PACKING SERVICES · LITTLE ROCK, AR
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%65+22.8Reliability 15%62+9.3Craft & service 20%16+3.2Value 10%80+8Momentum 8%75+6Track record 7%28+2Accountability 5%75+3.8Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%65+22.8Reliability 15%62+9.3Craft & service 20%16+3.2Value 10%80+8Momentum 8%75+6Track record 7%28+2Accountability 5%75+3.8Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCOREAMS Moving and Delivery
Better than 60% of packing services · #12 of 30
4.9★326 Google reviewsGoogle star rating as shown on Google Maps.
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yrs (avg 2.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
83%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Recent priced reviews
★★★★★ George · a month ago
Great experience, no complaints. Clear communication from start to finish, fast crew, they got a whole house moved across town in 100 degree heat in a day. Friendly staff, fair price.
Paid $1,000–1,500Great price
★★★★★ Camarkans · 3 months ago
From the time I called to request the service from AMS to the actual day of loading the truck I received an amazing customer care. The Jerry Dev and Sean were very professional and did a great job.
Paid $1–500Great price
vs category
Blue = AMS, grey = packing services average
Rating over time
Price
$196-82% vs typical packing services
Bar = middle half of what customers paid · gold mark = category median.
Great price 70%Reasonable 30%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%65+22.8Reliability 15%62+9.3Craft & service 20%16+3.2Value 10%80+8Momentum 8%75+6Track record 7%28+2Accountability 5%75+3.8Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
65
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
62
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
16
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
80
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
75
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
28
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
75
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+35 / −0
Professionalism
+47 / −1
Responsiveness
+30 / −1
Punctuality
+0 / −0
Value
+24 / −0
