Experts Reviews · Company report
Andy's Woodfield Auto Service & Sales logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%98+6.9Momentum penalty76−2.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Andy's Woodfield Auto Service & Sales

Hempstead, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #379Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 170 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Andy's Woodfield Auto Service & Sales is better than 81% of auto repair shops.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Andy's Woodfield Auto Service & Sales is better than 73% of auto repair shops.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Andy's Woodfield Auto Service & Sales is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Andy's Woodfield Auto Service & Sales is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Andy's Woodfield Auto Service & Sales is better than 76% of auto repair shops.B
76
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Andy's Woodfield Auto Service & Sales is better than 98% of auto repair shops.A
98

Reviews for your job

Customers hired Andy's Woodfield Auto Service & Sales for 8 kinds of job.

Andy's Woodfield Auto Service & Sales for general repairs & maintenance

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Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 61/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#362 / 380

All 12 Google reviews tagged “General repairs & maintenance”

Kells10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I always have good experiences at Andy’s because they are always transparent with everything and have fair prices. Meron is always knowledgeable and helpful and straightforward with everything. I’ve been going here for a while and recommended them to my mother as well as my girlfriend. I’ve even had an issue with my…

Engine repairExhaustGeneral repairs & maintenance
Harani5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They have very kind workers.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Nemo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

I came here to drop off a car to be worked on BMW m3 and apparently the young store manager Meron took it for a joyride my family seen my car in elm hurst while the shops in woodfield like I’m not gonna check my mileage smh apparently my car isn’t even the first time he took a customers car home

Auto exhaust system repairGeneral repairs & maintenance
Sara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

At Andy’s Woodfield I finally feel comfortable. As a women, I’ve always gotten overcharged even ripped off at other mechanic shops, but not here. Been using them for several years now. I love the professionalism, fair pricing and expertise. If you feel that you are not a car expert and /or looking for a shop that…

Air & cabin filter replacementBatteryBrakes+ Punctuality+ Quality+ Professionalism
JohnLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been using Andy's for years. Always friendly, always a fair price, they have never tried to upsell me and they always fixed the problem. If you are new to the area, start here for a fair auto repair.

A/C installation & repairBatteryAir conditioning+ Quality+ Professionalism+ Value
Michele1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I came in desperation to Andy's. Meron helped me. He was extremely reassuring and patient. He is so competent; intelligent and great - not only in his expertise with automobiles but in dealing with people. Andy's is outstanding! I'd give it 10 stars if I could!

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
GlenLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service.

BrakesAir conditioningGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Marc10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I can’t say enough about Andy’s Woodfield - they are fantastic! They explain everything (if you want to know), let you know what is needed vs. suggested, and will help with any concerns. They are so friendly! Totally trust them. Have bought a car through them and have recommended to others, and never disappointed!

General repairs & maintenanceAuto engine tuning+ Punctuality+ Quality+ Professionalism
Joshua1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I have only had positive experiences with the entire Andy's crew. They know everyone in my family by first name and I find they are honest and hard working. They have fixed my family's cars a number of times and have done an outstanding job each time. I highly highly recommend their service.

BrakesGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Meg5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We have had our car repaired there for over 20 years and always very satisfied. Professional, accommodating, excellent work, and recently purchased a vehicle from them. Great pricing and customer service. Highly recommend.

BatteryAir conditioningElectrical repair+ Punctuality+ Quality+ Professionalism
Eric11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I’ve been a customer of Andy’s Woodfield Svc for over 20 years and even after moving out of state, I will use them whenever I visit NY. Customer service and quality of work is consistent and far above the industry standard!

A/C installation & repairBrakesAuto engine diagnostic+ Professionalism
rich2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General repairs & maintenance+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 77%Reasonable 15%Overpriced 0%Not sure 8%

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