Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Americlean logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%29+2.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Americlean

Billings, MT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 51 mattress cleaning · 4.9★ from 176 Google reviews

📞 Call (406) 256-9111Request a call backWebsite ↗

Report card

Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Americlean is better than 90% of mattress cleaning.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Americlean is better than 84% of mattress cleaning.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Americlean is better than 100% of mattress cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Americlean is better than 100% of mattress cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Americlean is better than 100% of mattress cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Americlean is better than 29% of mattress cleaning.D
29

Reviews for your job

Customers hired Americlean for 8 kinds of job.

Americlean for water damage-related cleanup & repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Water damage-related cleanup & repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3

All 8 Google reviews tagged “Water damage-related cleanup & repair”

BryanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

You never want to have to contact a remediation company, but if you do, AmeriClean are the ones you want. Their entire team were fantastic to work with, and I genuinely can't emphasize how helpful, thorough, and pleasant they all were to work with. They effectively addressed the issues we were having, but also took…

Reasonable priceMold inspectionWater damage-related cleanup & repair
Jennifer12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

They came in and were extremely professional and helpful. Always answering all of our questions. They explained everything they were doing and why. We had a roof Leak that led to water damage and mold. They have been nothing but amazing. The whole team was extremely helpful. Megan has been on top of making sure…

Water damage-related cleanup & repair+ Responsiveness+ Punctuality+ Quality
RSSLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Megan Hughes at Americlean is awesome. The basement in our hot home sustained damage due to wind driven rain the first weekend in June. Megan was helped us coordinate various aspects of the clean up, including being the initial point person for insurance. We feel very lucky that she was working on our case.

Water damage-related cleanup & repairMold inspection+ Responsiveness+ Quality+ Professionalism
Marguerite6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

AmeriClean took care of a major flood at my business - acting with expediency, efficiency and thoroughness to mitigate the extent of the damage. Everyone on the team was kind and considerate, knowing we were going through a somewhat traumatic experience, and they worked fast. Hope to never have a flood again, but I'll be calling them if we do.

Water damage-related cleanup & repairWater damage-related mold removal
Wyatt4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I would absolutely recommend this business to anyone in need of any sort of mitigation! When no other company would take the job these guys dropped everything and came to the rescue. From start to finish they were great to work with and explained the whole process so I understood. Megan was always there to answer…

Water damage-related cleanup & repair+ Responsiveness+ Punctuality+ Quality
Dj4 years ago★★★★★

Rating only, no written review.

Water damage-related cleanup & repair+ Responsiveness+ Punctuality+ Quality
Brodi5 years ago★★★★★

Rating only, no written review.

General carpet cleaningHVAC duct & vent cleaningWater damage-related cleanup & repair+ Responsiveness+ Punctuality+ Quality
Eric5 years ago★★★★★

Rating only, no written review.

Water damage-related cleanup & repair+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 55%Overpriced 0%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning38$209–$434
Pet stain & odor removal15$164–$384
Flooring12—
Mold inspection9—
Water damage-related cleanup & repair8—
HVAC duct & vent cleaning5—
Upholstery cleaning5$209–$366
Water damage-related mold removal5—

Compare with

Scrub Squad Window Cleaning logoScrub Squad Window CleaningExperts Score 100Billings · 5.00★Beeman Pest SolutionsExperts Score 100Billings · 5.00★Premier Carpet Cleaning & Restoration logoPremier Carpet Cleaning & RestorationExperts Score 99Billings · 4.98★