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Apollo Concrete Coating

Concrete contractor · Rochester, NY · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%74+17.9Value 14%89+12.6Replies to reviews 7%100+7.1Momentum penalty78−2.2Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 15 garage floor coatingPosition by Experts Score among all companies we track in this category. · better than 0%
4.8 ★★★★★ 172 Google reviews · 24 photos
90%five-star reviews
4.64★last 12 monthsAverage stars on reviews from the last 12 months only.
4.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
94%reviews answered by the owner
Nov 2026latest review

Apollo Concrete Coating at a glance

Google reviewers rate Apollo Concrete Coating 4.8 out of 5 based on 172 reviews, with the owner responding to 94% of feedback. Clients frequently praise the professional installation of garage floor coatings, highlighting punctual arrivals, clear communication during the process, and the high-quality finish of the work. However, lower-rated reviews consistently cite significant difficulties with post-installation customer service, noting that the company often fails to return calls or address repair requests in a timely manner.

  • Google rating: 4.8 out of 5 from 172 reviews (90% five-star).
  • Reviews on this page: 172 Google reviews (147 with written comments, 31 with photos).
  • Owner responses: the business replied to 94% of reviews.
  • Most recent review: November 4, 2026.
  • Service: Garage Floor Coating Company serving Rochester, New York.

Data from Google, last updated November 5, 2026.

Score profile vs other garage floor coating

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

Satisfaction74Reliability74Craft & service–Value89Momentum78Replies to reviews100Satisfaction: 74 (median 98)Reliability: 74 (median 98)Value: 89 (median 100)Momentum: 78 (median 100)Replies to reviews: 100 (median 100)
Apollo Concrete CoatingGarage Floor Coating median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Apollo Concrete Coating: 74/100 on this factor. Category median: 98.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Apollo Concrete Coating: 74/100 on this factor. Category median: 98.B
74
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Apollo Concrete Coating: 89/100 on this factor. Category median: 100.A
89
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Apollo Concrete Coating: 78/100 on this factor. Category median: 100.B
78
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Apollo Concrete Coating: 100/100 on this factor. Category median: 100.A
100

Bar = this company · dark tick = category median.

Star ratings

172 Google reviews we collected

  • 5 stars15490%
  • 4 stars85%
  • 3 stars32%
  • 2 stars11%
  • 1 star63%

Praise vs complaints

Phrases our text analysis found in 147 written reviews

  • Praise29797%
  • Complaints83%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1818%
  • Reasonable7677%
  • Overpriced11%
  • Not sure44%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude7926%
  • Quality & results6020%
  • Speed & response5317%
  • Would recommend4013%
  • Communication3812%
  • Price & value3110%
  • Honesty & trust41%

What customers talk about

We read 147 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The crew was professional and communication was great.”
  • “I had a wonderful experience with Apollo Concrete Coating.”
    “This is one of the worst exereinces I have ever had with a company!”
  • “One small leaf became embedded in the drying floor after they left and Michelle at the office promptly got a service request scheduled.”
  • “I am very happy with the results and highly recommend both the technicians and the process.”
  • “All aspects of the project were fully explain before starting and the execution was fantastic.”
  • “The quote was fair compared to estimates I had read about.”
    “Someone from Apollo came to the house went through all the details and the pricing.”
  • “Great Customer Service: Communication was clear and transparent from the initial quote to the final walkthrough, ensuring the project stayed on schedu…”

People customers mention

  • Coatings 4 reviews
  • Santos 3 reviews
  • Meagher 3 reviews
  • Todd 3 reviews
  • Doug 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Apollo Concrete Coating for 5 kinds of job. Pick one to see what they paid and said.

Recent reviews

Pat4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 hours ago★★★★★

I’m really happy with the work done. My garage floor looks great. The crew was professional and communication was great.

Reasonable priceConcrete resurfacing
Ronald10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

The Apollo team did a terrific job on my garage floor resurfacing project. All aspects of the project were fully explain before starting and the execution was fantastic. I highly recommend Apollo Concrete Coatings.

Reasonable priceConcrete resurfacing
LynLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Love the way this floor looks. Some leaves blew in and a few small pieces did stick to the floor near the entrance as that was still pretty wet right after they left and of course the wind picked up. This is a huge improvement as our garage floor was starting to pit.

Reasonable priceConcrete resurfacing
Dale7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Very timely in arrival, and estimated job time. Floor looks like a showroom floor with a high shine. The two employees were very courteous and knowledgeable

Great priceGeneral repairs & maintenance
MindyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

I had a wonderful experience with Apollo Concrete Coating. Both James and Rick did a great job applying the coating and they explained the process and what to expect. I highly recommend Apollo Concrete Coating.

Reasonable priceConcrete repairsConcrete resurfacingFlooring
Charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Apollo was worth the wait as they were scheduling several months out! The garage looks like a showroom. The installers were great and answered all our questions. One small leaf became embedded in the drying floor after they left and Michelle at the office promptly got a service request scheduled.

Reasonable priceConcrete resurfacing

Photos

Customer reviews

4.8 ★★★★★ 172 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Pat B4 reviewsTotal number of Google reviews Pat has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’m really happy with the work done. My garage floor looks great. The crew was professional and communication was great.

  • Price assessment: Reasonable price
  • Services: Concrete resurfacing
Ronald Phillips10 reviewsTotal number of Google reviews Ronald has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The Apollo team did a terrific job on my garage floor resurfacing project. All aspects of the project were fully explain before starting and the execution was fantastic. I highly recommend Apollo Concrete Coatings.

  • Price assessment: Reasonable price
  • Services: Concrete resurfacing
Response from the owner · a day ago

Thank you for mentioning the clear communication and quality execution on your garage floor project. We appreciate your recommendation.

Lyn Boyd-BauerLocal Guide · 25 reviewsTotal number of Google reviews Lyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love the way this floor looks. Some leaves blew in and a few small pieces did stick to the floor near the entrance as that was still pretty wet right after they left and of course the wind picked up. This is a huge improvement as our garage floor was starting to pit.

  • Price assessment: Reasonable price
  • Services: Concrete resurfacing
Response from the owner · a day ago

Thanks for the feedback! We are happy you chose us to improve your garage. We hope you enjoy it for years to come!

Dale Weichenthal7 reviewsTotal number of Google reviews Dale has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very timely in arrival, and estimated job time. Floor looks like a showroom floor with a high shine. The two employees were very courteous and knowledgeable

  • Price assessment: Great price
  • Services: General repairs & maintenance
Response from the owner · 4 days ago

We appreciate your feedback on our team's punctuality and professionalism. It's great to hear you're pleased with the high shine on your floor.

Mindy SutherlandLocal Guide · 16 reviewsTotal number of Google reviews Mindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a wonderful experience with Apollo Concrete Coating. Both James and Rick did a great job applying the coating and they explained the process and what to expect. I highly recommend Apollo Concrete Coating.

  • Price assessment: Reasonable price
  • Services: Concrete repairs, Concrete resurfacing, Flooring
Response from the owner · 4 days ago

Thank you for sharing your experience, Mindy! We're so happy that you're happy. We appreciate your recommendation!

Charles Russell1 reviewTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Apollo was worth the wait as they were scheduling several months out! The garage looks like a showroom. The installers were great and answered all our questions. One small leaf became embedded in the drying floor after they left and Michelle at the office promptly got a service request scheduled.

  • Price assessment: Reasonable price
  • Services: Concrete resurfacing
Response from the owner · 5 days ago

We’re glad you’re happy with your garage’s new look and that our team was able to answer your questions. Thank you for mentioning how the office handled your service request.

Brian Fitzgerald6 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

From start to finish, it was a great experience. The salesperson was extremely helpful and informative. I received email notifications about the upcoming appointment and a phone call as well. The workers were also personable. They explained the whole procedure which took about 5 hours. Afterwards I received emails with information on caring and cleaning my new garage floor surface. They truly did an exceptional job.

  • Price assessment: Reasonable price
  • Services: Concrete resurfacing
Response from the owner · 6 days ago

Thank you for the wonderful feedback\! We’re thrilled to hear you had such a great experience from start to finish. We appreciate your trust and hope you enjoy your new garage floor for years to come\!

Doug1 reviewTotal number of Google reviews Doug has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Customer service after the project is terrible!!! Garage floor looks great. There is an issue with the breezeway floor and we can’t get any response from anyone to correct it. We have called 4 times and left 3 messages and sent an email. The one person we talked to said someone would be in contact with us within 48 hours. It has now been 3 days and no response.

  • Price assessment: Not sure
  • Services: Flooring
Cheryl Emiliano6 reviewsTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Garage floor Looks great! We love it. Workers were very thorough and polite.

  • Price assessment: Great price
Response from the owner · a week ago

We are so happy to hear that you're pleased with your garage! Thanks for your feedback and thanks for choosing Apollo!

BERNARD QUINLAN3 reviewsTotal number of Google reviews BERNARD has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Miles and Isiah were professional. The garage floor looks amazing.

  • Price assessment: Great price
  • Services: Concrete resurfacing
Response from the owner · Edited 2 weeks ago

Thank you for mentioning our team's professionalism. We're glad you're happy with how your garage floor turned out.

Apollo Concrete Coating on Google Maps →

Business details