NAIL SALONS · BURBANK, CA
Aphina Nail Salon logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%8+4Reliability 21%8+1.7Momentum 11%50+5.7Track record 10%23+2.3Accountability 7%98+7Experts Score= 21Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.21SCORE

Aphina Nail Salon

Better than 0% of nail salons · #20 of 20

4.6★114 Google reviewsGoogle star rating as shown on Google Maps.
4.54★last 12 monthsAverage stars on reviews from the last 12 months only.
11.4%1–2★ in 2 yrs (avg 4%)Share of reviews from the last 24 months that gave 1 or 2 stars.
85%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Maryel · 5 days ago

Lusine was very professional and paid attention to every detail I wanted. Super happy with my nails. She was also very accommodating while I read my book during my visit.

Paid $60–80
★★★★★ Kristi · a week ago

The experience was great and the final result was awesome. Thank you ladies for pampering me!! ☺️

Paid $60–80PedicureManicure
★★★★★ Anna · 2 weeks ago

Perfect, second time with her I love her service, very quick and professional. Loved the shape and color, turned me from stiletto girl into square girl))) loved it!!

Paid $80–100Nail extensionsNail painting
★★★★★ Selena · a month ago

Recently moved out to Burbank and am so happy to have come across this nail salon. Nelli and Gretchel are great!

Paid $100–120PedicureManicureGel manicures
★★★★★ Naira · a month ago

Loved this salon! The technician was so attentive and did a fantastic job on my nails. The receptionist was

Paid $20–40Nail artNail paintingNail polish changes
★★★★★ Sikoo · a month ago

They are working so good . The workers are so kind and good .Welcome and come here.Lusine served me and she is so kind.The salon was so clean.

Paid $60–80Nail artNail extensionsPolish removal

vs category

Blue = Aphina, grey = nail salons average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02025-Q3: 5.00★ (4 reviews)2025-Q4: 4.66★ (35 reviews)2026-Q1: 4.00★ (3 reviews)2026-Q2: 4.32★ (22 reviews)2026-Q3: 4.35★ (31 reviews)2026-Q4: 5.00★ (19 reviews)2025-Q32026-Q12026-Q32026-Q4
This companyIndustrydot size = review count

Price

$85+16% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%8+4Reliability 21%8+1.7Momentum 11%50+5.7Track record 10%23+2.3Accountability 7%98+7Experts Score= 21Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
8
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
8
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
—
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
50
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
23
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
98

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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