Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Apple A/C and Heat Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Apple A/C and Heat Services

Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 333 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Apple A/C and Heat Services is better than 99% of HVAC contractors.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Apple A/C and Heat Services is better than 99% of HVAC contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Apple A/C and Heat Services is better than 100% of HVAC contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Apple A/C and Heat Services is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Apple A/C and Heat Services is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Apple A/C and Heat Services is better than —% of HVAC contractors.–
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Reviews for your job

Customers hired Apple A/C and Heat Services for 8 kinds of job.

Apple A/C and Heat Services for heating system installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.4k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#50 / 78
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Heating system installation”

SunnyLocal Guide · 239 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had a great experience with John. Very humble and honest man! His prices are great and his service is even better! We had a brand new HVAC unit installed by his company and it was a smooth experience. I highly recommend going with a family company like his and avoiding the big corporate HVAC companies that give you…

Customer photo from Sunny's review
Paid $1,000+Great priceHeating system installationInstall thermostatHVAC duct & vent installation
Justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

John and the guys installed a new air handler for us and did a great job. They had great communication, and showed up when on time for a couple appointments. Clean and tidy install looks much better than the previous mess. They also stayed late into the evening to make sure our house was cool.

Reasonable priceHeating system installation
Reginald2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quality is a wonderful thing. John is very professional and knowledgeable. He was able to give me all the information needed to make an informed decision for a new unit and wha to do if i just wanted to repair my older unit. I will definitely refer him to anyone that i know needs HVAC work and replacement.

Install ACHeating system installation
SarojLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I really like to thanks John and Apple Air & Heating for outstanding service for the new HVAC installation. After several bids, John came up with reasonable and honest quote comparing to other . I had 25 year old unit that went out finally in this Texas heat. Most of the company weren’t able to schedule me until…

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John replaced our unit at a fair price and timely manner. I would definitely recommend him for any work you may need on your unit.

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Duane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great Company to get all of your HVAC needs done great customer service and great pricing very very reliable thank you Apple A/C and Heat

Heating system installation+ Responsiveness+ Punctuality+ Professionalism

Price

$353+9% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 63%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair57$205–$933
A/C system repair46$209–$786
HVAC system maintenance39$37–$295
A/C system maintenance20$39–$393
Heating system repair12$166–$1.2k
Install AC12$1.4k–$3.2k
Heating system maintenance9$39–$251
Repair HVAC9$216–$495

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