Patrick Martinez3 reviewsTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlebest service
Apex Abatements of Michigan
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%83+57.5Reliability 31%74+22.8Experts Score= 80Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#97 of 128 hazardous material removalPosition by Experts Score among all companies we track in this category. · better than 24%
4.8 ★★★★★ 24 Google reviews · 10 photos
96%five-star reviews
4.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Jul 2025latest review
Apex Abatements of Michigan at a glance
Customers frequently cite the company's speed, thoroughness, and professionalism when handling basement cleanup and asbestos testing. Positive feedback highlights the efficiency of the staff and the cleanliness of the work area. However, two one-star reviews indicate a recurring issue where callers reported that nobody answered the phone or returned calls, suggesting potential gaps in phone communication despite the high overall rating.
- Google rating: 4.8 out of 5 from 24 reviews (96% five-star).
- Reviews on this page: 24 Google reviews (13 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: July 27, 2025.
- Service: Hazardous Material Removal Service serving Royal Oak, Michigan.
Data from Google, last updated November 1, 2026.
Star ratings
24 Google reviews we collected
- 5 stars2396%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star14%
Praise vs complaints
Phrases our text analysis found in 13 written reviews
- Praise12100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Quality & results542%
- Would recommend325%
- Staff & attitude217%
- Speed & response217%
What customers talk about
We read 13 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Joe and his team did a fantastic job clearing and clearing my basement after the flood.”
“Highly recommend, great services”
“Professional and very thorough gave me peace of mind to know it was once again a safe space.”
“Were there almost immediately and out before I knew it”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Joe and his team did a fantastic job clearing and clearing my basement after the flood. Professional and very thorough gave me peace of mind to know it was once again a safe space.
NovaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I own a successful mitigation company, these guys Come in clutch every time I need them
Photos
Customer reviews
4.8 ★★★★★ 24 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Shannon Kartmann3 reviewsTotal number of Google reviews Shannon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJoe is so amazing! This process was made so easy by him! Will choose again!
Kiara Allen6 reviewsTotal number of Google reviews Kiara has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHighly recommend, great services
Avantezz Barnes2 reviewsTotal number of Google reviews Avantezz has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHighly recommended!!
Faye Jenkins5 reviewsTotal number of Google reviews Faye has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThanks nova I highly recommend awesome work
Chris ThomasLocal Guide · 16 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlenobody answers the phone or calls back
Julie1 reviewTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJoe and his team did a fantastic job clearing and clearing my basement after the flood. Professional and very thorough gave me peace of mind to know it was once again a safe space.
Shannen McGill-Smith8 reviewsTotal number of Google reviews Shannen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFast and efficient. Friendly and courteous staff. Will 100% use again
adam hufeldLocal Guide · 16 reviewsTotal number of Google reviews adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat work. Were there almost immediately and out before I knew it
zain farmer4 reviewsTotal number of Google reviews zain has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat work!! Very clean!! I really appreciate how clean everything was kept!
Business details
- Phone: (248) 266-5792
- Website: apexabatements.com
- Service area: Royal Oak, MI