Analyzing 5,867,1915.9M ReviewsFor 16,20516.2K Experts

Experts Reviews · Company report
Apple Cleaners logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%80+50.8Reliability 28%71+20Replies to reviews 8%100+8.2Experts Score= 79Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Apple Cleaners

Wentzville, MO · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 4.8★ from 604 Google reviews

📞 Call (636) 317-5102Request a call backWebsite ↗

Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Apple Cleaners is better than 80% of rug cleaning.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Apple Cleaners is better than 71% of rug cleaning.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Apple Cleaners is better than —% of rug cleaning.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Apple Cleaners is better than —% of rug cleaning.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Apple Cleaners is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Apple Cleaners is better than 100% of rug cleaning.A
100

Reviews for your job

Customers hired Apple Cleaners for 8 kinds of job.

Apple Cleaners for laundry wash & fold

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Laundry wash & fold”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 24 Google reviews tagged “Laundry wash & fold” · showing 20

TriciaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The woman who waited on me was very nice. She held the door open for me when it was time for me to leave. I have a 2 wheel walker.

Laundry wash & foldOrganic dry cleaning
Daniel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Apple cleaners has always done a great job with all my laundry. Always friendly and fast.

Laundry wash & fold
Cammo8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service! Quick and reliable

Laundry wash & fold
MichaelLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Almost always have had a good experience, and when there was an issue it was corrected eventually.

Laundry wash & fold
jan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Apple Cleaners in Wentzville is fantastic. The staff is always friendly and ready to help. I have never been disappointed with their services. I highly recommend them.

Comforter cleaningLaundry wash & fold
Frances2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been using Apple Ckeaners for almost 9 years and we continue to be very pleased. Service is fast and courteous.

Laundry wash & fold
Steve7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Thanks

Laundry wash & fold
CoralLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Took advantage of comforter special. Apple di a great job cleaning our white comforter. Received back nicely folded in a reusable zippered bag.

Laundry wash & fold
KeithLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Good people, a bit pricey though. Wish they would take competitor's coupons but they don't.

Laundry wash & fold
Samantha8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I can agree with the coupon policy not being the best. But that’s what works for their business! These people are incredibly kind every time I come in and take the time to have that conversation for a customer relationship. Wouldn’t trade kindness and integrity for anything 👏👏

Special care fabric cleaningLaundry wash & fold
CharisLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Experience was good. Havent been there since i worked there.

Laundry wash & fold
Bradley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent, superior customer service at the Wentzville location. I've been there many times over many years and they are fantastic.

Clothes pressingSpecial care fabric cleaningLaundry wash & fold
doug13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

Friendly staff but prices are too high. Over $4 a shirt is too much IMHO.

Laundry wash & fold
STEVE3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everyone tries hard to please!

Laundry wash & fold
Dean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Really nice and job done early

Special care fabric cleaningLaundry wash & fold
MaryLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Duvet cleaning also!! On time and people are friendly. Apple cleaners take great care of my laundry, etc.

General bedding cleaningLaundry pick-upComforter cleaning
Brian11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Wow, talk about deceptive advertising! Website states “ St. Louis’s Premier Altera St. Louis’s Premier alterations Destination.” and “That’s why we keep professional tailors on staff.” Took a couple items for some simple hemming to store in Wentzville. I was told they have to send it to Illinois and it would take 3 months.

Laundry wash & fold
BJLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and fair pricing. My go to place for laundry above my washing machines capabilities.

Laundry wash & fold
Samantha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Special care fabric cleaningLaundry wash & fold
Karen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Clothes pressingSpecial care fabric cleaningLaundry wash & fold

Show more laundry wash & fold reviews (4 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Clothes pressing37—
Special care fabric cleaning30—
Laundry wash & fold24—
Organic dry cleaning20—
Comforter cleaning13—
Laundry pick-up3—
Ironing2—
Clothing alterations & repairs2—

Compare with

SJB Industrial Supply logoSJB Industrial SupplyExperts Score 100Wentzville · 5.00★Precise Carpet Cleaning logoPrecise Carpet CleaningExperts Score 99Wentzville · 4.97★Dunbar Carpet Cleaning Company logoDunbar Carpet Cleaning CompanyExperts Score 99Wentzville · 4.99★