Dr. Josh and his staff are excellent! He is well experienced and I highly recommend him for chiropractic care. He’s always provided instant relief at every visit. He truly cares for the well being of his patients and is very professional and relatable.

The Back Safety & Wellness Center
The Back Safety & Wellness Center at a glance
Google reviewers rate The Back Safety & Wellness Center 5/5 based on 155 reviews, highlighting services such as chiropractic adjustments and massage therapy. Patients frequently cite the staff's punctuality, detailed communication regarding treatment plans, and personalized attention as key positives, noting that the environment feels welcoming rather than assembly-line. No common criticisms emerged from the provided excerpts, as all listed reviews were positive.
- Google rating: 5.0 out of 5 from 155 reviews (99% five-star).
- Reviews on this page: 155 Google reviews (133 with written comments, 4 with photos).
- Owner responses: the business replied to 1% of reviews.
- Most recent review: October 21, 2026.
- Service: Massage Therapist serving Matteson, Illinois.
Data from Google, last updated October 26, 2026.
Score profile vs other massage therapists
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
155 Google reviews we collected
- 5 stars15499%
- 4 stars11%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 133 written reviews
- Praise14198%
- Complaints32%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude5337%
- Would recommend3927%
- Quality & results2316%
- Communication139%
- Speed & response75%
- Honesty & trust64%
- Price & value32%
What customers talk about
We read 133 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He truly cares for the well being of his patients and is very professional and relatable.”
“He is well experienced and I highly recommend him for chiropractic care.”
“I feel 100 times better and cannot recommend him enough!”
“Josh is skilled, thorough, and truly cares about his patients.”
“He explains in detail what he is going to do prior to doing it.”
“elped me greatly with the acute stage when back is out to recover as quickly and gently as possible and also throughout with adjustments and exercises…”
“I trust him more than anyone else in the medical field.”
“I have been a patient for almost a year, and if I were to move again, the commute here would be well worth it.”
People customers mention
- Josh 88 reviews
- Zumstein 12 reviews
- Sharon 6 reviews
- Tiffany 5 reviews
- Chris 5 reviews
- Aleah 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Dr. Josh and his staff are excellent! He is well experienced and I highly recommend him for chiropractic care. He’s always provided instant relief at every visit. He truly cares for the well being of his patients and is very professional and relatable.
Dr. Josh is an excellent chiropractor. He explains in detail what he is going to do prior to doing it. My back hasn’t felt better in years prior to coming to Dr. Josh. I have been coming here for approximately 2 years now. The entire staff is wonderful from the receptionist, Tiffany to the masseurs, especially…
I've been going to Dr.Josh for 10 years for treatment and his technique and treatment is fantastic he really helped me
I started with Doc Zumstein after having low back pain. He was able to get me back in the game. I had a neck issue which possibly required surgery. I decided to have doc treat it to see if anything would change. Through adjustment and massage therapy my symptoms subsided and I could resume my normal life. You are…
I’ve been coming to see Dr. Josh for over a year. His entire staff is very welcoming and friendly. Dr. Josh will take the time to explain your treatment in detail and will make sure you are feeling better. All the massage therapist are amazing also. I highly recommend this office. You will not be disappointed.
Dr Josh Zumstein is hands down the best care provider I have ever had. I trust him more than anyone else in the medical field. Every appointment is an informative, helpful, and completely positive experience. He is more than just a chiropractor-he listens like a therapist and cares for you like a close friend. I…
Photos
Customer reviews
5.0 ★★★★★ 155 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Dr. Josh is an excellent chiropractor. He explains in detail what he is going to do prior to doing it. My back hasn’t felt better in years prior to coming to Dr. Josh. I have been coming here for approximately 2 years now. The entire staff is wonderful from the receptionist, Tiffany to the masseurs, especially Aleah. What are you waiting for? Book your appointment now!
Great Bloke, Absolute life saver, Worth his weight in gold!
I've been going to Dr.Josh for 10 years for treatment and his technique and treatment is fantastic he really helped me
I started with Doc Zumstein after having low back pain. He was able to get me back in the game. I had a neck issue which possibly required surgery. I decided to have doc treat it to see if anything would change. Through adjustment and massage therapy my symptoms subsided and I could resume my normal life. You are treated like a part of the family from the first time you step foot in the door!! Sharon is incredibly talented with her massages. I highly recommend adding the hot stones to top off the experience!!
I’ve been coming to see Dr. Josh for over a year. His entire staff is very welcoming and friendly. Dr. Josh will take the time to explain your treatment in detail and will make sure you are feeling better. All the massage therapist are amazing also. I highly recommend this office. You will not be disappointed.
Dr Josh Zumstein is hands down the best care provider I have ever had. I trust him more than anyone else in the medical field. Every appointment is an informative, helpful, and completely positive experience. He is more than just a chiropractor-he listens like a therapist and cares for you like a close friend. I wouldn't go to anyone else but Dr. Josh for my chiropractic needs.
I’ll admit, at first I was worried about going to a chiropractor, but after years of constant back pain and a herniated disc I knew it was time to try something else besides PT. I’m so glad I finally decided to go as Dr Josh has improved my pain significantly! Dr Josh is not only knowledgeable and highly professional but actually takes the time to hear you out and truly cares about your well being! Go see him! You won’t be disappointed!
Dr. Josh is amazing! He’s alleviated some pain in my lower back which gives me the ability to move much better. Definitely recommend!!!
I've visited for a couple different incidents, once for lower pain and more recently for shoulder and neck tightness. Dr. Josh and the massage therapists are great for providing indidialized and targeted care.
Business details
- Address: 18141 Dixie Hwy #107, Homewood, IL 60430
- Phone: (708) 365-6353
- Website: backsafetyandwellness.com
- Service area: Matteson, IL