Window cleaning service · Justice, IL · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%79+5.6Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#80 of 167 window cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 52%
5.0★★★★★137 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Amote Cleaning Services five stars based on 137 reviews, with the owner responding to 63% of them. Customers frequently cite punctuality, clear communication, and fair pricing for window washing, gutter cleaning, and power washing. Staff are described as professional and thorough in their work. One low-star review noted a subpar job, but no other specific criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 137 reviews (98% five-star).
Reviews on this page: 137 Google reviews (115 with written comments, 3 with photos).
Owner responses: the business replied to 63% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Amote Cleaning ServicesWindow Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Amote Cleaning Services: 98/100 on this factor. Category median: 97.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Amote Cleaning Services: 97/100 on this factor. Category median: 97.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Amote Cleaning Services: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Amote Cleaning Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Amote Cleaning Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Amote Cleaning Services: 79/100 on this factor. Category median: 85.B
79
Bar = this company · dark tick = category median.
Star ratings
137 Google reviews we collected
5.0of 5
5 stars13498%
4 stars21%
3 stars00%
2 stars11%
1 star00%
Praise vs complaints
Phrases our text analysis found in 115 written reviews
100%praise
Praise255100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price125%
Reasonable375%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results7128%
Staff & attitude5321%
Would recommend4317%
Speed & response4116%
Price & value3514%
Communication83%
Honesty & trust52%
What customers talk about
We read 115 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The cleaning service technician did an amazing job cleaning and removing debris from our rain gutter system.”
“I think his name is Andrews, and he also did a very professional and thorough job.”
“If you're looking for a thorough window washing company, look no further.”
“They also mentioned that there was a possibility that they could get the work done same day.”
“…tter cleaning ,window washing,power washing just name few the pice is reasonable and staff is great thank you so much🌞…”
“Excellent communication and holiday lights installation.”
“It’s clear that they genuinely care about their clients and take pride in their work.”
People customers mention
Andy4 reviews
Olga4 reviews
Andrew4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Amote Cleaning Services for 6 kinds of job. Pick one to see what they paid and said.
Debra4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Olga is great with scheduling and communication. Edgar cleaned our windows and did a FABULOUS job!! We’ve used Amote for a few years now and we’re always happy. Price is extremely fair too.
Alison1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We have been using Amote cleaning for our windows for years and have been happy. This year, due to some outside work, we let them go a little longer and they were in need of serious cleaning inside and out. Edgar and Andy not only did inside and out, they cleaned the tracks, skylights and screens. They did…
Reasonable price
Joyce3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
can I give 10 stars? When I called they told me what day they would come to give me an estimate. They let me know prior to arriving. They also mentioned that there was a possibility that they could get the work done same day. They did.. Andre was a superstar! Very friendly and efficient and just a very hard…
Reasonable price
William7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
The cleaning service technician did an amazing job cleaning and removing debris from our rain gutter system. The gentleman arrived on time, and got right to work. He was very respectful and professional to us and the property, here in Wheaton, IL. I highly recommend AMOTE services! 👍🏻
Great price
Ken10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
My wife and I have used Amote window cleaning services for a few years now and they are fantastic. Edgar who did our windows today was wonderful. Very courteous and he did a great job. We would highly recommend!!
Reasonable price
O1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Wonderful company! The schedule was done promptly and Andy did a most wonderful job on our windows! Will be calling them in the future for sure!
Olga is great with scheduling and communication. Edgar cleaned our windows and did a FABULOUS job!! We’ve used Amote for a few years now and we’re always happy. Price is extremely fair too.
Response from the owner · a week ago
Debbie, thank you for your continued business and the 5-star review!
We are so glad to hear you were pleased with the scheduling and were happy with the results! We look forward to working with you in the seasons to come.
Alison Rabka1 reviewiTotal number of Google reviews Alison has written across all businesses on Google Maps, not just this one.
We have been using Amote cleaning for our windows for years and have been happy. This year, due to some outside work, we let them go a little longer and they were in need of serious cleaning inside and out. Edgar and Andy not only did inside and out, they cleaned the tracks, skylights and screens. They did amazing work! They took their time with each window and our skylights look spotless.
In the past, Amote services power washed the pavers and retaining walls and flagstone. I think his name is Andrews, and he also did a very professional and thorough job. We have had a few others clean the windows in the past and we were always happy.
Price assessment: Reasonable price
Joyce Zelazik3 reviewsiTotal number of Google reviews Joyce has written across all businesses on Google Maps, not just this one.
can I give 10 stars? When I called they told me what day they would come to give me an estimate. They let me know prior to arriving. They also mentioned that there was a possibility that they could get the work done same day. They did.. Andre was a superstar! Very friendly and efficient and just a very hard worker. I would recommend this company to anyone! Fair Pricing and great service!
Price assessment: Reasonable price
Response from the owner · 2 months ago
Joyce, thank you for your comment! As a first time customer, we really appreciate you taking the time to write a review and spreading the word.
William Bahler7 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
The cleaning service technician did an amazing job cleaning and removing debris from our rain gutter system. The gentleman arrived on time, and got right to work. He was very respectful and professional to us and the property, here in Wheaton, IL. I highly recommend AMOTE services! 👍🏻
Price assessment: Great price
Response from the owner · 3 months ago
Hello Will, we really appreciate you taking the time to write such a nice comment!
We try our best to be punctual, efficient and respectful to our clients and the property they trust us with. We will also look forward to helping with the window cleaning soon. Thank you!
Ken Miller10 reviewsiTotal number of Google reviews Ken has written across all businesses on Google Maps, not just this one.
My wife and I have used Amote window cleaning services for a few years now and they are fantastic. Edgar who did our windows today was wonderful. Very courteous and he did a great job. We would highly recommend!!
Price assessment: Reasonable price
Response from the owner · 3 months ago
We trully appreciate the kind feedback Ken. Your continued business, support and recommendations of your neighbors mean a world to us!
O Grbic1 reviewiTotal number of Google reviews O has written across all businesses on Google Maps, not just this one.
Wonderful company! The schedule was done promptly and Andy did a most wonderful job on our windows! Will be calling them in the future for sure!
Response from the owner · 3 months ago
Olga, thank you so much for taking the time to share your experience and the kindest comment! We will continue to focus on prompt and efficient service.
SamLocal Guide · 24 reviewsiTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
When searching for a window washing company I came across Olga's information. The job is always spectacular! Not a smudge or streak is left on our windows. In the past we have used other companies, however after doing some research, Olga's company came up with high reviews so we tried them a few years ago. If you're looking for a thorough window washing company, look no further. This company is the best around. You won't be disappointed!
Response from the owner · 3 months ago
Sam, thank you so much for your wonderful review! We are glad you are happy with the window cleaning results and keep trusting us with your property year after year!
anita jaeger1 reviewiTotal number of Google reviews anita has written across all businesses on Google Maps, not just this one.
I couldn't be more pleased with my entire experience with Amote. After receiving my initial request for window cleaning, Olga was very responsive, accommodating, professional, and friendly. I was given regular updates about when Andrew, the technician, would arrive. When he got here, there was some confusion about the scope of the job (which was entirely my fault because I had not provided enough information for Olga to give me an accurate quote) and Andrew was in contact with Olga to make sure all the details were correct and that I was in agreement with the quoted amount before he started the job. Andrew was very thorough and worked carefully around my home. He did an excellent job and I am thrilled with our clean our windows are now. I would not hesitate to recommend Amote, and Andrew, to anyone needing this type of work done on their home.
Response from the owner · 4 months ago
Katie, we are very grateful for the opportunity to help and your kind words! We really appreciate the details you shared about your experience with scheduling the service, the process and the results. Your acknowledgment means a lot to us.
Sincerely,
Amote Cleaning Services
Dan Shuman4 reviewsiTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
