Experts Reviews · Company report
American Structure Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%78+18.9Value 14%92+13Replies to reviews 7%44+3.1Craft & service penalty73−2.7Momentum penalty86−1.4Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

American Structure Inc.

Little Rock, AR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 16 sidewalk contractors · 4.8★ from 167 Google reviews

Report card

Percentile vs other sidewalk contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.American Structure Inc. is better than 86% of sidewalk contractors.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.American Structure Inc. is better than 78% of sidewalk contractors.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.American Structure Inc. is better than 73% of sidewalk contractors.B
73
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.American Structure Inc. is better than 92% of sidewalk contractors.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.American Structure Inc. is better than 86% of sidewalk contractors.A
86
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.American Structure Inc. is better than 44% of sidewalk contractors.C
44

Reviews for your job

Customers hired American Structure Inc. for 8 kinds of job.

American Structure Inc. for waterproofing

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Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Waterproofing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Waterproofing”

John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

This is a fantastic group. Every phase from initial consult with Darrell to the actual crews and work performed was outstanding. Julio and the crew, headed by Orlando, were very fast (especially considering the project), but efficient and they cover so many different facets of repair and construction. Call them!

Home repairsWaterproofingStructural construction assistance
Alishia14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I recently had a French drain installed at my home, and I couldn't be happier with the experience. John Trahan, Julio Ramos, Orlando, and the entire crew did an outstanding job from start to finish. They were professional, knowledgeable, and took the time to explain the process every step of the way. The crew…

Customer photo from Alishia's reviewCustomer photo from Alishia's review
Reasonable priceWaterproofingFoundationsService not listed
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Entire team was courteous, professional and went beyond expectations. We have just had an extremely heavy rain and the system worked as hoped to keep all areas of the home dry and adjacent area draining quickly.

Reasonable priceWaterproofing
Marc3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

American Structure has done foundation repair, drainage and waterproofing work at our home and another property. They have a professional, detailed approach with their proposal so you know exactly what they are going to do and why. The friendly, knowledgeable and capable crew show up on time and get it done cleanly…

Reasonable priceWaterproofingFoundations
Ken1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

American Structure were efficient and professional. Darrell Graves evaluated my crawl space and came up with a detailed plan on what needed to be done with pictures and pricing. I feel like the price was reasonable for the work being done. Within 2 weeks of the evaluation the crew was working on my project. The crew…

Reasonable priceHome repairsInstallationWaterproofing
julieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Darrell and Edgar were very professional. The who crew worked hard all day, every day until the job was completed. Even came and worked all day on Saturday of a holiday weekend. After they were finished their work was inspected by a licensed engineer and he was impressed with the outstanding workmanship! Thank you guys so much.

Exterior structural repairsFoundationsHome repairs+ Punctuality+ Professionalism
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A big shout out to Jerry and his team. They did an excellent job replacing a beam under our house, putting in a moisture barrier, etc! They are now installing a beam between my kitchen and living room so we can open up walls! Thank you for a job well done!!

FoundationsStructural construction assistanceWaterproofing+ Responsiveness+ Punctuality+ Quality
Oscar13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brandon and everyone at American Structure was very professional. The quality of the work is second to none. The end result is more than I would have expected given the complexity of the job.

FoundationsWaterproofing+ Responsiveness+ Punctuality+ Quality
Joanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We wish to recommend American Structure as we had an excellent experience resolving a water-flow issue on our property. We hired American Structure after very carefully looking at their work in our town as well as having two-on site meetings with Mr. Jerry Guzman, American Structure’s operations manager. When we…

Waterproofing+ Responsiveness+ Punctuality+ Quality
SHAMEKA3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were very professional and polite. I recommend them for all your foundation repair and waterproofing!! They do Great work!!

WaterproofingService not listed+ Professionalism
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Professional--that is the word I would use to describe them. From the very beginning with the initial consultation, then to their proposal, and lastly their crew. They were all top notch--very responsive, on time, and very hard workers. When I asked questions, they stopped what they were doing to answer me, or…

WaterproofingService not listed+ Responsiveness+ Punctuality+ Quality
Natasha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Mr. Darrell & Mr. Angelo and their team were phenomenal! They explained every detail of the process to me as they were completing the project. I’m very pleased with the overall outcome of the project as well 🙂.

Waterproofing+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 81%Overpriced 0%Not sure 4%

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