Experts Reviews · Company report
Americlean logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%29+2.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Americlean

Billings, MT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 51 mattress cleaning · 4.9★ from 176 Google reviews

Report card

Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Americlean is better than 90% of mattress cleaning.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Americlean is better than 84% of mattress cleaning.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Americlean is better than 100% of mattress cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Americlean is better than 100% of mattress cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Americlean is better than 100% of mattress cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Americlean is better than 29% of mattress cleaning.D
29

Reviews for your job

Customers hired Americlean for 8 kinds of job.

Americlean for mold inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Mold inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2

All 9 Google reviews tagged “Mold inspection”

BryanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

You never want to have to contact a remediation company, but if you do, AmeriClean are the ones you want. Their entire team were fantastic to work with, and I genuinely can't emphasize how helpful, thorough, and pleasant they all were to work with. They effectively addressed the issues we were having, but also took…

Reasonable priceMold inspectionWater damage-related cleanup & repair
Jayce6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Exceptional customer service! truly cares about the client, concerns and gets right down to business incredibly knowledgeable and made it very easy for me to understand also worked with me as far as payment. I will always return to Jim for any other services and/or refer! Megan was also outstanding I just love them!…

Mold inspection+ Responsiveness+ Punctuality+ Quality
RSSLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Megan Hughes at Americlean is awesome. The basement in our hot home sustained damage due to wind driven rain the first weekend in June. Megan was helped us coordinate various aspects of the clean up, including being the initial point person for insurance. We feel very lucky that she was working on our case.

Water damage-related cleanup & repairMold inspection+ Responsiveness+ Quality+ Professionalism
Heidi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Megan is so passionate about her career and truly goes above and beyond for her customers. I am very pleased with the knowledge she happily shared with me. She is a wonderful advocate and truly cares for her customers well being.

Mold inspection+ Responsiveness+ Quality+ Professionalism
Dayna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’m super impressed with Americlean!! I have found my new carpet cleaning company. They also cleaned out our HVAC duct and spotted some mold growing removed it! In a safe manner. I will be using them for all of our cleaning needs . Also Megan in the office is absolutely amazing she was real helpful at explaining the differences in the services .

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Words don't exist to convey the amount of gratitude I have for Jim. He came to my home at the end of his day to do an emergency inspection. He was beyond kind explained everything to me in full detail and ensured I had any additional resources that I may need. He even gave me financially friendly options and ideas…

Mold inspection
Christine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jim was very helpful to quickly fit us in for a mold inspection. He was very informative and showed us lots of pictures and factual details to show that we did not have mold at our residence. We were sure thankful he fit us in and provided just the service we needed.

Mold inspection+ Responsiveness+ Professionalism
Brodi5 years ago★★★★★

Rating only, no written review.

General carpet cleaningHVAC duct & vent cleaningWater damage-related cleanup & repair+ Responsiveness+ Punctuality+ Quality
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaningMold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 55%Overpriced 0%Not sure 11%

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