Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Americlean logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%29+2.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Americlean

Billings, MT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 51 mattress cleaning · 4.9★ from 176 Google reviews

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Report card

Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Americlean is better than 90% of mattress cleaning.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Americlean is better than 84% of mattress cleaning.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Americlean is better than 100% of mattress cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Americlean is better than 100% of mattress cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Americlean is better than 100% of mattress cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Americlean is better than 29% of mattress cleaning.D
29

Reviews for your job

Customers hired Americlean for 8 kinds of job.

Americlean for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$434
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “General carpet cleaning” · showing 20

Jon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

David Bain was outstanding at cleaning our HVAC ducts, and the carpets in our old house. Fast and thorough!

Reasonable priceGeneral carpet cleaningHVAC duct & vent cleaning
Denise2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

David did a fantastic job cleaning our carpets. He was prompt, efficient, polite and professional. The carpets look and smell like new for a very reasonable price. I will definitely use this company in the future.

General carpet cleaning
Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

David did an Awesome job cleaning our carpet! Very professional and a pleasant personality! Thanks again

Reasonable priceGeneral carpet cleaning
Joshua1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

David B was professional, quick, and did an excellent job! They didn't mind taking a small job and David went above and beyond in making sure we got our money's worth for the minimum allowable charge.

Great priceGeneral carpet cleaningPet stain & odor removal
Emily4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

David Bain did a wonderful job on my carpet clean! Highly recommend this place. The pricing is great too!

Great priceGeneral carpet cleaning
Molly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

David B. did a great job!

Reasonable priceGeneral carpet cleaningPet stain & odor removal
Tina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had David E do our carpets. He was on time, quick and they turned out better than I hoped. My whole house smells great and we did some proactive measures to prevent future stains.

Reasonable priceGeneral carpet cleaningPet stain & odor removal
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

David did a great job!

Reasonable priceGeneral carpet cleaningPet stain & odor removal
Bryon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

David B. Did a super job of cleaning 1000+ ft. of carpet in my office building. One office space had quite a few stains that David said he would do his best to get out. Much to my surprise he was able to clean it to about 90%. Would highly recommend.

Reasonable priceGeneral carpet cleaning
MaryLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

David called me to bump my appt earlier and came promptly. He did a thorough cleaning of our carpets. They look and smell great. Thanks David!!

Reasonable priceGeneral carpet cleaningPet stain & odor removal
Ben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

David B. was awesome. Friendly, informative, our carpet went from gray to new looking again.

Reasonable priceGeneral carpet cleaningPet stain & odor removal
Vale2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

David did a great job and the carpets look and smell great. I would recommend americlean and David B. Anytime

General carpet cleaningPet stain & odor removal
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

David B did a great job!

Reasonable priceGeneral carpet cleaning
Gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

David did a great job. Super clean carpet

Not sureGeneral carpet cleaning
JennLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

David with AmeriClean did an excellent job cleaning my carpets! I am very impressed and they look great! Price was fair, he did a very thorough job and also provided very kind and courteous service! I would definitely recommend!

Great priceGeneral carpet cleaning
Bonnie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

David B cleaned the carpets at my office. He came in on a Saturday to accommodate us. He was there early and did a great job!

Not sureGeneral carpet cleaning
TimeusLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

David showed up on time and ready to go. He identified the pet stains and made sure they were properly treated. He did a thorough job cleaning our carpeting. We’ll definitely use them again! Thanks!

Reasonable priceGeneral carpet cleaning
Seth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

David B was incredibly professional and had a great eye for detail. We appreciate his work and will use him again!

Reasonable priceFlooringGeneral carpet cleaning
Antonio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

David did an outstanding job cleaning the carpets in my apartment, the finished product was night and day, would definitely recommend them others and they will be getting my business anytime I need more cleaning done. Very friendly and professional as well, this is what an American business is all about, great and honest people!

Great priceGeneral carpet cleaning
Audrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

David did an amazing job cleaning our carpets. Smells great too! Fast and friendly.

Great priceGeneral carpet cleaning

Show more general carpet cleaning reviews (18 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 55%Overpriced 0%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning38$209–$434
Pet stain & odor removal15$164–$384
Flooring12—
Mold inspection9—
Water damage-related cleanup & repair8—
HVAC duct & vent cleaning5—
Upholstery cleaning5$209–$366
Water damage-related mold removal5—

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