Analyzing 8,663,6718.7M ReviewsFor 24,74024.7K Experts
Customers frequently praise technicians for their punctuality, knowledge, and ability to explain prevention methods for various pests like rodents, insects, and termites. However, several low-star reviews highlight issues with customer service, including missed appointments, pricing discrepancies between online quotes and in-person estimates, and complaints that some five-star reviews were submitted by employees rather than actual clients.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bar = this company · dark tick = category median.
3,651 Google reviews we collected
Phrases our text analysis found in 2,500 written reviews
Price verdicts customers left with their Google review
Middle half of what 93 customers paid ($103–$371) · gold mark = category median.
How often each topic comes up in the written reviews
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Nic L did an exceptional job treating my home for termites!”
“Two days ago, an employee came to my house, did a horrible job very quickly, and then asked for my phone for a review.”
“Alex does a phenomenal job and he has such a great attitude very friendly!”
“Dorian was professional, patient, and nice and treated our yellow jacket issue quickly.”
“I would recommend them to anyone who needs to get rid of pests in their home.”
“Instead, I saw that he gave himself five stars and wrote his name, Nadir, along with "thanks good job.”
“He’s incredibly attentive, knowledgeable, and easy to work with.”
“Very happy with the service and would definitely recommend them to anyone looking for reliable pest control!”
“I am reporting an ethical violation by your technician who serviced my unit, your employee submitted a fraudulent 5-star Google review in my name.”
“Reasonable price and clean work.”
“I believe it costs $147 give or take for pest control.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Anchor Pest Control for 8 kinds of job. Pick one to see what they paid and said.
Justin was amazing! He was so knowledgeable and he was great with the kids watching through the window! He put on a show for them with the bees and his bee suit! Would highly recommend Justin and his company.
Andrew came by my house because of a mice problem, he was super nice and helpful. He was very knowledgeable and helpful in explaining how to help get rid of mice and how to keep them out. Super duper informative and helped put us at ease, couldn’t recommend him more!
Rene p was absolutely awesome. He found my beetle problem right away. Thank you Rene!!
Great experience with Anchor Pest Control! Andrew L. was professional, knowledgeable, and did an excellent job. Very happy with the service and would definitely recommend them to anyone looking for reliable pest control!
Andrew L. Came by and was very informative on feed back to keep rodents away. Complete walkthrough and highlighted Key points to help keep pests away.
Thank you, Anchor for sending Andrew L. to do the treatment in our home! Andrew was knowledgeable and help us find the best plan of action for our new home!
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 113 | $86–$323 |
| General pest inspection | 91 | $61–$133 |
| General wildlife removal | 62 | $214–$426 |
| Cockroach extermination | 48 | $81–$282 |
| Hornet & wasp extermination | 43 | $96–$282 |
| Ant extermination | 41 | $81–$246 |
| Spider extermination | 12 | $83–$173 |
| Mosquito extermination | 11 | $66–$106 |
5.0 ★★★★★ 3,651 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great service and they get rid of the problem! Alex does a phenomenal job and he has such a great attitude very friendly! I would recommend them to anyone who needs to get rid of pests in their home.
Alex was great help the family out and very polite
Alex roach clean out was excellent very effective best in pest
Alex was great and very helpful
Andrew L. Did an amazing job, friendly and well versed! Helped me with my problem and pointed out the cause! Thank you, I want him to be my technician.
Thank you for the wonderful review! We’re thrilled to hear that Andrew L. provided friendly, knowledgeable service and took the time to identify the cause of your problem. We’re glad he made such a great impression, and we’ll be sure to pass along your request to have him as your regular technician. Thank you for trusting Anchor Pest Control! Refer a friend or family member and earn a $100 referral bonus!
Franco came into my apartment last friday and he did a good job!
Thank you for sharing your feedback! We’re glad to hear that Franco provided great service during his visit to your apartment. We truly appreciate your support and your trust in Anchor Pest Control! Refer a friend or family member and earn a $100 referral bonus!
Dorian was professional, patient, and nice and treated our yellow jacket issue quickly.
Thank you for the great feedback! We’re happy to hear that Dorian provided professional, patient, and friendly service while promptly addressing your yellow jacket issue. We’ll be sure to share your kind words with him. Thank you for trusting Anchor Pest Control! Refer a friend or family member and earn a $100 referral bonus!
Nic Laguardia from Anchor Pest Control is the best! He’s incredibly attentive, knowledgeable, and easy to work with.
Thank you for the fantastic review! We’re thrilled to hear that Nic made such a positive impression with his attentiveness, knowledge, and excellent customer service. We’ll be sure to share your kind words with him. Thank you for choosing Anchor Pest Control! Refer a friend or family member and earn a $100 referral bonus!
Nick is the best, thorough and patient.
Thank you for the wonderful feedback! We’re glad to hear that Nick provided thorough and patient service. We’re lucky to have dedicated technicians like him on our team. Thank you for trusting Anchor Pest Control! Refer a friend or family member and earn a $100 referral bonus!
Andrew was very helpful. He took care of the dead rodent, upgraded the traps, and explained how I could prevent them from entering.
Thank you for sharing your experience! We’re glad Andrew was helpful, handled the rodent issue, upgraded your traps, and provided helpful advice on preventing future entry. We appreciate his dedication and your trust in Anchor Pest Control! Refer a friend or family member and earn a $100 referral bonus!
Analyzing 8,663,6718.7M ReviewsFor 24,74024.7K Experts
