Analyzing 8,553,4728.6M ReviewsFor 24,25224.3K Experts

Experts Reviews · Company report
Andy's Woodfield Auto Service & Sales logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%98+6.9Momentum penalty76−2.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Andy's Woodfield Auto Service & Sales

Hempstead, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #379Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 170 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Andy's Woodfield Auto Service & Sales is better than 81% of auto repair shops.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Andy's Woodfield Auto Service & Sales is better than 73% of auto repair shops.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Andy's Woodfield Auto Service & Sales is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Andy's Woodfield Auto Service & Sales is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Andy's Woodfield Auto Service & Sales is better than 76% of auto repair shops.B
76
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Andy's Woodfield Auto Service & Sales is better than 98% of auto repair shops.A
98

Reviews for your job

Customers hired Andy's Woodfield Auto Service & Sales for 8 kinds of job.

Andy's Woodfield Auto Service & Sales for engine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Engine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#129 / 295
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Engine repair”

Malik7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Been coming here for a few years now and they’re great workers. Honest and reliable service!

Great priceEngine repairOil change
Akith4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’ve brought 3 different cars to Meron for inspections and advice. He’s always been honest, knowledgeable, and willing to take the time to explain things clearly. I really appreciate his professionalism and honesty. Based on my experience, I’d definitely recommend him to anyone looking for trustworthy automotive advice.

Customer photo from Akith's review
TransmissionAir & cabin filter replacementAuto engine diagnostic
Jason9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I came in after my water pump broke and coolant leaked all over the southern parkway a couple days ago. Got right off exit 18 and luckily the shop was right there~ staff is super friendly and very affordable!! Super fast service and I can’t stress enough how friendly everyone is here! I was on the road with a new…

Great priceEngine repairOil change
Kells10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I always have good experiences at Andy’s because they are always transparent with everything and have fair prices. Meron is always knowledgeable and helpful and straightforward with everything. I’ve been going here for a while and recommended them to my mother as well as my girlfriend. I’ve even had an issue with my…

Engine repairExhaustGeneral repairs & maintenance
Harani5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They have very kind workers.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
sharan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very professional and very reliable. Meron helped me and always kept me updated about the car. Definitely coming back. Staff is friendly.

A/C installation & repairAir & cabin filter replacementAuto glass replacement
JohnLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been using Andy's for years. Always friendly, always a fair price, they have never tried to upsell me and they always fixed the problem. If you are new to the area, start here for a fair auto repair.

A/C installation & repairBatteryAir conditioning+ Quality+ Professionalism+ Value
Meg5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We have had our car repaired there for over 20 years and always very satisfied. Professional, accommodating, excellent work, and recently purchased a vehicle from them. Great pricing and customer service. Highly recommend.

BatteryAir conditioningElectrical repair+ Punctuality+ Quality+ Professionalism
Chandran1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Great priceEngine repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 77%Reasonable 15%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Oil change21—
General repairs & maintenance12—
Brakes11—
Engine repair9—
Wheel alignment9—
Exhaust7—
Auto engine diagnostic6—
Tires6—

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