Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
Google reviewers rate the appliance rental service five stars based on one hundred and six reviews, with the owner responding to every comment. Customers frequently highlight punctual next-day delivery, efficient installation, and transparent communication regarding maintenance and payment options. Recurring themes include affordable pricing, friendly staff, and quick resolution of any appliance issues. One minor criticism noted in a five-star review was that the rented units did not fit the customer's specific laundry space, preventing the installation from being completed.
Data from Google, last updated November 12, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
106 Google reviews we collected
Phrases our text analysis found in 93 written reviews
How often each topic comes up in the written reviews
We read 93 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was super quick and efficient and very transparent through the entire process.”
“I worked with Ashlee to coordinate a washer and dryer rental, and she was incredibly responsive, helpful, and transparent throughout the process.”
“I would recommend them to anyone who's in need of one or both, washer & dryer sets depends on what brand & style you get.”
“…laundry mat trips weekly, then call these guys and bam fast friendly FANTASTIC service and the machines are great and nice have had zero issues with…”
“We have rented from them for about a year and it's affordable and Brock is amazing and anytime we have a problem they always fix it.”
“They were punctual, informative, and communication was on point.”
“I also really appreciate how affordable and manageable the payment options are, especially when you need appliances without having to pay the full cost upfront.”
praise complaint · found by our text analysis, Google review wording unchanged.
Brock came and installed a washer and dryer set for me. He was super quick and efficient and very transparent through the entire process. Very nice and super fast!
This company has top tier customer service and were amazing to deal with. They were punctual, informative, and communication was on point. I would highly recommend!
Excellent customer service from start to finish! I worked with Ashlee to coordinate a washer and dryer rental, and she was incredibly responsive, helpful, and transparent throughout the process. Brock, the installer, was just as professional and friendly when he arrived. Unfortunately, the units didn’t fit my…
We moved into our townhouse and unfortunately they didnt come with any washer & dryers and I seen their ad on Facebook and called. They delivered & installed the next day & that was awesome 'because we have a washer & dryer set now. We been with Rent Appliances in Utah for about 6 months now. I would recommend them…
Exceptional customer service🙂 very friendly and informative with everything. Got my washer and dryer installed in no time. Will definitely recommend their service. Thank you Brock.
The installation was quick and easy. They were extremely friendly and respectful of my property. They even went as far as taking the old Washer and Dryer that we were dreading of removing, they were awesome and I’m very thankful to be a customer of a great company!
5.0 ★★★★★ 106 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Brock came and installed a washer and dryer set for me. He was super quick and efficient and very transparent through the entire process. Very nice and super fast!
Thank you for the great review Stormy. Let us know if you need anything and good luck with the puppies!
This company has top tier customer service and were amazing to deal with. They were punctual, informative, and communication was on point. I would highly recommend!
Thank you for the great review Erica. Good luck with the rest of your move in!
Excellent service
Thank you for review Andrea. Let us know if you need anything.
Excellent customer service from start to finish! I worked with Ashlee to coordinate a washer and dryer rental, and she was incredibly responsive, helpful, and transparent throughout the process. Brock, the installer, was just as professional and friendly when he arrived. Unfortunately, the units didn’t fit my laundry space, so we weren’t able to complete the installation. Despite that, I really appreciated how easy they were to communicate with and their willingness to help. It’s refreshing to deal with a business that values good communication and customer service. I’d definitely recommend giving them a call!
Michael! Sorry it didn't work out and we wish you luck in finding a fit for your space.
It's was a good experience 😉😁
Thank you Netta. Glad we were able to serve your family!
We moved into our townhouse and unfortunately they didnt come with any washer & dryers and I seen their ad on Facebook and called. They delivered & installed the next day & that was awesome 'because we have a washer & dryer set now. We been with Rent Appliances in Utah for about 6 months now. I would recommend them to anyone who's in need of one or both, washer & dryer sets depends on what brand & style you get.
Thank you Angelica for the review. You're the best!
Awesome service! Very professional and friendly.
Thank you for the great review Susan! Thanks for holding the door open for us!
Exceptional customer service🙂 very friendly and informative with everything. Got my washer and dryer installed in no time. Will definitely recommend their service. Thank you Brock.
Thank you Pandora and thank you for even moving your car in the pouring rain to make it a little easier for us to get in. We appreciated it!
The installation was quick and easy. They were extremely friendly and respectful of my property. They even went as far as taking the old Washer and Dryer that we were dreading of removing, they were awesome and I’m very thankful to be a customer of a great company!
Thank you for the review Chayslyn. Glad we were able to help get those out for you. Reach out for anything you may need!
Super awesome
Thank you Launa!!
Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
