Experts Reviews · Company report
Appliance E.M.T. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Appliance E.M.T.

West Bountiful, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 16 appliance installation · 4.9★ from 428 Google reviews

Report card

Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Appliance E.M.T. is better than 89% of appliance installation.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Appliance E.M.T. is better than 81% of appliance installation.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Appliance E.M.T. is better than 95% of appliance installation.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Appliance E.M.T. is better than 100% of appliance installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Appliance E.M.T. is better than 100% of appliance installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Appliance E.M.T. is better than 100% of appliance installation.A
100

Reviews for your job

Customers hired Appliance E.M.T. for 8 kinds of job.

Appliance E.M.T. for refrigerator repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$201–$705
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 7

All 19 Google reviews tagged “Refrigerator repair”

Barbara14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Knowledgeable, polite, helped educate me on the problems and saved me buying new appliances.

Reasonable priceRefrigerator repairOven repair
Garrett1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have had so many experiences with this company! All of their workers always go above and beyond to help their customers! I recently had one of my appliances not working 100% correctly and contacted them. They came to my house as soon as possible and figured out what was wrong and how to fix it, and even went and…

Household appliance installationDishwasher repairDryer repair+ Responsiveness+ Punctuality+ Quality
Monica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Blake has helped me multiple times over the years. I wouldn't call anyone else but him. He is honest, quick, and does an incredible job. He's installed multiple appliances for me. Fixed my stove and fridge. One time my dishwasher wouldn't dry. The part that needed replacing was a motherboard, the cost was a…

Dishwasher repairRefrigerator repairStove & cooktop repair+ Responsiveness+ Punctuality+ Quality
KarlaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Blake Goddard, owner of Appliance EMT, has helped me many, many times over the past 15+ years. I can always count on him to do what he says he'll do. He educates me as he works on my appliances so I understand what he's doing and why. I like that. He's straight forward and honest. I trust him. He can fix anything! Thanks Blake.

Dishwasher repairOven repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
Benjamin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Appliance EMT is the only appliance repair company I use. Blake is smart, reliable, fair, and responsive. I appreciate how upfront and honest they are and how willing they are to help as quickly as possible. But most importantly, Blake and his team are knowledgeable, friendly, and kind. They are my first and only…

Dishwasher repairDryer repairFreezer repair+ Responsiveness+ Punctuality+ Quality
fredLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Blake and his sons are always considerate of my time. There hasn't been a time that my problem hasn't been corrected quickly. He has a lot of knowledge.

Dishwasher repairFreezer repairRefrigerator repair
Gracie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So awesome! 10/10 will use again❤️

Refrigerator repairWashing machine repair+ Responsiveness+ Punctuality+ Quality
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Blake and team are honest and do professional work. I always have them work on my appliances.

Dryer repairRefrigerator repairWashing machine repair+ Responsiveness+ Punctuality+ Quality
CharlotteLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Blake at Appliance EMT is fantastic! He is professional, courteous, and effective in getting things fixed correctly and completely. Definitely recommend!!👍🏻👍🏻

Dishwasher repairRefrigerator repairWasher/dryer repair
Carson7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Appliance EMT has always been great to me. The appliances i have had repaired with them were always fixed fast and the technicians know their stuff. I have also bought a washer dryer set, and a dishwasher from them, all of them are working GREAT. if you need anything to buy appliances, parts, or get something fixed, look no further!

Household appliance installationDishwasher repairDryer repair
BwlLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great to work with. Some of my family members have known Blake for many years. Good, honest, and responsive. I thought the prices were fair. I definately will call them when needed.

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Real9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service!!

Freezer repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
ChristinaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I live in an older house, so I've gotten to use these guys quite a bit. They have always responded and come out quickly. I feel the prices have been totally reasonable and they've been honest about part prices costing more than a new machine. I have had them come help me with my oven/stove, fridge, freezer, and…

Freezer repairRefrigerator repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Professionalism
Angela8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service!

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
DaveLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Blake was able to diagnose the problem, saving us from having to buy a new fridge! IF/WHEN I need appliance help again, I'm calling Appliance EMT!!

Refrigerator repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Tara7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We called Blake to look at our ice maker in our rv that wasn’t making ice. He found out it was in the wiring which he could not get to due to the way the unit was built. He told us if we could find a replacement door he would come back and install it for us. The door has been discontinued so we had to have the…

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Coleman12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Household appliance installationDishwasher repairDryer repair+ Quality+ Professionalism
eliLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Refrigerator repair
CaseyLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Refrigerator repair+ Responsiveness

Price

$189-35% vs typical appliance installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 83%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Washing machine repair39$253–$392
Dishwasher repair39$164–$360
Refrigerator/freezer repair37$139–$385
Dryer repair35$227–$359
Washer/dryer repair24—
Refrigerator repair19$201–$705
Oven repair11$201–$448
Freezer repair11—

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