Experts Reviews · Company report
Anthem Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%7+0.5Craft & service penalty94−0.6Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Anthem Automotive

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #239Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 1,226 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Anthem Automotive is better than 87% of auto repair shops.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Anthem Automotive is better than 80% of auto repair shops.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Anthem Automotive is better than 94% of auto repair shops.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Anthem Automotive is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Anthem Automotive is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Anthem Automotive is better than 7% of auto repair shops.F
7

Reviews for your job

Customers hired Anthem Automotive for 8 kinds of job.

Anthem Automotive for air conditioning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Air conditioning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 163
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Air conditioning”

Adrienne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Transparent pricing online, very helpful and flexible in doing the work you want done on the car! They were patient while waiting for me to complete a tire claim and helped me out with pictures and more information to submit. Forry was a huge help and was very responsive when I had questions or requests about my car.

Reasonable priceTiresGeneral repairs & maintenanceEngine repair
CoraimaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brought my Kia here after going to several other shops for an A/C issue. Anthem saved me from spending thousands of dollars at another chain. They were fast, honest, had great communication and very professional. I’ll be using them for all my cars needs now!

Great priceAir conditioning
JaredLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Forry and the team at Anthem were great! My wife and I were borrowing a car from her family and when we received it the air conditioning wasn't working. I got to work with Forry and he had the car in and the mechanics diagnosed it within a few hours. They were able to replace the condenser and recharge the AC by…

Air conditioning
JorgeLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I chose AA because they had great reviews. This is my 2nd time utilizing their services. I need my daughter's Kia to last while she's in college. I take her car to a place that provides quality work. They aren't cheap but they are dependable.

Air conditioning
brad8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Anthem is always top notch in repair skill and customer service. They replaced the AC evaporator on my car, which was a challenging technical task. No problem for Anthem.

Reasonable priceAir conditioning
Nicki2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Forry was extremely helpful, clear, and patient with all of my questions. No up-selling involved. Would recommend Anthem to any and everyone. They also set very clear expectations for how long things will take so that there's no waiting around not knowing- could easily plan my day around dropping my car in the…

Vehicle InspectionBrakesAir conditioning
Kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The folks at Anthem were extremely knowledgeable about the phantom noises my Jeep was making. They were excellent diagnosticians; plus they were very articulate in explaining what their conclusions were, what to expect in the future, and when to bring the car back in.

Reasonable priceTransmissionAir conditioning
Miriam10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This was my 1st time taking my car to Anthem Automotive and I will have to say it will not be my last! It’s been a couple days now since I had my AC repaired and it is working perfectly! Everyone was very professional and courteous!!! I truly appreciate their level of service!!!

Reasonable priceAir conditioning
Sam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Took my van here for a second opinion and had a really good experience. We did not end up going forward with the repair, but the way they were happy to shoot me straight was invaluable for us. I really appreciate the level of expertise and care they gave us.

Reasonable priceA/C installation & repairAir conditioning
Katie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I’ve had many auto repairs, services, etc. done at Anthem. The team is friendly, knowledgeable, thorough, honest, quick yet thorough when it comes to turnarounds, and prices are reasonable. I know so little about cars that I’m basically a walking cliche and I always brace myself for a massive bill and am always…

Great priceElectrical repairGeneral repairs & maintenanceElectrical
Laraine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The Anthem crew is top notch in customer service, quality of repairs, communication, and pricing. I have been coming to this shop for over a year now and have referred both friends and family because they make you feel like you're part of theirs. Great group of honest and knowledgable people! Highly recommend.

Reasonable priceElectrical repairAir & cabin filter replacementExhaust
Shay7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is a late review as I went to them earlier in the month, but I wanted to take the time to write a review of this establishment. I will start by saying that they provided one of the best experiences I've ever had with a car repair shop. Before coming here, I had an issue with my a/c that no other mechanic could…

Air & cabin filter replacementAir conditioningAuto engine diagnostic
NathanLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team at this location is incredible and does a great job communicating. Scheduling is easy, and the pricing is very fair. I've brought my Chevy Truck and Audi SUV, and have had great service so far. Highly recommended.

Air conditioningGeneral repairs & maintenanceOil change
Nordine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been a customer for many years. I highly recommend Anthem because they have a high level of professionalism. They do not pressure you on paying for repairs they find. They take the time to explain what issues they find and genuinely seems that they care about their customers. They follow up about their…

Air conditioningOil changeWheel alignment
Eric4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys are awesome! This is the best repair shop I've ever been to. Great communication, fair prices, timely service. When I take my car here, I trust their recommendations.

Air conditioningElectrical repairGeneral repairs & maintenance
JeremyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great guys

Air conditioningOil change+ Quality+ Professionalism
Sharleen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Honest people and amazing service. No matter who you end up with - Forry, Brett, Tim and Wes are good people and are always helpful and responsive. Highly recommend!

Air conditioningElectricalOil change+ Punctuality+ Quality+ Professionalism
SeanLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Love these guys. Been taking my Jeep here for 4 years. It’s the best service and great turnaround time. They also keep you constantly informed and updated on what’s going on with your service.

Air & cabin filter replacementBatteryAir conditioning+ Punctuality+ Professionalism
CarolynLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

No A/C? No problem! They fixed my A/C in my Santa Fe Sport in no time and without breaking the bank!! Forry and Brett and their whole team are just fabulous! I've been going here for years for all my automotive work and they have always been honest, professional and affordable! They always follow up with a call or…

Air & cabin filter replacementAir conditioningOil change+ Quality+ Professionalism+ Value
Enoch3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brett, Forty, and Anthem Automotive as a collective has been the best automotive service venue for me and my vehicles. They communicate well, are polite, very detail oriented, and most of all, very honest and trustworthy with their work and estimates. I definitely don't anticipate going anywhere else in the foreseeable future!

BatteryBrakesAir conditioning+ Punctuality+ Quality+ Professionalism
Alex7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Best independent auto mechanic I've ever been to hands down. Super, super friendly staff. I've interacted with Wes, Fory and Brett many, many times to investigate and address problems with my now 12 yr old aging Mustang. They've always taken the time and patience to fully explain (and answer questions) the…

A/C installation & repairAir & cabin filter replacementAir conditioning+ Punctuality+ Quality+ Professionalism
Harrison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Reasonable priceAir conditioning
Pat12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBatteryAir conditioning
Sanjeev4 years ago★★★★★

Rating only, no written review.

Air conditioningAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Value
Brad16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementBattery+ Quality+ Professionalism+ Value
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAir conditioningAuto engine diagnostic+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 63%Overpriced 2%Not sure 3%

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