Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREAnderson Carpet & Tile Cleaning
Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 17 carpet installers · 5.0★ from 142 Google reviews
Report card
Percentile vs other carpet installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Anderson Carpet & Tile Cleaning is better than 97% of carpet installers.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Anderson Carpet & Tile Cleaning is better than 99% of carpet installers.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Anderson Carpet & Tile Cleaning is better than 100% of carpet installers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Anderson Carpet & Tile Cleaning is better than 100% of carpet installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Anderson Carpet & Tile Cleaning is better than 100% of carpet installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Anderson Carpet & Tile Cleaning is better than 100% of carpet installers.A
100
Reviews for your job
Customers hired Anderson Carpet & Tile Cleaning for 5 kinds of job.
Anderson Carpet & Tile Cleaning for pet stain & odor removal
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$350–400
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 8 Google reviews tagged “Pet stain & odor removal”
KellanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Thank you Lisa!! You’re the BEST in the biz!! You always come to save the day!
Carpet steam cleaningPet stain & odor removal
Don2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Very efficient and professional. Super pleased.
Carpet steam cleaningPower/pressure washingPet stain & odor removal
Kate17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
My carpet looks like new, having 4 dogs looking like new is really saying something.
General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Sam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Great team! My floors look great!
Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
Lodie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
customer service and the technician were both excellent! top notch!
Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Juliaa year ago★★★★★
Rating only, no written review.
Paid $350–400Great priceCarpet steam cleaningPet stain & odor removal
Peggya year ago★★★★★
Rating only, no written review.
Reasonable priceGeneral carpet cleaningPet stain & odor removal
Dianna5 years ago★★★★★
Rating only, no written review.
General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Price
$300+16% vs typical carpet installers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 33%Reasonable 63%Overpriced 0%Not sure 4%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 38 | $158–$327 |
| General carpet cleaning | 20 | $170–$447 |
| Pet stain & odor removal | 8 | — |
| Upholstery cleaning | 7 | $207–$360 |
| Area rug cleaning | 3 | $219–$705 |
