Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Anderson Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%74+17.9Value 14%84+11.9Replies to reviews 7%16+1.1Craft & service penalty92−0.8Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Anderson Automotive

Olathe, KS · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #187Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.8★ from 1,040 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Anderson Automotive is better than 82% of auto repair shops.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Anderson Automotive is better than 74% of auto repair shops.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Anderson Automotive is better than 92% of auto repair shops.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Anderson Automotive is better than 84% of auto repair shops.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Anderson Automotive is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Anderson Automotive is better than 16% of auto repair shops.F
16

Reviews for your job

Customers hired Anderson Automotive for 8 kinds of job.

Anderson Automotive for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.150
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#58 / 156
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 150 Google reviews tagged “Oil change” · showing 20

Jennifer9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

We have used Anderson Automotive several times over the past 10 years. We have been pleased with their services. Their prices are reasonable and they have wonderful customer service. I never worry about my vehicle when it's in their care. I really do love that they will drive me home too.

Reasonable priceGeneral repairs & maintenanceOil change
Kirk6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

You all always do a great job

Reasonable priceOil change
CindyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience. Honest & friendly

Great priceTire rotationsOil change
MartinLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Good service for only what I need with suggestions for future work.

Reasonable priceOil change
Brandon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I had Anderson Automotive service a recently purchased vehicle, they were fast to get me in and out on short notice and answered all the questions I had about the new vehicle. They also caught a couple loose lug nuts. Thank you for taking care of me and I will definitely be back!

Reasonable priceTire rotationsVehicle InspectionOil change
S&C10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Came in for an oil change. Dirk was very friendly and got me in and out very quickly.

Oil change
Charles4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Oil change

Reasonable priceGeneral repairs & maintenanceAuto maintenanceOil change
Bonnie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

This is an outstanding company, with superior customer service. I recently had a situation where Anderson identified an issue with my shocks, which were under warranty at the dealership. The dealership was not willing to honor the warranty as the issue did not meet their criteria for replacement. Anderson…

Reasonable priceGeneral repairs & maintenanceAuto maintenanceOil change
JoeyLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★

Job was done well but I was shocked to see $600 for an oil change and battery replacement. When I asked about the price they went straight to blaming Iran for it, even though the battery was the high price.

OverpricedAuto battery replacementOil change
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Anderson Automotive has helpful employees and good service.

General repairs & maintenance
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We like Anderson because we never feel like there is pressure to complete unnecessary services. They are honest and do good work!

Great priceTire rotationsOil change
Beth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

As I think about scheduling my next appointment for routine maintenance, I can’t thank my BIL enough for recommending Anderson Automotive. They always perform a thorough inspection along with requested known maintenance. They are professional and have fair pricing. They treat me with respect and if I’m waiting, I…

Reasonable priceGeneral repairs & maintenanceWiper blade installationAuto maintenance
Stephen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Oil change was quick and no hassle. Hayden was very nice. No attempt to upsell any services.

Great priceAir & cabin filter replacementOil change
Charlie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great service at a fair price

Reasonable priceOil change
Priscilla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This was my first visit to Anderson Automotive and I was not disappointed. The guys were all friendly. They weren’t pushy with extra services. I went in for an oil change and they informed me I may need a new filter soon and quoted me. But they did not push it or get snarky. They didn’t make me feel like most car…

Great priceOil change
Richard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very competent, honest and fairly priced. I trust these guys completely.

Reasonable priceGeneral repairs & maintenanceOil change
Cinamyn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

My second time at Anderson Automotive. They are always friendly and take good care of my vehicles. We will be back in a few months to get the oil changed again after the roadtrip!

Great priceVehicle safety inspectionOil change
Ted3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

We have used Anderson Automotive for several years . They offer honest, competent service. Very professional .

Great priceGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Teresa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Work is handled quickly and efficiently. They take time to answer all my questions. Thank You!

Reasonable priceOil change
Rachel10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I've taken my Honda to many a repair shop and Anderson was the first to actually fix my ongoing sensor issues. I would recommend Anderson Automotive to anyone who is tired of taking there vehicles to mechanics who charge an arm and a leg and don't even fix the issue. A wonderful family business!

Great priceAuto maintenanceOil changeService not listed

Show more oil change reviews (130 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 59%Overpriced 4%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Oil change146—
General repairs & maintenance90—
Auto maintenance36—
Auto engine diagnostic34—
Wheel alignment32—
Steering & suspension repair31—
Tires27—
Brake service & repair23—

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