Dermatologist · Virginia Beach, VA · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%97+61.6Reliability 28%99+28Replies to reviews 8%100+8.2Experts Score= 98Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 20 skin care clinicsiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★333 Google reviews · 3 photos
98%five-star reviews
4.98★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the practice five out of five stars based on 333 reviews, with the owner responding to 97 percent of them. Patients frequently describe the doctor and staff as professional, kind, and punctual, noting that they explain procedures in detail and manage anxiety effectively. Services mentioned include Mohs surgery and skin cancer removal, with patients appreciating the clear communication and attentive care during recovery. One lower-rated review criticizes the office for overbooking appointments, though this appears to be an isolated complaint among the predominantly positive feedback.
Google rating: 5.0 out of 5 from 333 reviews (98% five-star).
Reviews on this page: 333 Google reviews (268 with written comments, 2 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 22, 2026.
Service: Skin Care Clinic serving Virginia Beach, Virginia.
Data from Google, last updated October 26, 2026.
Score profile vs other skin care clinics
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
This companySkin Care Clinics median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Andrew R. Villanueva, MD, FAAD: 97/100 on this factor. Category median: 90.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Andrew R. Villanueva, MD, FAAD: 99/100 on this factor. Category median: 88.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Andrew R. Villanueva, MD, FAAD: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Andrew R. Villanueva, MD, FAAD: 100/100 on this factor. Category median: 57.A
100
Bar = this company · dark tick = category median.
Star ratings
333 Google reviews we collected
5.0of 5
5 stars32598%
4 stars62%
3 stars10%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 268 written reviews
99%praise
Praise38899%
Complaints21%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude17144%
Communication7820%
Would recommend6316%
Quality & results4812%
Speed & response246%
Honesty & trust62%
What customers talk about
We read 268 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…nervous about this appointment, sadly because a previous surgery was kind of traumatic (different practice/different surgeon - and years ago)…”
“He explained everything in such detail, and he has such a gentle presence.”
“Without hesitation I would recommend him to anyone!”
“Vie is very nice and did my Mohs procedure quickly and thoroughly.”
“…ology were as prompt and responsive as the Mohs team, but I’ve had a terrible time getting feedback or calls returned.…”
“V and his team were absolutely wonderful at how they quickly took care of my needs.”
“They are professional, knowledgeable, and genuinely caring.”
People customers mention
Mohs21 reviews
Moh10 reviews
Dermatology10 reviews
Nina9 reviews
Forefront6 reviews
Kristina6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Deborah4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
Dr. Villanova took excellent care of me during and after my procedure. Highly professional, kind, and genuinely caring.
I never felt rushed. He took time to listen and care for my healing process. I Highly recommend Dr. Villanueva.
PolangieLocal Guide · 46 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
I’ll start by saying that I was really nervous about this appointment, sadly because a previous surgery was kind of traumatic (different practice/different surgeon - and years ago)
The office staff at forefront is great, everyone that I talked to was polite and kind to me but Dr Villanueva was simply incredible.…
Cheryl5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Dr. Villanueva and his staff were caring, kind and professional. They clearly described every aspect of my procedure and ensured my questions were answered.
Barbara1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Dr. V and his team were absolutely wonderful at how they quickly took care of my needs. They were so professional and yet so very friendly and put me at ease all the time.
Kathey2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I enjoyed being in the presence of a doctor who really cared. He and his nurse were awesome. The outcome of the surgery was amazing. Thank the lord for the fellowship we had. Thank you Dr. Villanueva and your nurse. Forefront dermatology is great. Jarvis gray jr.
Denise2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Dr. Villanueva is very informative, nice and professional. His medical staff and the receptionists were all very nice and accommodating. I would recommend this place to anyone looking for a dermatologist in the Chesapeake area.
Dr. Villanova took excellent care of me during and after my procedure. Highly professional, kind, and genuinely caring.
I never felt rushed. He took time to listen and care for my healing process. I Highly recommend Dr. Villanueva.
Response from the owner · Edited 2 days ago
This review means so much to us. Thank you.
Chris West3 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
I’ll start by saying that I was really nervous about this appointment, sadly because a previous surgery was kind of traumatic (different practice/different surgeon - and years ago)
The office staff at forefront is great, everyone that I talked to was polite and kind to me but Dr Villanueva was simply incredible. He explained everything in such detail, and he has such a gentle presence.i appreciate the way he paid attention to my comfort and made sure that I didn’t feel anything . He took a situation that I was extremely nervous about and helped me feel so much better. Without hesitation I would recommend him to anyone!
Response from the owner · 4 days ago
Thank you for your review! Patient feedback means so much to us. Have a wonderful day!
Cheryl Essmann5 reviewsiTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
Dr. Villanueva and his staff were caring, kind and professional. They clearly described every aspect of my procedure and ensured my questions were answered.
Response from the owner · a week ago
This review made our day!
Barbara Allsbrook1 reviewiTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Dr. V and his team were absolutely wonderful at how they quickly took care of my needs. They were so professional and yet so very friendly and put me at ease all the time.
Response from the owner · a week ago
It made our day to read your nice review. Thank you for the kind words! Have a wonderful week!
Kathey2 reviewsiTotal number of Google reviews Kathey has written across all businesses on Google Maps, not just this one.
I enjoyed being in the presence of a doctor who really cared. He and his nurse were awesome. The outcome of the surgery was amazing. Thank the lord for the fellowship we had. Thank you Dr. Villanueva and your nurse. Forefront dermatology is great. Jarvis gray jr.
Response from the owner · 2 weeks ago
This review made our day!
Robert Jones11 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Dr. Villanueva is very informative, nice and professional. His medical staff and the receptionists were all very nice and accommodating. I would recommend this place to anyone looking for a dermatologist in the Chesapeake area.
Response from the owner · a month ago
Thank you for taking the time to leave us a review!
Frank Fernandez5 reviewsiTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.