in extreme heat and tight conditions. Fernando listened to our concerns and questions and worked hard to meet them. The wall looks excellent and adds value to our property. We were very happy with Fernando, Julio, and the crew. Highly recommend.
Price assessment: Reasonable price
Services: Retaining walls
Response from the owner · 2 months ago
Thank you so much for your kind words and recommendation! We’re proud of Fernando, Julio, and the crew for their hard work, especially in such challenging conditions. We’re glad you’re happy with your new retaining wall and truly appreciate you trusting American Structure with your project!
V
Valerie Magsby13 reviewsiTotal number of Google reviews Valerie has written across all businesses on Google Maps, not just this one.
Prompt good service. Showed up, made a plan for us and executed it in a timely and professional manner. Left my site clean and tidy. Couldn't be more pleased.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 3 months ago
Thank you for your kind words! We're glad everything was completed on time and to your satisfaction. We appreciate your support and look forward to helping you with any future projects.
