Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
Customers frequently praise Appliance E.M.T. for same-day scheduling, professional technicians, and reasonable pricing on repairs for ovens, dryers, and washers. The owner responds to all reviews, maintaining a 4.9 rating from 428 customers. However, low-star reviews cite high service call fees, significant delays in parts delivery, and diagnostic errors where repairs were deemed unnecessary or overpriced.
Data from Google, last updated November 12, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
428 Google reviews we collected
Phrases our text analysis found in 374 written reviews
Price verdicts customers left with their Google review
Middle half of what 13 customers paid ($137–$392) · gold mark = category median.
How often each topic comes up in the written reviews
We read 374 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He explained everything to me and was very respectful and thorough .”
“He came out same day we called and helped us identify the problem with our fridge!”
“Coleman, our technician did a great job figured out our problem and took care of it.”
“Terrible: They quoted me 479 to replace the igniter for the oven portion in my GE gas oven/range.”
“Would definitely recommend to anyone needing appliance repairs or maintenance, and I'll be giving them a call next time I need appliance help.”
“Please beware of Appliance EMT, I will not use them ever again.”
“Honestly felt super informed and taken care of, not much they can do when the transmission goes out but they were so understanding about my situation…”
“Blake with EMT was able to get the replacements installed at a reasonable price and the oven is back in working order with a 1 year warranty on parts…”
“) I refused the work since I knew that he was way over charging me.”
“Answered all of my questions and explained every fasit of the repair of my fridge.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Appliance E.M.T. for 8 kinds of job. Pick one to see what they paid and said.
Terrible: They quoted me 479 to replace the igniter for the oven portion in my GE gas oven/range. That was the cost of the oven itself 10 years ago. Waste of 117 for the service call and they refused to give me an indication over the phone. Stay away!!
Two year old oven blew the Broiler and the control board. Blake with EMT was able to get the replacements installed at a reasonable price and the oven is back in working order with a 1 year warranty on parts and 90 days on labor. We would definitely call them again if we had other Appliance issues. Very customer friendly.!
Quick, kind, and informative!! They were able to get me scheduled same day and the tech was so nice and so knowledgeable! Great service
Coleman, our technician did a great job figured out our problem and took care of it. You know we highly recommend Appliance E.M.T!!
Coleman was fantastic . He explained everything to me and was very respectful and thorough . Great customer service .
Fast and friendly & pain free. Thank you for getting my 25 year old dryer fixed so quickly. I have used this company 2 times over the years - once for my refrigerator and now my dryer. Both were great experiences.
| Job | Reviews | Category typical |
|---|---|---|
| Washing machine repair | 39 | $253–$392 |
| Dishwasher repair | 39 | $164–$360 |
| Refrigerator/freezer repair | 37 | $139–$385 |
| Dryer repair | 35 | $227–$359 |
| Washer/dryer repair | 24 | — |
| Refrigerator repair | 19 | $201–$705 |
| Oven repair | 11 | $201–$448 |
| Freezer repair | 11 | — |
4.9 ★★★★★ 428 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Chris was extremely friendly and helpful! Highly recommend these guys :)
Terrible: They quoted me 479 to replace the igniter for the oven portion in my GE gas oven/range. That was the cost of the oven itself 10 years ago. Waste of 117 for the service call and they refused to give me an indication over the phone. Stay away!!
Hi Paul, We’re sorry you had a frustrating experience, but we believe there may be a case of mistaken identity here. We’re the original, small, family-owned Appliance EMT serving Northern Utah, and our company is owned and operated by me and my two sons, see our website www.applianceemt.com. We are not the national chain that operates in several other states. When we looked at your Google profile, we noticed that your other reviews are from Connecticut. Since our business only serves Northern Utah, it appears that your experience may have been with a different company with the same or a similar name. We certainly understand being upset about a service call or a repair estimate that feels too high. We’d just hate for our local customers—or people considering calling us—to think that experience was with our family business when it appears to have occurred elsewhere. If you did in fact have an appointment in Northern Utah with my small company, Appliance EMT, we’d genuinely like the opportunity to look into it. Otherwise, we’d appreciate it if you would consider removing or redirecting this review to the company you actually used. We’re proud to serve our neighbors here in Northern Utah, and we work hard to provide honest, professional service to our customers. Thank you, Blake The original Appliance EMT in Northern Utah
Two year old oven blew the Broiler and the control board. Blake with EMT was able to get the replacements installed at a reasonable price and the oven is back in working order with a 1 year warranty on parts and 90 days on labor. We would definitely call them again if we had other Appliance issues. Very customer friendly.!
Thank you for the wonderful review! Blake took your phone call, but Coleman was your appliance repair technician. We’re glad Coleman could get your oven back in working order at a reasonable price. A major repair on a two-year-old oven is frustrating, and we’re happy we could help. We appreciate your trust in Appliance EMT and will be here in Ogden, whenever you need us!
Quick, kind, and informative!! They were able to get me scheduled same day and the tech was so nice and so knowledgeable! Great service
Thank you, Lauren! We’re glad we could get you scheduled the same day and that Coleman made diagnosing your GE washer a helpful, positive experience. We’ll pass your kind words along to him! Thank you for trusting Appliance EMT with your washer in Ogden.
Coleman, our technician did a great job figured out our problem and took care of it. You know we highly recommend Appliance E.M.T!!
Thank you, Gary! We appreciate you trusting Appliance EMT to repair your Whirlpool refrigerator in Ogden. We’re glad Coleman could get that broken water filter housing taken care of. Thank you for your business and for taking the time to leave a review!
Coleman was fantastic . He explained everything to me and was very respectful and thorough . Great customer service .
Thank you, Zona! We’re happy to hear Coleman explained everything clearly and took the time to be thorough. We want you to feel comfortable and respected throughout your service visit, and we’ll be sure to share your kind words with him. Thank you for choosing Appliance EMT!
Honestly felt super informed and taken care of, not much they can do when the transmission goes out but they were so understanding about my situation as well as willing to work with my situation. Will use again as often as possible.
Thank you, Michael! Although the transmission failure meant your GE washer wasn’t worth repairing, we’re glad Coleman helped you understand the issue and feel taken care of. Giving you honest information so you can make the best decision for your situation matters to us. We appreciate your trust and will be here whenever you need us!
Fast and friendly & pain free. Thank you for getting my 25 year old dryer fixed so quickly. I have used this company 2 times over the years - once for my refrigerator and now my dryer. Both were great experiences.
Thank you, Brian! It’s great to keep that 25-year-old Maytag dryer going with a new ignitor! Thanks for having Chris out. We’re glad the repair was quick and hassle-free, and we appreciate you calling us again after your refrigerator repair. Thanks for trusting Appliance EMT with your home in Perry!
We had a great experience with Cole from appliance emt. He came out same day we called and helped us identify the problem with our fridge! Most companies we called said they couldn’t send someone out for 4 days. We needed it fixed right away and they were able to do so. :)
Thank you so much for the great review! We’re glad Coleman was able to get out there the same day and help get your refrigerator problem figured out. We know how stressful it is when a fridge stops working, especially when other companies are booked out for days. Fast service is something we work hard to provide whenever we can. We really appreciate you choosing Appliance EMT!
Excellent
Thank you for the five stars, Tamyra! We’re glad you had an excellent experience on your Crosley washer in Ogden. We appreciate you choosing Appliance EMT!
Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
