Auto repair shop · Atlanta, GA · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%7+0.5Craft & service penalty94−0.6Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#239 of 348 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 31%
4.9★★★★★1,226 Google reviews · 21 photos
95%five-star reviews
4.89★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently highlight transparent pricing, clear communication, and honest advice regarding necessary repairs, often noting that the shop avoids upselling unnecessary services. Many reviewers describe the staff as professional and punctual, with several mentioning efficient drop-off and pickup processes. However, a subset of lower-rated reviews cites rising costs compared to dealerships and instances of unresolved issues or incorrect installations.
Google rating: 4.9 out of 5 from 1,226 reviews (95% five-star).
Reviews on this page: 1,226 Google reviews (1,027 with written comments, 8 with photos).
Owner responses: the business replied to 4% of reviews.
Most recent review: October 30, 2026.
Service: Auto Repair Shop serving Atlanta, Georgia.
Data from Google, last updated November 1, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Anthem AutomotiveAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Anthem Automotive: 87/100 on this factor. Category median: 89.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Anthem Automotive: 80/100 on this factor. Category median: 86.A
80
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Anthem Automotive: 94/100 on this factor. Category median: 99.A
94
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Anthem Automotive: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Anthem Automotive: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Anthem Automotive: 7/100 on this factor. Category median: 60.F
7
Bar = this company · dark tick = category median.
Star ratings
1,226 Google reviews we collected
4.9of 5
5 stars1,16695%
4 stars181%
3 stars91%
2 stars131%
1 star202%
Praise vs complaints
Phrases our text analysis found in 1,027 written reviews
97%praise
Praise2,17997%
Complaints583%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price5732%
Reasonable11163%
Overpriced42%
Not sure53%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude42919%
Honesty & trust34916%
Speed & response33815%
Quality & results31514%
Price & value30914%
Communication25311%
Would recommend24411%
What customers talk about
We read 1,027 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone working here is kind, patient, professional and supportive which seems impossible to find in most mechanics these days.”
“When I called because I genuinely did not understand what had been fixed, Cody became defensive and condescending.”
“They always do such an amazing job, are honest with pricing and return your car so quickly.”
“low and behold these folks were actually dishonest as the next mechanic.”
“I especially appreciated the transparency and lack of pressure to proceed with the repair immediately.”
“The level of service was exceptional—they kept me well-informed throughout the process and ensured I was completely satisfied, even after a slight delay.”
“I recently brought my Mustang in for an oil leak and had a great experience from start to finish.”
“Her car was in the shop for 5 days and the brakes were not fixed.”
“They repaired my splash shield in one day for a reasonable price.”
“They do good work, but have just gotten way too expensive.”
“and his team helped me figure out what all needed to be checked out, communicated well what issues they were seeing and let me know pricing for everyt…”
“That kind of integrity scores repeat customers and I’ll definitely recommend them in the future.”
“Would not recommend.”
People customers mention
Forry58 reviews
Brett47 reviews
Wes42 reviews
Chris25 reviews
Jeep18 reviews
Cody10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Anthem Automotive for 8 kinds of job. Pick one to see what they paid and said.
KKerseaLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
I’ll never take my car anywhere else. I’ve been a customer now for almost 3 years and have a Mini cooper that needs more attention than most cars. Everyone working here is kind, patient, professional and supportive which seems impossible to find in most mechanics these days. I work with Brett frequently and cannot…
Great priceGeneral repairs & maintenanceTire rotationsVehicle Inspection
SShannon6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Anthem came highly recommended. First visit here went very well. Everyone was very professional from start to finish. Will definitely be returning for additional maintenance.
PPaul4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
You can find cheaper auto repair/maintenance shops, but you'll struggle to find better 👍
CChris2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Forry and the team at Anthem are great. As a first time customer I did my homework and saw a ton of positive reviews and recommendations and so I took my 2013 Honda there. Not only did they fix an intermittent starting issue but also advised that I did NOT need new brakes when another local shop had recently said I…
TThomas5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
They repaired my splash shield in one day for a reasonable price. Super easy drop off and pickup system. Definitely trust them for any future auto work I need done
GGlenn1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We have been taking one of our work vehicles to Anthem Automotive for a few years now. The guys there are great to work with. Each time we bring the car in, everything goess smoothly. The one time I had a question about something, they took care of it with no hesitation. Parking is tight, but it's so worth taking…
I’ll never take my car anywhere else. I’ve been a customer now for almost 3 years and have a Mini cooper that needs more attention than most cars. Everyone working here is kind, patient, professional and supportive which seems impossible to find in most mechanics these days. I work with Brett frequently and cannot recommend him, the team and this location enough. They always do such an amazing job, are honest with pricing and return your car so quickly. Grateful for a shop like this in our community.
Price assessment: Great price
Services: General repairs & maintenance, Tire rotations, Vehicle Inspection, Brakes, Auto maintenance, Oil change
S
Shannon Mills6 reviewsiTotal number of Google reviews Shannon has written across all businesses on Google Maps, not just this one.
Anthem came highly recommended. First visit here went very well. Everyone was very professional from start to finish. Will definitely be returning for additional maintenance.
Price assessment: Reasonable price
Services: General repairs & maintenance, Oil change
P
Paul Moodie4 reviewsiTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
You can find cheaper auto repair/maintenance shops, but you'll struggle to find better 👍
Price assessment: Reasonable price
Services: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection, Brakes, Auto maintenance, Oil change
J
jpatcheLocal Guide · 32 reviewsiTotal number of Google reviews jpatche has written across all businesses on Google Maps, not just this one.
Forry and the team at Anthem are great. As a first time customer I did my homework and saw a ton of positive reviews and recommendations and so I took my 2013 Honda there. Not only did they fix an intermittent starting issue but also advised that I did NOT need new brakes when another local shop had recently said I did. That kind of integrity scores repeat customers and I’ll definitely recommend them in the future.
Price assessment: Reasonable price
Services: Tires, General repairs & maintenance, Vehicle Inspection, Auto maintenance
T
Thomas Smith5 reviewsiTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
They repaired my splash shield in one day for a reasonable price. Super easy drop off and pickup system. Definitely trust them for any future auto work I need done
R
Robert Matthews15 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
We have been taking one of our work vehicles to Anthem Automotive for a few years now. The guys there are great to work with. Each time we bring the car in, everything goess smoothly. The one time I had a question about something, they took care of it with no hesitation. Parking is tight, but it's so worth taking your vehicles there. Professionalism abounds.
T
Thomas O'Steen3 reviewsiTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Great experience overall. Forry and his team helped me figure out what all needed to be checked out, communicated well what issues they were seeing and let me know pricing for everything up front. They didn’t try and upsell me on any unnecessary services, which was appreciated. I would recommend making an appointment, as they seemed pretty busy when I came by, but they were still able to accommodate me as a walk-in. They also followed up afterwards to make sure things were working as expected, which was a nice touch. All in all a very professional group that lives up to the good reviews.
