Physical therapy clinic · Matteson, IL · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#34 of 158 massage therapistsiPosition by Experts Score among all companies we track in this category. · better than 79%
5.0★★★★★154 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers describe a welcoming atmosphere where staff provide personalized physical therapy, dry needling, massage, and holistic treatments for chronic pain. Patients frequently note that practitioners explain procedures clearly and offer home care tips, while others highlight the availability of mobile massage services and reasonable pricing. The clinic maintains a perfect five-star rating from one hundred fifty-four reviews, with the owner responding to ninety-nine percent of feedback.
Google rating: 5.0 out of 5 from 154 reviews (99% five-star).
Reviews on this page: 154 Google reviews (124 with written comments, 5 with photos).
Owner responses: the business replied to 99% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Anointed Hands WellnessMassage Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Anointed Hands Wellness: 99/100 on this factor. Category median: 94.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Anointed Hands Wellness: 97/100 on this factor. Category median: 94.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Anointed Hands Wellness: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
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Bar = this company · dark tick = category median.
Star ratings
154 Google reviews we collected
5.0of 5
5 stars15299%
4 stars11%
3 stars00%
2 stars11%
1 star00%
Praise vs complaints
Phrases our text analysis found in 124 written reviews
99%praise
Praise13599%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6044%
Would recommend3425%
Quality & results1813%
Speed & response86%
Communication86%
Price & value43%
Honesty & trust43%
What customers talk about
We read 124 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I struggled to find a place that could not only help ;)but educate me in an accountable way with compassion .”
“I highly recommend their service and I wouldn’t go anywhere else.”
“Their team is professional, welcoming, and provides outstanding service.”
“I felt so good I was able to workout pain free the very next day.”
“Jameka was great she took her time and explained everything she was doing to me and why.”
“Highly recommend, I feel like a million bucks (and very reasonable prices too).”
“Their holistic approach, clean environment, and genuine care for your well-being really set them apart.”
People customers mention
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Ashley11 reviews
Kristina10 reviews
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Pilates4 reviews
Cupping3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
KimLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I have been coming here for nearly 2years every week. Two to three times. I have metastatic breast cancer and a lot of issues that come along with this disease. I struggled to find a place that could not only help ;)but educate me in an accountable way with compassion . Jameeka and her staff definitely make all…
Cari12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
The pt did more than her job. She "saw" me. I felt cared for in my soul.
Beautiful people working here. They are very good at explaining things. Double thumbs up!
Bridgette1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Exceptional service is provided here. The atmosphere is welcoming. The staff are highly trained and work with clients in practical ways that actually work. I highly recommend their service and I wouldn’t go anywhere else.
NicoleLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I came in with severe sciatic nerve pain radiating down my leg, and Jameka relieved more than 75% of the pain before I even walked out the door. Between the dry needling and soft tissue massage, the difference was incredible.
This was my first experience with dry needling, and the atmosphere was so professional,…
MichelleLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I had the pleasure of booking the Mobile Massage Bus for Teacher Appreciation Week in both 2025 and again now in 2026. The booking process was seamless, and the experience itself has truly become the highlight of the week for our teachers. It’s something they look forward to and continue to talk about throughout the…
Tawanda8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I called after experiencing a major flare-up. They knew and understood exactly what I needed and I was able to come in and receive a combination to fit my needs. The conversation kept me relaxed and then the tips afterwards allowed me to walk out with some next steps I can do at home! Great space. Great people! Great atmosphere!
I have been coming here for nearly 2years every week. Two to three times. I have metastatic breast cancer and a lot of issues that come along with this disease. I struggled to find a place that could not only help ;)but educate me in an accountable way with compassion . Jameeka and her staff definitely make all feel welcome and appreciated. I have noticed I am not the only years long patient of the practice. The staff is always learning and the way she gets my body back in alignment is unlike any other practice I have encountered in the past 9 years. So grateful for her skills and dedication to always learning to assist in a better outcome to reach your goals! You should definitely check them out!!
Response from the owner · 2 weeks ago
Kim, we appreciate you being with us for nearly two years and for sharing your journey. Hearing that you have been pleased with our team means a great deal. We are honored to be part of your care and will keep learning to workimg to achieve better outcomes. We appreciate you for recommending us.
Cari Mills12 reviewsiTotal number of Google reviews Cari has written across all businesses on Google Maps, not just this one.
The pt did more than her job. She "saw" me. I felt cared for in my soul.
Beautiful people working here. They are very good at explaining things. Double thumbs up!
Response from the owner · a year ago
Thank you so much for your kind words! We’re honored to be part of your journey and to provide care that goes beyond the traditional PT. Our goal is always to truly see each person—addressing not just physical concerns but also creating a space for deep relaxation, release, and renewal. We’re so glad you felt that! We look forward to continuing to provide care that makes a difference. See you again soon!
Bridgette Hybert1 reviewiTotal number of Google reviews Bridgette has written across all businesses on Google Maps, not just this one.
Exceptional service is provided here. The atmosphere is welcoming. The staff are highly trained and work with clients in practical ways that actually work. I highly recommend their service and I wouldn’t go anywhere else.
Response from the owner · 2 weeks ago
Bridgette, we appreciate you taking the time to share such kind feedback. It is rewarding to hear our team’s practical approach and welcoming atmosphere made a difference. We value your recommendation and look forward to supporting you again.
Ol Ow3 reviewsiTotal number of Google reviews Ol has written across all businesses on Google Maps, not just this one.
I came in with severe sciatic nerve pain radiating down my leg, and Jameka relieved more than 75% of the pain before I even walked out the door. Between the dry needling and soft tissue massage, the difference was incredible.
This was my first experience with dry needling, and the atmosphere was so professional, peaceful, and relaxing that I actually fell asleep during the treatment.
I will definitely be returning regularly for more services. Highly recommend to anyone dealing with pain, tension, or needing quality therapeutic care.
Response from the owner · 4 months ago
Nicole, thank you for the wonderful review and for trusting us with your care. We're so glad Jameka's dry needling and soft tissue massage provided such immediate relief and that you felt comfortable and relaxed during your first treatment. Our team appreciates your recommendation and we're honored you'll be returning regularly. We look forward to helping you maintain progress and support your recovery.
Michelle Skalnik - FriedlLocal Guide · 20 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
I had the pleasure of booking the Mobile Massage Bus for Teacher Appreciation Week in both 2025 and again now in 2026. The booking process was seamless, and the experience itself has truly become the highlight of the week for our teachers. It’s something they look forward to and continue to talk about throughout the year.
On a personal note, I also visit for massages and have consistently had excellent experiences. I highly recommend their services for any occasion—whether it’s Mother’s Day, Valentine’s Day, or simply taking time for self-care. Their team is professional, welcoming, and provides outstanding service.
Response from the owner · 6 months ago
Thank you, Michelle — we’re so grateful you chose the Mobile Massage Bus for Teacher Appreciation Week in both 2025 and 2026 and for sharing your experience. It’s wonderful to hear the bus has become a highlight for your teachers and that your personal visits have been consistently excellent. We appreciate your recommendation and are proud our team provided professional, welcoming service. We look forward to supporting your future events and self-care occasions.
Tawanda Ervin (Dr. Tei)8 reviewsiTotal number of Google reviews Tawanda has written across all businesses on Google Maps, not just this one.
I called after experiencing a major flare-up. They knew and understood exactly what I needed and I was able to come in and receive a combination to fit my needs. The conversation kept me relaxed and then the tips afterwards allowed me to walk out with some next steps I can do at home! Great space. Great people! Great atmosphere!
Response from the owner · 7 months ago
Thank you, Dr. Tei, for sharing your experience. We’re glad our team was able to quickly identify the right combination to help your flare-up and that the conversation and home-care tips left you feeling relaxed and supported. It means a lot to hear you enjoyed our space, people, and atmosphere. We’re here whenever you need us.
kendall walkerLocal Guide · 16 reviewsiTotal number of Google reviews kendall has written across all businesses on Google Maps, not just this one.
I've suffered with bicept and shoulder issues for years. Ive had sugeries, seen multiple physical therapist as well as chiropractors in the past with no success. After searching for trigger point release, dry needling and pain relief specialist in the area, I discovered Anointed Hands Wellness. From my very first treatment I had my range of motion back and decreased pain. I felt so good I was able to workout pain free the very next day. Anointed hands does phenomenal and amazing work! I highly recommend their services.
Response from the owner · 9 months ago
Thank you so much for taking the time to share this—your words truly mean a lot to us. We’re incredibly grateful you trusted Anointed Hands Wellness with your care. Seeing you regain your range of motion, experience real pain relief, and get back to working out pain-free is exactly why we do what we do. It’s an honor to be part of your healing journey, and we truly appreciate your recommendation and support.
Lisa Jahnke6 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
My daughter recommended coming here for all the pain. I’ve been dealing with in my lower back and hips and knees for the last 10 years. I’ve had one appointment so far going back today and I already feel like things are becoming a little different and less pain. Completely A place I feel comfortable at and feel like all my needs are being met. The owner is awesome.
Lisa Parker.
Response from the owner · 10 months ago
Thank you Lisa. I love working with you and your daughter. Can't wait for all the success and decrease in pain that you will have!!. Thank you for trusting in us.
Cicly Martin10 reviewsiTotal number of Google reviews Cicly has written across all businesses on Google Maps, not just this one.
Before finding Anointed Hands, I initially came in for a Lymphatic massage, and struggling with Chronic lower back pain -sciatica . It was a debilitating experience that left me feeling hopeless and limited. The entire team not just treating my pain but treating me as a whole person.
They developed a comprehensive and clear treatment plan, which was reassuring and motivating. With each session, I could feel the progress building, and their steady encouragement made all the difference. Now pain-free" but I have also am gaining a much deeper understanding of my body and how to maintain my health. The facility is modern and impeccably clean, but it's the compassionate, supportive, Yet tough staff that makes all the difference. This isn't just physical therapy—it's a complete physical and mental revival. If you’re searching for true healing, this is where you will find it at ANOINTED HANDS.
Response from the owner · a year ago
Thank you for your wonderful review, Cicly! We're thrilled to hear that our team's approach has made such a positive impact on your health and well-being. Your journey to healing is inspiring, and we're glad to have been part of it. We appreciate your kind words about our facility and staff, and we're here to support you every step of the way on your path to maintaining your health. Thank you for choosing Anointed Hands!
