Analyzing 8,553,4728.6M ReviewsFor 24,25224.3K Experts

Experts Reviews · Company report
Andy's Woodfield Auto Service & Sales logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%98+6.9Momentum penalty76−2.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Andy's Woodfield Auto Service & Sales

Hempstead, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #379Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 170 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Andy's Woodfield Auto Service & Sales is better than 81% of auto repair shops.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Andy's Woodfield Auto Service & Sales is better than 73% of auto repair shops.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Andy's Woodfield Auto Service & Sales is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Andy's Woodfield Auto Service & Sales is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Andy's Woodfield Auto Service & Sales is better than 76% of auto repair shops.B
76
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Andy's Woodfield Auto Service & Sales is better than 98% of auto repair shops.A
98

Reviews for your job

Customers hired Andy's Woodfield Auto Service & Sales for 8 kinds of job.

Andy's Woodfield Auto Service & Sales for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#163 / 388
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Brakes”

Vineta1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I have been a customer with Andy's for over 10 years and found them to be very professional, proficient and helpful. I will continue to recommend this auto service to anyone who needs an excellent mechanic to take care of their vehicles. Thanks Andy's, you're the best.

Reasonable priceWheel alignmentBrakesBattery
Travis10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent service and friendly, intelligent staff

Brakes
Akith4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’ve brought 3 different cars to Meron for inspections and advice. He’s always been honest, knowledgeable, and willing to take the time to explain things clearly. I really appreciate his professionalism and honesty. Based on my experience, I’d definitely recommend him to anyone looking for trustworthy automotive advice.

Customer photo from Akith's review
TransmissionAir & cabin filter replacementAuto engine diagnostic
Jake3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Had to change mechanic and shop where I had my vehicles serviced and found Andy's Woodfield Auto Service. They are very knowledgeable and great to work with along with their fair pricing. They will now be my place for all my vehicle needs. Thanks.

Reasonable priceExhaustBrakesOil change
Carlos8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service and cool staff!

Great priceBrakesOil change
Harani5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They have very kind workers.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Sara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

At Andy’s Woodfield I finally feel comfortable. As a women, I’ve always gotten overcharged even ripped off at other mechanic shops, but not here. Been using them for several years now. I love the professionalism, fair pricing and expertise. If you feel that you are not a car expert and /or looking for a shop that…

Air & cabin filter replacementBatteryBrakes+ Punctuality+ Quality+ Professionalism
noorLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Meron has a good personality takes good care of his clients

Customer photo from noor's review
Brakes+ Professionalism
GlenLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service.

BrakesAir conditioningGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Joshua1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I have only had positive experiences with the entire Andy's crew. They know everyone in my family by first name and I find they are honest and hard working. They have fixed my family's cars a number of times and have done an outstanding job each time. I highly highly recommend their service.

BrakesGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Eric11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I’ve been a customer of Andy’s Woodfield Svc for over 20 years and even after moving out of state, I will use them whenever I visit NY. Customer service and quality of work is consistent and far above the industry standard!

A/C installation & repairBrakesAuto engine diagnostic+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 77%Reasonable 15%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Oil change21—
General repairs & maintenance12—
Brakes11—
Engine repair9—
Wheel alignment9—
Exhaust7—
Auto engine diagnostic6—
Tires6—

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