Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts

Experts Reviews · Company report
Anacapa Heating & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%61+14.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Momentum penalty96−0.4Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Anacapa Heating & Air

Oxnard, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #123Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.8★ from 260 Google reviews

📞 Call (805) 485-6333Request a call backWebsite ↗

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Anacapa Heating & Air is better than 76% of HVAC contractors.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Anacapa Heating & Air is better than 61% of HVAC contractors.B
61
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Anacapa Heating & Air is better than 92% of HVAC contractors.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Anacapa Heating & Air is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Anacapa Heating & Air is better than 96% of HVAC contractors.A
96
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Anacapa Heating & Air is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired Anacapa Heating & Air for 8 kinds of job.

Anacapa Heating & Air for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$786
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#87 / 104
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “A/C system repair”

Kersten1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They were able to come to site very quickly, provided me several quotes and options, and once we had made a decision, they were able to get all the equipment installed in a very short timeframe. The installation team also did a wonderful job. Highly recommend!

Reasonable priceHVAC system repairA/C system repair
Erica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Anacapa came to diagnose quickly and arranged for my new system in just a day. They worked hard to get it done before the heatwave. Very kind people as well!

A/C system repairInstall AC
Rhonda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ruben arrived on time. He was friendly & professional. Our AC wasn’t cooling and he immediately started to troubleshoot the problem. During the service call, he remained professional and polite.

Paid $300–400Reasonable priceA/C system repair
LaurenLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We had a tech, David, come out to diagnose why our condensate pump would not cycle off. He did a great job diagnosing the problem after going through all the ways it might not be working. He also pointed out some problems with the previous install 23 years ago that were not done correctly and he fixed that too.…

Paid $200–300Reasonable priceHVAC system repairA/C system repair
Johnny7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

The tech Diagnose the issue problem a condenser I believe and put in a request for replacement part and will be repaired in 1 to 2 days very happy. My tech came the very next day in the morning to repair my air conditioning is up and running I'm very cool and very happy with the service

Paid $100–200Not sureA/C system repair+ Responsiveness+ Professionalism
Lisa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tristan came during the time slot for my appointment, was quick to diagnose the problem, went above expectations by checking all systems, and had a solution for me today while we wait for the factory parts. Thanks for keeping us cool in our late summer heat.

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
Joanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Followed through with everything! Answered all questions with explanation. They came out quick, got the job done. The office staff was very nice as well.

A/C system repair+ Responsiveness+ Punctuality+ Quality
Rob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Rating only, no written review.

Reasonable priceHVAC system repairHVAC system maintenanceA/C system repair

Price

$192-42% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 63%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair44$192–$918
HVAC system maintenance37$37–$295
Install AC8$1.5k–$3.2k
A/C system repair8$209–$786
Heating system installation7$1.4k–$2.5k
Heating system repair7$158–$1.1k
Install thermostat5$57–$590
A/C system maintenance5$51–$415

Compare with

Air System Solutions Inc logoAir System Solutions IncExperts Score 99Oxnard · 5.00★Quality Comfort Heating And Air Conditioning logoQuality Comfort Heating And Air ConditioningExperts Score 98Oxnard · 5.00★Air Care Heating and Air logoAir Care Heating and AirExperts Score 97Oxnard · 5.00★