iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%89+23.2Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 39 artificial turf installationiPosition by Experts Score among all companies we track in this category. · better than 61%
5.0★★★★★107 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise the company for punctuality, clear communication, and professional execution of services like sod installation, drainage correction, and retaining walls. Reviews highlight the team's ability to adapt to project changes and clean up thoroughly after work is completed. However, a recurring criticism in low-star reviews involves poor follow-through, with clients reporting that the company sometimes declines projects on the start date and refers them to other contractors.
Google rating: 5.0 out of 5 from 107 reviews (99% five-star).
Reviews on this page: 108 Google reviews (89 with written comments, 9 with photos).
Owner responses: the business replied to 99% of reviews.
Score profile vs other artificial turf installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Andrews Lawn & GardenArtificial Turf Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Andrews Lawn & Garden: 96/100 on this factor. Category median: 90.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Andrews Lawn & Garden: 89/100 on this factor. Category median: 89.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Andrews Lawn & Garden: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Andrews Lawn & Garden: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Andrews Lawn & Garden: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 77.–
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Bar = this company · dark tick = category median.
Star ratings
108 Google reviews we collected
5.0of 5
5 stars10799%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 89 written reviews
99%praise
Praise13999%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price338%
Reasonable563%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3525%
Staff & attitude3122%
Would recommend3122%
Speed & response1813%
Communication1410%
Honesty & trust64%
Price & value54%
What customers talk about
We read 89 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We had a great experience and our backyard looks amazing!”
“They were professional and the plan to fix our drainage issues worked perfectly.”
“I highly recommend them to anyone needing landscaping or drainage work.”
“Myles and his guys showed up on time and completed the work on schedule.”
“Reasonable pricing, good communication about the project.”
“It’s rare to find someone who combines skill, honesty, and true customer service like this.”
“Will give you the best work possible always for a reasonable price.”
People customers mention
Myles6 reviews
French3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Andrews Lawn & Garden for 8 kinds of job. Pick one to see what they paid and said.
DDonnie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Myles was great!! Our yard was looking pretty bad before the sod was put down. It now looks so amazing!!! Thank you guys so much!!! 10/10 would totally recommend!!
Landscape installations
CCourtney4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had a great experience and our backyard looks amazing! They were professional and the plan to fix our drainage issues worked perfectly. Very happy with our new retaining wall, sod, and pathway lights. Definitely recommend!
JJerry6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Myles and crew did a great job on a French courtyard for us. Was very flexible on adapting the project on the fly.
DdebbieLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Miles and the team transformed our curb appeal. Our neighbors are enjoying the view and so are we!
Landscape installations
WWanda2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Wonderful to work with.Honest and did exactly what he agreed to.Showed up on time.Very respectful.If you need lawn maintenance or landscaping give him a call.
Reasonable priceLandscape installationsPool landscapingLawn care
Sstephen1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Excelllent relationship with ALG. Once all planning and material were selected and ordered company went to work with minimum disruption to our normal life. The results of the permeable driveway and retaining wall were beautiful. Many positive comments from the neighbors definately add to curb appeal.
Great priceRetaining wallsYard drainageHardscaping
Myles was great!! Our yard was looking pretty bad before the sod was put down. It now looks so amazing!!! Thank you guys so much!!! 10/10 would totally recommend!!
Services: Landscape installations
Response from the owner · 4 weeks ago
Thanks for the fantastic review, Donnie. We’re happy Myles and the team could bring your yard back to life and that you love the new sod. Your recommendation really encourages us. We look forward to working with you again.
C
Courtney Zavadil4 reviewsiTotal number of Google reviews Courtney has written across all businesses on Google Maps, not just this one.
We had a great experience and our backyard looks amazing! They were professional and the plan to fix our drainage issues worked perfectly. Very happy with our new retaining wall, sod, and pathway lights. Definitely recommend!
Courtney, thank you for the wonderful review. We are thrilled the drainage plan solved the issue and that you’re enjoying the retaining wall, sod, and pathway lights. Your recommendation means a lot to our team. We look forward to helping with any future projects.
J
Joseph Cannon6 reviewsiTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Wonderful to work with.Honest and did exactly what he agreed to.Showed up on time.Very respectful.If you need lawn maintenance or landscaping give him a call.
Price assessment: Reasonable price
Services: Landscape installations, Pool landscaping, Lawn care, Retaining walls, Landscaping maintenance, Landscape design
Response from the owner · 4 months ago
Thank you, Wanda, for the wonderful review. We're glad we could deliver honest, on-time, and respectful service and appreciate your recommendation. We look forward to helping with your lawn maintenance or landscaping again.
S
stephen madden1 reviewiTotal number of Google reviews stephen has written across all businesses on Google Maps, not just this one.
Excelllent relationship with ALG. Once all planning and material were selected and ordered company went to work with minimum disruption to our normal life. The results of the permeable driveway and retaining wall were beautiful. Many positive comments from the neighbors definately add to curb appeal.
Thank you, Stephen, for the wonderful review. We’re thrilled the permeable driveway & retaining wall met your expectations and that the project proceeded with minimal disruption. It’s great to hear your neighbors are enjoying the improved curb appeal. We appreciate your trust in ALG and are here if you need any further assistance.
E
Eric Johnson2 reviewsiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Myles and his team did a great job with installing French drains to alleviate the water in our backyard. He was great to work with and devised the best plan.
Price assessment: Great price
Services: Yard drainage
Response from the owner · 4 months ago
Thank you, Eric. We're glad Myles and the team could resolve the backyard water issue and that you were pleased with the French drain plan and installation. We appreciate your trust and kind words; please contact us if you need anything else or for future projects.
R
Rocky Stewart11 reviewsiTotal number of Google reviews Rocky has written across all businesses on Google Maps, not just this one.
Very knowledgeable and professional job well done. Great to work with on my project. Thank you for your hard work.
Services: Yard grading
Response from the owner · 4 months ago
Thank you for the kind review, Rocky. We're glad our team's knowledge and professionalism met your expectations and that it was great to work with you. We appreciate the opportunity and look forward to supporting any future projects.
G
Gatlin Bertolla1 reviewiTotal number of Google reviews Gatlin has written across all businesses on Google Maps, not just this one.
Andrew’s attention to detail is unmatched! His team worked hard and I’m so happy with how my yard was transformed. His communication was great from start to finish!
Response from the owner · 8 months ago
Daniel, thank you! We appreciate the opportunity to work for you and look forward to hearing from you in the future. Give us a shout!
