Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
American Structure Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%78+18.9Value 14%92+13Replies to reviews 7%44+3.1Craft & service penalty73−2.7Momentum penalty86−1.4Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

American Structure Inc.

Little Rock, AR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 16 sidewalk contractors · 4.8★ from 167 Google reviews

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Percentile vs other sidewalk contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.American Structure Inc. is better than 86% of sidewalk contractors.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.American Structure Inc. is better than 78% of sidewalk contractors.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.American Structure Inc. is better than 73% of sidewalk contractors.B
73
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.American Structure Inc. is better than 92% of sidewalk contractors.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.American Structure Inc. is better than 86% of sidewalk contractors.A
86
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.American Structure Inc. is better than 44% of sidewalk contractors.C
44

Reviews for your job

Customers hired American Structure Inc. for 8 kinds of job.

American Structure Inc. for retaining walls

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Retaining walls”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Retaining walls”

kimberly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

American Structure built a retaining wall between my house and my neighbors. From the beginning of the process, American Structure and especially Julio, the estimator/project manager, was the most informative, thorough, and kind representative of any company we talked to. And we talked to several different…

Reasonable priceRetaining walls
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fernando and his crew did the best job on our retaining wall. They did a lot of work by hand in extreme heat and tight conditions. Fernando listened to our concerns and questions and worked hard to meet them. The wall looks excellent and adds value to our property. We were very happy with Fernando, Julio, and the crew. Highly recommend.

Reasonable priceRetaining walls
KimLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jerry and Anthony did a great job overseeing the French drains and retaining wall at my home. I appreciate everyone’s hard work!

Retaining walls+ Quality+ Professionalism+ Value
Mo6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Will was my estimator and I found him to be very knowledgeable, professional and competent. He is a very nice guy and was very prompt and timely with all his responses and communications with me regarding this project. I have already recommended him and this company to my neighbor. Fernando, Anthony and their crew…

Retaining walls+ Responsiveness+ Punctuality+ Quality
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

American Structure installed a retaining wall and french drains at my home. This has been a project I have been dreading for years, but American Structure did a fantastic quality job. Their crew was professional, friendly, and cared about the project and you can tell they take pride in their work. They are highly…

Retaining wallsService not listed+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 81%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Foundations21—
Structural construction assistance15—
Waterproofing12—
Home repairs10—
Installation6—
Retaining walls5—
Erosion control construction5—
Exterior painting2—

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