Dale Louis4 reviewsTotal number of Google reviews Dale has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleQuick and professional crew from start to cleaup Excellent job
American Tree Doctor, LLC
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%72+5.1Craft & service penalty55−4.5Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#34 of 49 leaf removal servicesPosition by Experts Score among all companies we track in this category. · better than 31%
4.8 ★★★★★ 81 Google reviews · 23 photos
94%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
44%reviews answered by the owner
Oct 2026latest review
American Tree Doctor, LLC at a glance
Customers frequently praise the company for its affordability, noting prices often significantly lower than competitors, alongside efficient tree removal, stump grinding, and thorough cleanup. Reviewers highlight professional conduct, punctuality, and clear communication throughout the scheduling and service process. However, several low-star reviews cite a pattern of poor follow-up, including missed estimates and a lack of contact after initial quotes.
- Google rating: 4.8 out of 5 from 81 reviews (94% five-star).
- Reviews on this page: 81 Google reviews (80 with written comments, 5 with photos).
- Owner responses: the business replied to 44% of reviews.
- Most recent review: October 13, 2026.
- Service: Leaf Removal Service serving Swansea, Illinois.
Data from Google, last updated October 26, 2026.
Score profile vs other leaf removal services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.American Tree Doctor, LLC: 86/100 on this factor. Category median: 95.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.American Tree Doctor, LLC: 84/100 on this factor. Category median: 94.A
84
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.American Tree Doctor, LLC: 55/100 on this factor. Category median: 98.C
55
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.American Tree Doctor, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.American Tree Doctor, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.American Tree Doctor, LLC: 72/100 on this factor. Category median: 63.B
72
Bar = this company · dark tick = category median.
Star ratings
81 Google reviews we collected
- 5 stars7694%
- 4 stars11%
- 3 stars00%
- 2 stars22%
- 1 star22%
Praise vs complaints
Phrases our text analysis found in 80 written reviews
- Praise18198%
- Complaints42%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price686%
- Reasonable114%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude4323%
- Price & value3519%
- Speed & response3418%
- Would recommend3418%
- Quality & results2916%
- Communication74%
- Honesty & trust32%
What customers talk about
We read 80 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Paul and his crew were absolutely the definition of professional.”
“Best tree service I ever used very professional and affordable they have a customer for life”
“over priced and didn't use”
“They were fast, efficient and cleaned up afterwards.”
“We are extremely grateful and will call them again for tree removal and tree planting.”
“Paul and his crew did an amazing job removing a tree in my yard.”
“From contacting Paul for a quote and all the way through job completion, communication was stellar.”
“Not only did they remove the trees I requested, but the pricing was very fair and transparent.”
People customers mention
- Paul 12 reviews
- Nathan 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired American Tree Doctor, LLC for 7 kinds of job. Pick one to see what they paid and said.
Recent reviews
FLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
What a wonderful company to work with. Cost was extremely affordable. They were fast, efficient and cleaned up afterwards. We cannot highly recommend them enough. This was the 2nd time we used them and we will again if needed. They deserve 100 stars in our book.
Great priceTree stump grindingTree stump removalTree removal
BarbaraLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Absolutely fantastic experience. Contacted on Wednesday to remove medium sized tree. Less than 24 hours later, tree is gone, stump is gone and ground/grass cleaned up beautifully. A very professional and efficient crew! Thanks!
Great priceTree stump removalTree removal
Jeff8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Paul was awesome 👌, Seth was amazing. They got everything done to perfection and made me feel great to get the limbs off my house. Seth went the extra mile to make sure I was all good with the work. I would highly recommend. They were also the lowest bid!
Dominic5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Paul and his crew were absolutely the definition of professional. Not only did they do an expert job of falling a dead tree, grinding the stump, and cleaning up. But it was at a more than fair price. Could not recommend more and will be calling them again to handle another tree in the future.
Great priceTree stump grindingTree removal
danny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
This tree service company is absolutely recomended. Great people and very efficient. They took two large trees down. They cleaned up afterwards and it looked like they were never there. Great company.
Great priceTree stump grindingTree removal
Wendy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
We called American Tree Doctor, early Friday morning, because our 7 month old kitten was stuck high up in a tree. They came before their scheduled work and rescued Buttercream. We are extremely grateful and will call them again for tree removal and tree planting.
Reasonable priceService not listed
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tree removal | 32 | — |
| Tree stump removal | 14 | — |
| Tree trimming & pruning | 13 | — |
| Tree stump grinding | 8 | — |
| Cabling & bracing | 3 | — |
| Tree planting | 2 | — |
| Tree transplanting | 2 | — |
Compare with
Photos
Customer reviews
4.8 ★★★★★ 81 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Christie Hoerler1 reviewTotal number of Google reviews Christie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuper service with great people!!!!!
F BlackwellLocal Guide · 16 reviewsTotal number of Google reviews F has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWhat a wonderful company to work with. Cost was extremely affordable. They were fast, efficient and cleaned up afterwards. We cannot highly recommend them enough. This was the 2nd time we used them and we will again if needed. They deserve 100 stars in our book.
- Price assessment: Great price
- Services: Tree stump grinding, Tree stump removal, Tree removal
Response from the owner · 3 months ago
Thank you very kindly for that review they're very much appreciated
Barbara & Jim HicksLocal Guide · 19 reviewsTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAbsolutely fantastic experience. Contacted on Wednesday to remove medium sized tree. Less than 24 hours later, tree is gone, stump is gone and ground/grass cleaned up beautifully. A very professional and efficient crew! Thanks!
- Price assessment: Great price
- Services: Tree stump removal, Tree removal
Jeff Matthews8 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePaul was awesome 👌, Seth was amazing. They got everything done to perfection and made me feel great to get the limbs off my house. Seth went the extra mile to make sure I was all good with the work. I would highly recommend. They were also the lowest bid!
Dominic Ficociello5 reviewsTotal number of Google reviews Dominic has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePaul and his crew were absolutely the definition of professional. Not only did they do an expert job of falling a dead tree, grinding the stump, and cleaning up. But it was at a more than fair price. Could not recommend more and will be calling them again to handle another tree in the future.
- Price assessment: Great price
- Services: Tree stump grinding, Tree removal
danny burkett (Collectiblejunky)1 reviewTotal number of Google reviews danny has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis tree service company is absolutely recomended. Great people and very efficient. They took two large trees down. They cleaned up afterwards and it looked like they were never there. Great company.
- Price assessment: Great price
- Services: Tree stump grinding, Tree removal
Response from the owner · 7 months ago
Thank you for that kind review
Wendy Seaman6 reviewsTotal number of Google reviews Wendy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe called American Tree Doctor, early Friday morning, because our 7 month old kitten was stuck high up in a tree. They came before their scheduled work and rescued Buttercream. We are extremely grateful and will call them again for tree removal and tree planting.
- Price assessment: Reasonable price
- Services: Service not listed
Response from the owner · 7 months ago
Thank you for them kind words and we were very the happy to do that for you.
Vivian van Sant2 reviewsTotal number of Google reviews Vivian has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePaul and his crew did an amazing job removing a tree in my yard. Very professional and highly recommended. Will use again in the future.
Alphonze CaponeLocal Guide · 23 reviewsTotal number of Google reviews Alphonze has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest tree service I ever used very professional and affordable they have a customer for life
Response from the owner · 9 months ago
Hey Randy thank you very much for that kind review
Business details
- Address: 26 Pageant Ct, Belleville, IL 62220
- Phone: (618) 407-6506
- Website: americantreedoctor.com
- Service area: Swansea, IL