Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 38%87+33.1Reliability 17%66+11.2Craft & service 20%25+5Value 10%97+9.7Momentum 10%100+10Replies to reviews 5%96+4.8Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREAnimal Hospital of Old Metairie
Kenner, LA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 26 veterinary surgeons · 4.9★ from 422 Google reviews
Report card
Percentile vs other veterinary surgeons (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and value; weakest: craft & service.
SatisfactionSatisfaction · 38% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Animal Hospital of Old Metairie is better than 87% of veterinary surgeons.A
87
ReliabilityReliability · 17% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Animal Hospital of Old Metairie is better than 66% of veterinary surgeons.B
66
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Animal Hospital of Old Metairie is better than 25% of veterinary surgeons.D
25
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), 35% vs the category.Animal Hospital of Old Metairie is better than 97% of veterinary surgeons.A
97
MomentumMomentum · 10% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100.Animal Hospital of Old Metairie is better than 100% of veterinary surgeons.A
100
Replies to reviewsReplies to reviews · 5% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), 35% vs the category.Animal Hospital of Old Metairie is better than 96% of veterinary surgeons.A
96
Reviews for your job
Animal Hospital of Old Metairie for dog ear cleaning
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★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 25%Reasonable 75%Overpriced 0%Not sure 0%
Jobs customers hired them for
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