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Anytime Fitness

Gym · Monrovia, CA · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%77+48.9Reliability 28%82+23.2Replies to reviews 8%100+8.2Momentum penalty79−2.1Experts Score= 78Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#82 of 94 personal trainersPosition by Experts Score among all companies we track in this category. · better than 13%
4.8 ★★★★★ 184 Google reviews · 24 photos
90%five-star reviews
4.58★last 12 monthsAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
86%reviews answered by the owner
Sep 2026latest review

Anytime Fitness at a glance

Reviewers frequently praise the Monrovia location for its cleanliness, 24/7 availability, and friendly staff who provide knowledgeable personal training. The facility is described as rarely crowded, allowing for easy access to well-maintained equipment without waiting. Common criticisms include high membership costs, restrictive contract terms, and inconsistent communication regarding account management or service issues.

  • Google rating: 4.8 out of 5 from 184 reviews (90% five-star).
  • Reviews on this page: 184 Google reviews (139 with written comments, 7 with photos).
  • Owner responses: the business replied to 86% of reviews.
  • Most recent review: September 10, 2026.
  • Service: Personal Trainer serving Monrovia, California.

Data from Google, last updated October 28, 2026.

Score profile vs other personal trainers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: satisfaction.

Satisfaction77Reliability82Craft & service100Value–Momentum79Replies to reviews100Satisfaction: 77 (median 96)Reliability: 82 (median 96)Craft & service: 100 (median 99)Momentum: 79 (median 100)Replies to reviews: 100 (median 72)
Anytime FitnessPersonal Trainers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Anytime Fitness: 77/100 on this factor. Category median: 96.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Anytime Fitness: 82/100 on this factor. Category median: 96.A
82
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Anytime Fitness: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Anytime Fitness: 79/100 on this factor. Category median: 100.B
79
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Anytime Fitness: 100/100 on this factor. Category median: 72.A
100

Bar = this company · dark tick = category median.

Star ratings

184 Google reviews we collected

  • 5 stars16590%
  • 4 stars95%
  • 3 stars21%
  • 2 stars11%
  • 1 star74%

Praise vs complaints

Phrases our text analysis found in 139 written reviews

  • Praise11192%
  • Complaints108%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude7461%
  • Would recommend1311%
  • Price & value97%
  • Quality & results87%
  • Speed & response65%
  • Communication65%
  • Honesty & trust54%

What customers talk about

We read 139 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Clean showers and restrooms, everything works, people are polite and respectful.”
    “Worst gym, staff are not helpful , im not allowed to get in because i dont have a US number in order to sign in using their Venmo app.”
  • “They staff is amazing and I highly recommend anyone coming in for personal training as the trainers are caring, dedicated, and knowledgeable.”
    “Stay away from signing up here!”
  • “They are able to keep personal training affordable by making it small group training, but that's not a problem as the staff is good at paying attentio…”
    “Nice place, but very expensive!”
  • “I've had an excellent experience at Anytime Fitness and can see why recent Newsweek readers voted it the best gym franchise in the United States.”
    “Horrible experience don’t even try to sign up you will get ignored and they never help or answer.”
  • “The office and my coach are very responsive to emails and they also call me to follow up.”
  • “She really listened to what I wanted to accomplish and also took time to get to know me and how motivate me.”
  • “…it to anytime was because of DJ and his enthusiasm, friendliness and genuine interest in seeing others reach their fitness goals (not to forget to men…”

People customers mention

  • Arcadia 17 reviews
  • Pedro 4 reviews
  • Anthony 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

ForrestLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Awesome gym! New equipment and very clean. Jasmyne was super friendly and helpful. Amazing community where they treat everyone like family.

AdamLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Loved the squat rack set up they had and the machines that counted your reps and also had a timer. Very clean and plenty of TVs to watch sports. Definitely returning every time I visit LA

Customer photo from Adam's review
GerLocal Guide · 266 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This is what I expected from an AF gym. Clean showers and restrooms, everything works, people are polite and respectful. Small, quiet, tasteful music, smells good. Just like the neighborhood where it is located. Why can't they all be like this 😀

Customer photo from Ger's review
Kevin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I've had an excellent experience at Anytime Fitness and can see why recent Newsweek readers voted it the best gym franchise in the United States. The club is open 24/7, 365 days a year, making it easy to fit workouts into any schedule. It's rarely crowded, is conveniently located, and has ample parking. The…

AdamLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

Perhaps my only complaint is that there are so few 45 plates available, and they come in 3 different brands and sizes. I lift heavy and every time I do deadlift I always feel awkward using almost all the 45 plates here. Otherwise, the gym is always nice and clean and well-organized. Staffs are friendly too. I would…

Zina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I just love everything about this location! It feels like it is your own little private gym! The gym is always clean, organized, and feels great to walk into. Plus the welcoming staff make every workout feel motivating and positive!

Photos

Customer reviews

4.8 ★★★★★ 184 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
ForrestLocal Guide · 13 reviewsTotal number of Google reviews Forrest has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome gym! New equipment and very clean. Jasmyne was super friendly and helpful. Amazing community where they treat everyone like family.

  • Busyness: A little busy
  • Maintenance: Pristine
Adam LunaLocal Guide · 12 reviewsTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Loved the squat rack set up they had and the machines that counted your reps and also had a timer. Very clean and plenty of TVs to watch sports. Definitely returning every time I visit LA

Ger ArdLocal Guide · 266 reviewsTotal number of Google reviews Ger has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is what I expected from an AF gym. Clean showers and restrooms, everything works, people are polite and respectful. Small, quiet, tasteful music, smells good. Just like the neighborhood where it is located. Why can't they all be like this 😀

Kevin Kelly9 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've had an excellent experience at Anytime Fitness and can see why recent Newsweek readers voted it the best gym franchise in the United States. The club is open 24/7, 365 days a year, making it easy to fit workouts into any schedule. It's rarely crowded, is conveniently located, and has ample parking. The facility is always clean, and the equipment is well maintained. A special thanks to Jasmyne, who does a fantastic job welcoming new members. She is always friendly, helpful and creates a positive atmosphere. The trainers are outstanding. Andrew, DJ, Powers, Pedro, and Caitlin are knowledgeable, encouraging, and truly care about helping members achieve their fitness goals.

Adam Ye (AdamHemi)Local Guide · 16 reviewsTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Perhaps my only complaint is that there are so few 45 plates available, and they come in 3 different brands and sizes. I lift heavy and every time I do deadlift I always feel awkward using almost all the 45 plates here. Otherwise, the gym is always nice and clean and well-organized. Staffs are friendly too. I would still come in and work out because it’s never crowded, but do be aware there might not be enough plates.

Response from the owner · 4 months ago

Hi Adam, we have all the extra plates in the room with the large windows in the storage closet. You can ask a staff member to show you where all the extra plates are located plate holders there ◡̈

Charles Rawcliffe11 reviewsTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Clean. Plenty of open machines. Friendly knowledgeable staff and trainers.

Zina DJS8 reviewsTotal number of Google reviews Zina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I just love everything about this location! It feels like it is your own little private gym! The gym is always clean, organized, and feels great to walk into. Plus the welcoming staff make every workout feel motivating and positive!

Response from the owner · 4 years ago

We love everything about you!!! So glad to have you back with us~!

Noel Lee3 reviewsTotal number of Google reviews Noel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The coaches at Anytime Fitness Arcadia helped me start my fitness journey and I couldn’t be more thankful. I worked specifically with Pedro and Andrew Pacleb who are both super knowledgeable, encouraging and kind. I felt challenged to grow and supported at the same time. All the staff are welcoming, the community is friendly and the facility is clean/has all the equipment you need. I can’t say enough good things about this gym!

Response from the owner · 11 months ago

Thank you Noel! we are sp happy you had a great Experience! Our trainers are the best ◡̈

Google Account6 reviewsTotal number of Google reviews Google has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This gym is really nice and located in a very safe area. My husband and I both come here now since we’ve moved. I do recommend this gym. I love the bathroom privacy and overall convenience of having almost every equipment needed in a compact space.

Response from the owner · a year ago

Hello! Each location is independently owned, and we are pleased to offer our members complimentary parking and access to a pristine gym facility. While minor wear and tear on the equipment is inevitable, we strive to maintain the equipment diligently, arranging for leather repairs when it is most appropriate. We understand that our members prefer not to have equipment removed for minor issues; however, we will address these concerns promptly should they become inconvenient for our members.

M Young1 reviewTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great gym and staff Clean and well equipped

Response from the owner · a year ago

thank you!!

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