Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
Anthem Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%7+0.5Craft & service penalty94−0.6Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Anthem Automotive

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #239Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 1,226 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Anthem Automotive is better than 87% of auto repair shops.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Anthem Automotive is better than 80% of auto repair shops.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Anthem Automotive is better than 94% of auto repair shops.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Anthem Automotive is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Anthem Automotive is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Anthem Automotive is better than 7% of auto repair shops.F
7

Reviews for your job

Customers hired Anthem Automotive for 8 kinds of job.

Anthem Automotive for a/c installation & repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C installation & repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#62 / 96
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “A/C installation & repair”

Ebony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I cannot recommend Anthem Automotive enough! They are true professionals who truly go above and beyond for their customers. Working with my third-party warranty company (Merit) was a hassle, but Forry and the team handled everything seamlessly. Their communication is top-tier—I was updated every step of the way and…

Steering & suspension repairA/C installation & repair
Ebony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I cannot recommend Anthem Automotive enough! They are true professionals who truly go above and beyond for their customers! Working with my third-party warranty company (Merit) was a hassle, but Forry and the team handled everything seamlessly. Their communication is top-tier—I was updated every step of the way and…

Steering & suspension repairA/C installation & repair
Sam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Took my van here for a second opinion and had a really good experience. We did not end up going forward with the repair, but the way they were happy to shoot me straight was invaluable for us. I really appreciate the level of expertise and care they gave us.

Reasonable priceA/C installation & repairAir conditioning
Arnitra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience at Anthem Automotive was great! I took my car here because my AC was blowing warm air. The first thing I observed, they were very pleasant on the phone and spoke with confidence about my car. They assured me that my service warranty was three years and I liked that as well. When I met the staff in…

A/C installation & repairOil change
mod_inc1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

My family members have been going quite out of their way to utilize Anthem Auto for many years. Any time a difficult to diagnose issue has occurred on any of my vehicles -- it was figured out by this shop. After a few years I found out who that master diagnostician was - Mike Berg. He has masterfully diagnosed some…

A/C installation & repairAuto exhaust system replacementAuto maintenance
Todd2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were able to figure out what was wrong with my A/C in two days that Classic Cadillac couldn’t figure out in 3 weeks of guessing ! Anthem and there team are amazing !

A/C installation & repair
Caitlin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys are awesome. From first contact to present, staff was friendly and engaged. Forrey helped me and couldn't have been more kind! The service was quick and my AC is now blowing ice cold. I'm relatively new to the neighborhood, and happy to have a new go to shop close by!

A/C installation & repair
PoojaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Anthem Automotive is a true Customer Oriented business! They are competent, honest of their abilities, dependable, reliable, respectful and accountable. Highly recommend this shop for your car needs.

A/C installation & repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Alex7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Best independent auto mechanic I've ever been to hands down. Super, super friendly staff. I've interacted with Wes, Fory and Brett many, many times to investigate and address problems with my now 12 yr old aging Mustang. They've always taken the time and patience to fully explain (and answer questions) the…

A/C installation & repairAir & cabin filter replacementAir conditioning+ Punctuality+ Quality+ Professionalism
Maddie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Reasonable priceA/C installation & repair
chiamommy8 months ago★★★★★

Rating only, no written review.

A/C installation & repair
Isabelle4 years ago★★★★★

Rating only, no written review.

A/C installation & repairGeneral repairs & maintenance
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C installation & repairAuto A/C recharge
Brad16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementBattery+ Quality+ Professionalism+ Value
Brian12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repair+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 63%Overpriced 2%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance164—
Oil change163—
Brakes78—
Auto engine diagnostic65—
Vehicle Inspection53—
Auto maintenance48—
Electrical repair46—
Engine repair46—

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