Experts Reviews · Company report
Anderson Carpet & Tile Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Anderson Carpet & Tile Cleaning

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 17 carpet installers · 5.0★ from 142 Google reviews

Report card

Percentile vs other carpet installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Anderson Carpet & Tile Cleaning is better than 97% of carpet installers.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Anderson Carpet & Tile Cleaning is better than 99% of carpet installers.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Anderson Carpet & Tile Cleaning is better than 100% of carpet installers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Anderson Carpet & Tile Cleaning is better than 100% of carpet installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Anderson Carpet & Tile Cleaning is better than 100% of carpet installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Anderson Carpet & Tile Cleaning is better than 100% of carpet installers.A
100

Reviews for your job

Customers hired Anderson Carpet & Tile Cleaning for 5 kinds of job.

Anderson Carpet & Tile Cleaning for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$447
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “General carpet cleaning”

Terry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Want to give a big shout out to Lisa & the Anderson Carpet cleaning team. Fantastic experience end to end, great local team from Sean and attention to cleaning detail. Carpet cleaning was prompt, on time and the carpet looks great afterwards. Overall a joyful experience, thank you!

Paid $200–250Reasonable priceGeneral carpet cleaning
Beth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Not only do they do a very professional job of cleaning but they also cooperate with you to solve difficult stain problems. A reliable ad excellent company

General carpet cleaning
Catherine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We bought a new place and the carpets were stained We weren't sure if the stains would come and and wanted an opinion to make a decision of cleaning or if we needed to replace. Anderson was nice enough to come out and test to see if things would come out. Turns out the stains would not come out but we sure…

Paid $1–50Reasonable priceGeneral carpet cleaning
Katherine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We called Anderson for carpet and upholstery cleaning and they were great! Lisa was very warm and personable during the appointment call and was able to send someone out in a couple of days. Sean did the actual cleaning and spent his time working on our rather substantial couch. He was kind and worked cleanly.

Paid $400–450Reasonable priceUpholstery cleaningGeneral carpet cleaning
Judy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Good service. Very happy with service. I have used Anderson carpet in the past and will use them again!

Paid $150–200Reasonable priceGeneral carpet cleaningArea rug cleaning
Betty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Prompt, efficient service

General carpet cleaning
ScottLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cleaned carpet in small house (~1900sqft). Carpet has been a long time without professional cleaning so we weren't expecting anything close to a perfect result as many stains have been long set and only replacement will solve them. Busy year has delayed replacement, so we were just looking for a "tide me over". They…

General carpet cleaning+ Responsiveness+ Punctuality+ Value
Kate17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My carpet looks like new, having 4 dogs looking like new is really saying something.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Sam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great team! My floors look great!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
Kathy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Moses was very professional, taking before and after photos. He was careful to go over all the areas to be cleaned with me first, and was helpful and polite. I would totally use this company again!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Nancy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've used Anderson Carpet for years and they have always been professional, timely, and responsive.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Pam11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Moses did a great job. He took the time to make sure the carpets were really, really clean. The true carpet color was revealed and it looked great.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Aloke10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Lisa has great personality and very understanding lady. Moses and his team did excellent job to do steam cleaning of my Issaquah home and updated all the information I have requested since I am out of WA. Their service charges are reasonable with A+ service. I would strongly recommend and I will use their service in the future. Good wishes, Al

General carpet cleaning+ Punctuality+ Professionalism
JimmyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Upfront pricing. Punctual. Got the job done quickly and effectively. Would definitely use again.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Stormi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Moses was great! On time and did an amazing job! I will use them again for sure. Thanks!!!

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
ChuckLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Service was five stars! Friendly and professional. Was able to book an appointment quickly. We were worried about some stains in the carpet. They were able to come out the next day and the carpets look new! Pricing was very fair and upfront. Would definitely use Anderson Carpet Cleaning in the future. Highly recommended!

General carpet cleaning
RobertLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am a multiple time user and very happy with the service. Henry was prompt, courteous and did an excellent job. Till next time!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Peggya year ago★★★★★

Rating only, no written review.

Reasonable priceGeneral carpet cleaningPet stain & odor removal
D4 years ago★★★★★

Rating only, no written review.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Dianna5 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Price

$300+16% vs typical carpet installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 63%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning38$158–$327
General carpet cleaning20$170–$447
Pet stain & odor removal8—
Upholstery cleaning7$207–$360
Area rug cleaning3$219–$705

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