PROPERTY MANAGEMENT COMPANIES · NORTH LAS VEGAS, NV
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%87+30.5Reliability 15%91+13.7Craft & service 20%80+16Value 10%93+9.3Momentum 8%58+4.6Track record 7%52+3.6Accountability 5%27+1.4Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%87+30.5Reliability 15%91+13.7Craft & service 20%80+16Value 10%93+9.3Momentum 8%58+4.6Track record 7%52+3.6Accountability 5%27+1.4Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREAmericana Property Management by Century 21
Better than 93% of property management companies · #3 of 41
5.0★198 Google reviewsGoogle star rating as shown on Google Maps.
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 5.4%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Recent priced reviews
No written reviews mention this job yet.
vs category
Blue = Americana, grey = property management companies average
Rating over time
Price
Not enough reviews with a price yet.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%87+30.5Reliability 15%91+13.7Craft & service 20%80+16Value 10%93+9.3Momentum 8%58+4.6Track record 7%52+3.6Accountability 5%27+1.4Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
87
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
91
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
80
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
93
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
58
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
52
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
27
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+27 / −0
Professionalism
+36 / −0
Responsiveness
+31 / −0
Punctuality
+0 / −0
Value
+22 / −0
