Analyzing 7,292,6197.3M ReviewsFor 20,64520.6K Experts

Experts Reviews · Company report
Apex Auto Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%28+2Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Apex Auto Center

Garland, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 49 tire repair shops · 4.8★ from 178 Google reviews

📞 Call (469) 304-0030Request a call back

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Apex Auto Center is better than 82% of tire repair shops.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Apex Auto Center is better than 74% of tire repair shops.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Apex Auto Center is better than —% of tire repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Apex Auto Center is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Apex Auto Center is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Apex Auto Center is better than 28% of tire repair shops.D
28

Reviews for your job

Customers hired Apex Auto Center for 8 kinds of job.

Apex Auto Center for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 22
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Wheel alignment”

SAMURAILocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I recommend this place they are very nice and friendly to people and good customer service !!!

Reasonable priceTiresWheel alignmentOil change
dorcas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ask for Jorge, he’s the best!💯💯

Great priceTransmissionTiresSteering & suspension repair
JorgeLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great customer service and got me in and out. Definitely recommend !!!

Customer photo from Jorge's reviewCustomer photo from Jorge's review
Great priceAir & cabin filter replacementAuto engine diagnosticWheel alignment
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great customer service the manager Jorge is the best and gets the job done!!!

Great priceWheel alignment
Travis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Outstanding service from start to finish. They replaced my wheel bearings, lower ball joints, brakes, and outer tie rods, and the difference is night and day. The truck drives straight, feels solid, and is quieter than it’s been in a long time. The techs clearly know what they’re doing—everything was done right the…

Great priceWheel alignmentBrake service & repairOil change
Abimbola7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great place for your oil change and alignment. Customer service is top notch and service is also fast.

TiresWheel alignmentOil change
Mariano1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Les recomiendo cambiar aceite aquí lo revisen todo

Great priceTransmissionAir & cabin filter replacementWheel alignment
Santericka4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great experience I spoke with George very friendly very fast service I’ll be back again

Great priceTiresWheel alignmentBrake service & repair
Joaquina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Me encanta mucho el nuevo manager Jorge, muy buen muchacho y bien servicial. Vuelvo a venir para todo mis servicios para mis carros. Bien profesionales todos!

Great priceAir & cabin filter replacementAuto engine diagnosticWheel alignment
Saleha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The team was super friendly and got my car done fast. You can tell the new management really cares — the place feels way more welcoming and organized. Definitely coming back next time I need work done on my car!

Great priceAir & cabin filter replacementTiresWheel alignment
roel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Great priceWheel alignmentBrakesBrake service & repair
Naranjos10 months ago★★★★★

Rating only, no written review.

Great priceWheel alignment
Isa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Great priceWheel alignment

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 79%Reasonable 18%Overpriced 3%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Oil change43—
Tires25—
Wheel alignment13—
Air & cabin filter replacement10—
Brake service & repair8—
Brakes8—
Auto engine diagnostic7—
Transmission4—

Compare with

Kingsley Auto Services logoKingsley Auto ServicesExperts Score 97Garland · 4.98★World Tech Automotive logoWorld Tech AutomotiveExperts Score 96Garland · 4.98★B&B Complete Auto RepairExperts Score 89Garland · 4.90★