Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts

Experts Reviews · Company report
Anacapa Heating & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%61+14.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Momentum penalty96−0.4Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Anacapa Heating & Air

Oxnard, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #123Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.8★ from 260 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Anacapa Heating & Air is better than 76% of HVAC contractors.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Anacapa Heating & Air is better than 61% of HVAC contractors.B
61
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Anacapa Heating & Air is better than 92% of HVAC contractors.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Anacapa Heating & Air is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Anacapa Heating & Air is better than 96% of HVAC contractors.A
96
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Anacapa Heating & Air is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired Anacapa Heating & Air for 8 kinds of job.

Anacapa Heating & Air for install thermostat

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$57–$590
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Install thermostat”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#79 / 89
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Install thermostat”

Guilherme1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Overall great job by Anacapa. We had new AC, furnace, ductwork and temp-control zoning installed. Their installation team was courteous and professional and the company really worked with us to fit everything we needed in our budget. With such a big job, it was important to keep in close communication to work out…

Heating system installationInstall thermostatHVAC duct & vent installation
GLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have an older home with an outdated and Mickey Moused system. I contacted Anacapa Heating and Air to get a proposal to replace the entire system and add air conditioning. They were prompt with a proposal that we could agree on and were able to start within a few days. It was not an easy job as the existing unit…

Paid $1,000+Great priceHVAC duct & vent repairHeating system installationInstall thermostat
Mathew7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very happy we met the Anacapa team. First rate group, from the estimator, to the installers, and the office staff

Great priceHeating system installationInstall thermostat
Emile5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kevin and the team are the best in the business. Very friendly, extremely professional and great rates. I would recommend them to anybody looking for any size job.

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

CleaningA/C filter replacementHVAC system maintenance+ Responsiveness+ Punctuality+ Quality

Price

$192-42% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 63%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair44$192–$918
HVAC system maintenance37$37–$295
Install AC8$1.5k–$3.2k
A/C system repair8$209–$786
Heating system installation7$1.4k–$2.5k
Heating system repair7$158–$1.1k
Install thermostat5$57–$590
A/C system maintenance5$51–$415

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