Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Apple A/C and Heat Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Apple A/C and Heat Services

Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 333 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Apple A/C and Heat Services is better than 99% of HVAC contractors.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Apple A/C and Heat Services is better than 99% of HVAC contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Apple A/C and Heat Services is better than 100% of HVAC contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Apple A/C and Heat Services is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Apple A/C and Heat Services is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Apple A/C and Heat Services is better than —% of HVAC contractors.–
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Reviews for your job

Customers hired Apple A/C and Heat Services for 8 kinds of job.

Apple A/C and Heat Services for heating system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$166–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 81
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Heating system repair”

Jackie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We've used Apple A/C and Heat Services multiple times now, and they've consistently impressed us every time. When your AC or heat goes out during extreme temperatures, response time matters, and they always get to us quickly, whether it's freezing cold or sweltering heat, we've never had to wait long for help.…

Paid $2,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
mohamed8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

⭐⭐⭐⭐⭐ Great service! John was very knowledgeable, honest, and professional. Fair pricing and quick repair. Highly recommend!

Heating system repair
LaneLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Apple AC & Heat SAVED me on a cold Sunday morning! I called and expected they wouldn’t be able to assist me until a day or two later like typical providers but instead they said they could be out that morning! I got a text confirming my details and a detailed ETA. When John got there he immediately diagnosed the…

Great priceHVAC system repairHeating system repairHeating system maintenance
Lloyd2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

John was prompt and fixed the problem quickly. Will definitely use him again!

Reasonable priceHeating system repair
MikeLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jeff and his crew installed two new HVACs and two ACs to replace old units in my home. Jeff was trustworthy and not pushy right from the start. The team was knowledgeable and worked quickly during the install. The price was very reasonable and my electric bill is down! I would definitely work with them again.

Reasonable priceHVAC system repairHeating system repairA/C system repair
Kyle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John was great he was here on time and he was able to fix our issue quickly and cost effectively. I would definitely recommend this company

Heating system repair
Nancy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First off I had been going through an issue with my heating system that no one was able to figure out so far until I found this company. At first I was weary about calling a big company however I saw that this company has NO BAD REWIEWS AT ALL which was an awesome sign of SUCCESS. John came to my residence and…

Heating system repair+ Responsiveness+ Quality+ Professionalism
RickLocal Guide · 179 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Apple Ac is very honest on time company. They came that same day and had great pricing. 👍

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
SutinaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

i was issue with my heating middle of freeze ice snow storm this week and i come across the website searching for Heating maintenance repair i found the Apple A/c and heating thanks you John for out standing excellent job i highly Recommend him to you all HVAC need thanks again John

Heating system repair+ Quality
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thanks to Apple AC and Heat services, my heating elements were not working and with all this freezing temperatures the last few days. John came out to repair the heating strips very quickly, very reasonable prices and very professionalism. I will keep them in my phone book for future air conditioning and heating…

Heating system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

On one of the coldest days in Texas (snow and ice) John was one of few same day HVAC services available. He showed up super fast and went right to work. He was professional and able to address my issue right away at a reasonable price! I highly recommend him for all your HVAC needs. I will definitely be using him in the future.

Heating system repair+ Responsiveness+ Punctuality+ Quality
Melanya week ago★★★★★

Rating only, no written review.

Reasonable priceHVAC system repairHVAC system maintenanceHeating system repair

Price

$353+9% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 63%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair57$205–$933
A/C system repair46$209–$786
HVAC system maintenance39$37–$295
A/C system maintenance20$39–$393
Heating system repair12$166–$1.2k
Install AC12$1.4k–$3.2k
Heating system maintenance9$39–$251
Repair HVAC9$216–$495

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