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Angel Touch Home Care

Aged care · Trenton, NJ · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%89+61.6Reliability 31%93+28.6Experts Score= 90Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 22 nanny servicesPosition by Experts Score among all companies we track in this category. · better than 71%
4.9 ★★★★★ 28 Google reviews · 15 photos
93%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
4%reviews answered by the owner
May 2026latest review

Angel Touch Home Care at a glance

Google reviewers rate Angel Touch Home Care 4.9 out of 5 based on 28 reviews, noting that the owner replied to only 4% of feedback. Clients describe the agency as professional and reliable, highlighting compassionate caregivers who treat patients with patience and kindness. Recurring themes include excellent communication, flexibility in scheduling, and the ability to provide same-day assistance for short-term or long-term needs. The excerpts do not identify any common criticisms among the provided reviews.

  • Google rating: 4.9 out of 5 from 28 reviews (93% five-star).
  • Reviews on this page: 28 Google reviews (27 with written comments, 1 with photos).
  • Owner responses: the business replied to 4% of reviews.
  • Most recent review: May 31, 2026.
  • Service: Nanny Service serving Trenton, New Jersey.

Data from Google, last updated October 25, 2026.

Score profile vs other nanny services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.

Satisfaction89Reliability93Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 89 (median 85)Reliability: 93 (median 78)Momentum: 100 (median 100)
Angel Touch Home CareNanny Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Angel Touch Home Care: 89/100 on this factor. Category median: 85.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Angel Touch Home Care: 93/100 on this factor. Category median: 78.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 89.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Angel Touch Home Care: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 91.–
–

Bar = this company · dark tick = category median.

Star ratings

28 Google reviews we collected

  • 5 stars2693%
  • 4 stars27%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 27 written reviews

  • Praise34100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1544%
  • Would recommend1338%
  • Speed & response26%
  • Communication26%
  • Honesty & trust26%

What customers talk about

We read 27 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They were reliable, Compassionate, and always attentive to his complex health needs .”
  • “I would highly recommend Angel Touch Home Care to anyone in need of dependable, Compassionate home care .”
  • “I called and an aide was able to start the same day!”
  • “Excellent communication and coordination prior to starting service.”
  • “She is very efficient trustworthy kind and respectful.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Steven3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Their care giver, Colling, took amazing care of my father. I can easily recommend them.

FrankieLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Angel Touch Home Care cared for my husband, Frank, for 8 years, and they were truly wonderful. They were reliable, Compassionate, and always attentive to his complex health needs . The caregivers were kind , patient, and over time became like family to us . I'm incredibly grateful for all the care and support they…

Ava6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Angel Touch cared for my 99 year old mother for 2 years and I can say that I was always very happy with her care. Our caregiver, Gifty, became a member of our family. The entire organization is very professional. A special shout out to Ivy for handling all the paperwork for me. Just knowing that my mother was well…

Customer photo from Ava's reviewCustomer photo from Ava's review
NanciLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We can’t thank you enough for putting our father in Daniel’s care. He is a special person whose professionalism, kindness, thoughtfulness and care for others were repeatedly noted by not only my family but also by Herb’s many friends and everyone at the hospital who saw Daniel in action.

DianeLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

Anthony has provided my mother with aide Chennal. She's been with my mother for a year. She is very efficient trustworthy kind and respectful. Does her job with professionalism. If you're looking for a health aide with the same quality Chennal has to care for your family member don't hesitate to call Angel Touch Home Care.

AnthonyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I could not have imagined a more caring group of home attendants that included Tracy, Selena, Rama, Gifty and currently Angelina. The owner, Anthony and the Office manager, Ivy, have been supportive of my family since day one. My wife and I have been blessed to be using the services of Angel Touch. We could not…

Photos

Customer reviews

4.9 ★★★★★ 28 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Steven Jacobson3 reviewsTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Their care giver, Colling, took amazing care of my father. I can easily recommend them.

Frankie PasquaLocal Guide · 82 reviewsTotal number of Google reviews Frankie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Angel Touch Home Care cared for my husband, Frank, for 8 years, and they were truly wonderful. They were reliable, Compassionate, and always attentive to his complex health needs . The caregivers were kind , patient, and over time became like family to us . I'm incredibly grateful for all the care and support they gave Frank. I would highly recommend Angel Touch Home Care to anyone in need of dependable, Compassionate home care .

Ava Rifenburg6 reviewsTotal number of Google reviews Ava has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Angel Touch cared for my 99 year old mother for 2 years and I can say that I was always very happy with her care. Our caregiver, Gifty, became a member of our family. The entire organization is very professional. A special shout out to Ivy for handling all the paperwork for me. Just knowing that my mother was well taken care of was very comforting. I would highly recommend their agency.

Brian Chevlin5 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very solid service that helped my dad for more than 3 years.

Nanci HershLocal Guide · 28 reviewsTotal number of Google reviews Nanci has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We can’t thank you enough for putting our father in Daniel’s care. He is a special person whose professionalism, kindness, thoughtfulness and care for others were repeatedly noted by not only my family but also by Herb’s many friends and everyone at the hospital who saw Daniel in action.

Diane BivinsLocal Guide · 22 reviewsTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Anthony has provided my mother with aide Chennal. She's been with my mother for a year. She is very efficient trustworthy kind and respectful. Does her job with professionalism. If you're looking for a health aide with the same quality Chennal has to care for your family member don't hesitate to call Angel Touch Home Care.

Anthony J DedeLocal Guide · 14 reviewsTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I could not have imagined a more caring group of home attendants that included Tracy, Selena, Rama, Gifty and currently Angelina. The owner, Anthony and the Office manager, Ivy, have been supportive of my family since day one. My wife and I have been blessed to be using the services of Angel Touch. We could not have asked for more support than what we have already received.

Wendy Gottlieb4 reviewsTotal number of Google reviews Wendy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff at Angel Touch took thoughtful care of our father. Salina was so loving to our father. He was so comfortable and reassured in her care. Ivy was very accommodating to our changing care needs. They do their best to take care of their clients.

Brian Bennett3 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent communication and coordination prior to starting service. Our caregiver was excellent and provided great care.

Jay Crawford7 reviewsTotal number of Google reviews Jay has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The aide that took care of my mom, and all the employees at angel touch were the 👌 best. I highly recommend them.

Angel Touch Home Care on Google Maps →

Business details